Look no further! Mike came out to the house to examine our upstairs air conditioning unit. We had 2 other companies come out before and both told us that our "mother board" was failing and we needed a new unit...both quotes in the $12k range. Mike went up in the attic and after 15 minutes came down and everything was working. Said he worked some wires around and noticed that one switch wasn't working. Not sure how the other 2 companies that came out could have missed this.....or maybe I do know how. In any event, if you value honesty, integrity, and excellence of service...look no further. Can't recommend highly enough! read more

Acuna's was great. The guys working on our AC were friendly, professional, and knowledgeable. Their prices were the best we saw. They were on time and did what they said they would do. They were even able to handle some difficult unusual situations we had. It's fantastic to have AC again. read more

Mike was great when he came to give me an estimate. They were very quick with scheduling the install after i signed the contract. The installation team was very good and mindful of our house. Everything works perfectly after the install. read more

We loved the service and process of working with Mike and his team. He was thorough during the sales process and recommended what would work best for our home instead of pushing us into something we didn't need. I appreciated his honesty and attentiveness to our issues. He was at our house the same day and made things easy in an otherwise daunting situation. Sal and his crew did a great job installing our HVAC and zoning as well as replacing ducts, vents, and our old thermostat. We had a great experience and strongly recommend you work with Mike and his team. Compared to the other HVAC companies in the area, Acuna's is above and beyond. read more

Cannot say enough about what a pro Mike is. Easy, and timely, communication. Showed up when promised. Troubleshot what ended up being a mouse-chewed low voltage wire without replacing part after part. Back on time once wire was replaced. We got AC once again with zero worry or hassle. A definite HVAC professional worthy of your time and business. read more

Mike was very knowledgeable. He assessed the issue with my system and offered me both "fix" and "replace" options. He guided me on a recommendation, but didn't push a hard sell and I didn't feel pressured to take the more option. His quotes were very fair. When it came time to do the work, his team was very punctual and quick. They were clean and respectful of the space they were working in. read more

I HIGHLY recommend Acuna's Polar Aire and will never use anyone else. Mike's unparalleled honesty and integrity is priceless. Combine that with his incredibly prompt responsiveness and very reasonable prices...well, that's how you get lifelong customers right there. When my wife noticed our A/C unit had been on all night and not cooling down the house at all, I figured we were probably due to replace our 17-year-old unit. After all, another "salesy" company had already told us we "definitely" needed a new unit several years ago. When Mike showed up (same day by the way), I mentioned (stupidly) that maybe we just need to get a new unit at this point. He ended up talking me OUT of a new unit, managed to diagnose the issue (Freon was low) in literally about 2 minutes, and had ice cold air blowing through our house in what must have been record time. On top of that, he then expertly explained the issue to me (our unit had frozen due to a PSI issue, stemming from low Freon), what to watch for in the future, and how to monitor the system (filters etc.) to keep our costs low and get the most out of our current unit. Complete honesty and pride of ownership by Mike, and seriously one of the best run companies I have ever come across. Period. I can't recommend them enough. read more

Couldn't be more happy with the service and professionalism of Mike and the crew. I know that this summer has been a scorcher and everyone including my husband and I wanted AC ASAP! They got us set up as soon as possible, and we are now able to live comfortably!!!! read more

Acuna's Polar Aire - Heating & Air Conditioning/HVAC Near Me - San Marcos, California

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Mike is so great. He is professional, honest and trustworthy. I have 2 HVac units at my home. I first had another company out to look at my downstairs unit. I had to pay a very high service fee was quoted $500 to replace a part that "may fix it". I was told I really need a new unit estimated to be $10,000. I said no way. A few weeks later, my unit upstairs stopped working. Mike was the only company that could come out the next day & had a reasonable service charge. He ended up fixing both units for $500 and said I did not need to replace the down stairs unit any time soon. I am so grateful to Mike. He saved me so much money. I will defiantly use him in the future. read more

What I would like to know is how these 3 posted reviewers gave 5 stars when I can't even get a proper callback from Mike. It's like he ignores voice messages or something. First call was ok and I was able to set up an appointment. But I could not make the appointment so called and left a message 4 days before the scheduled appointment. Received no callback. On the day of, he apparently showed up and sure he called then, like he never got my previous message. Well of course I wasn't home. I called him back same day and once again got his voicemail so left a message. Guess what - still no callback. There needs to be an explanation here or some form of redemption by the owner but how do you get him on the phone when he seems to be ignoring me. read more

Polar Aire did everything they said they would. From start to finish, Polar Aire was extremely responsive, informative and reliable. The guys showed up on time and worked hard to get the new furnace in, replaced grills, thermostat, etc. They completed the work in one day. I highly recommended this company. Thank you Mike. read more

Mike just visited and took care of my furnace issue right away. Definitely seemed to know how to diagnose the issue and start with the easiest, most likely faults first. Our issue turned out to be a sensor that simply needed to be reset. Mike didn't try to pad the job with unnecessary work. He was very punctual as well. Highly recommended. read more

Mike is the only professional that I trust for my HVAC jobs. Great communication and incredibly competitive pricing. Highly recommended!

Great customer service. Our air conditioner stopped working on a very hot 4th of July weekend. Mike and his crew were able to see us right away. The work was done on time (actually early) and expertly. I would strongly recommend Acuna's Polar Aire. read more

Fast, professional, friendly, honest. I changed a thermostat on my own and blew a fuse. These guys showed up right away and fixed the problem no charge. Used them again to repair the compressor. Fixed the problem right away for a very low price. Did not overcharge. I would recommend these guys to anyone. read more

Mike responded promptly to our call for furnace repair. He was personable and efficient, explaining what he was doing as the repair progressed. His is a family business, with the ability to give personalized service that you may not find in larger companies. Highly recommended. read more

Mike and his team were easy to deal with from start to finish. I had a one zone AC system for my two story house (who builds that way anymore?). Mike looked it over, provided an accurate free estimate, and came by my house to create a very nice three zone AC/heat system. He used thermostats that I bought - or he would have provided them. Very happy with the result. He scheduled two days but only needed one! read more

Mike and his guys did an incredible job on our AC. They installed a 2 zone system in our house and it works great. His recommendations were exactly what I needed. He did not try to oversell me on a larger more expensive system like many other companies did. He gave me the options and let me choose with no pressure. He was great to work with and his team was fast, clean and professional. I took a lot of time getting quotes from several other companies and Mike beat them all, and their work is as good as it gets. Mike was quick to respond to get me a quote and install my AC. Many other contractors these days don't even call you back, but Mike responded quickly. Acuna's Polar Aire will be the one I refer to all my friends and family for AC. Thanks Mike!! We appreciate your work and professionalism. read more

I have used Acuna's Polar Aire for at least 15 years. They are very through, trustworthy and know their stuff. I love working with Mike, I can always count on him to be honest and fair in his pricing. read more

Great Guys. Super professional. Took great care of our house and explained everything in great detail. Mike was great, very knowledgeable and super responsive. It's hard to trust contractors these days, but this is one you don't have to worry about! Will be recommending to everyone I know! read more