I was warned by a policeman on my way to Mike's Auto Complete…read more "He'll cheat you," he said. But I had read the wonderful reviews on Yelp and made my decision based on them. I'd also driven from Jubilee Railroad Campground in Dunsmuir, an hour or so away from Mike's, and wanted to deal with damage to my rv when I hit the electrical unit there when I backed into the space I'd been given. Mike impressed me by the way he dealt with me. Before my recent experience with Mike, I thought I was a good judge of people. Now I realize he fooled me. A door of one of the storage compartments of the rv needed to be replaced. "The insurance will probably take a long time to get to your claim," he told me. "If you write a check to me now, I can order one now and get to work on it sooner." I wrote the check. I waited with my rv for 10 days for Mike to get the door and start working on my rv, then I gave up. I told Mike to return the door when it arrived and then return my money. The door never arrived. When I contacted Mike, he said he couldn't order it because the company needed more information which he couldn't provide since my rv was no longer located where he was. I told Mike to send me $1200 from my payment to him and keep the rest for the time he'd spent on the job. "That's fair," he said. It's been over 2 months since that conversation. I haven't been able to contact Mike by phone or email since then. I sent the note below to him telling him that I would post this review if I hadn't received my money by October 7. It is now October 14. I've had no response from Mike. He still owes me $1200.

We had our ancient RV towed to Mike's because no one else would even agree to look at it. The…read moreradiator was shot and various parts were missing after a mechanic in Yreka took it apart and then closed his shop without reassembling it. Mike got it running again, even though he first had to machine some parts that were no longer available. I think he saw it as a challenge. We ended up selling the RV to him in the end, and everyone was satisfied. Mike is an honest and kind man who did his best for us. This was back in 2019, but I recently remembered him and want to thank him and wish him well.

Backed up into a small tree which was hard to see. It partially pulled off my back bumper on the…read moreleft side. He clicked it back in as best as he could, so at least it wouldn't be pulled off in higher speed. Wasn't even going to charge me, It probably took him 15020 minutes. So kind, I was happy to tip him of course. Great people...

Billy and his crew provided a great repair on my 2010 Subaru and I was very pleased with the color…read morematch, looked just like it was from the factory. Thanks Longhair!

Amazing customer service, very nice people! They had my truck looking brand new with the detail…read morethey gave it! I would highly recommend coming here!

Great experience working with Scott! Highly recommend Collins Collision. Great customer service and…read moremy truck looks brand new again!

Tony is the man. These guys were very helpful, and they got the front end of my truck repaired and…read morenew bumper installed. They do quality work and take time to make it look good.

Tom and the team were awesome at fixing the damage to the bumper on my 2013 FRS. The car still…read moreneeds some more TLC and I'm definitely going back to TNT. These guys are awesome! For body work in Siskiyou county, look no further! Thanks guys!

too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high

I stoped at Chicos yesterday as I thought something had put a large scratch on my brand new car of…read moreless than two months (and the first brand new car have ever purchased)! I had tried to rub it off myself with no luck. Matt came out and looked at it - went back out and came back with a rag with something on it and away went the "scratch". He did it with a smile and did not treat me like the idiot I was. I am a newbie to the valley and after sharing this story with multiple friends that have lived here for years, they ALL said "Chicos is the best"! And I now agree. Thank you Chicos and thank you Matt.

I bought a 1943 Ford GTBC Bomb service truck from Brett Kimball on eBay for $10,000.00 , and paid…read morehim via money order. His auction said clear titLE comes with it. Vehicle had license plates for California. When the vehicle was picked up by two retired US Marine NCO buddies, Kimball said he would FedEx the title and bill of sale. He never did, and now refuses to answer texts, or calls three years later. no integrity seller and owner of that business. I can't even ship the vehicle now without insurance and title registration.

We had a great experience working with Kimball's, Brett and Wade are standup guys. If you want…read morequality work done, with quick turn around, don't waste time looking any further. it doesn't get any better than this.

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

they went above and beyond for us. We were heading out of state and a deer jumped in front of us…read moretotaling our truck. The insurance company wouldn't call us a tow truck-even though we have roadside assistance. Brittany came in after hours to rent us a car. She helped us when our insurance company was falling very short. The insurance company wouldn't acknowledge our car rental even though it showed on our insurance declaration. They helped us get in touch with our person at the insurance company and their supervisor to get the rental car approved before the holiday (Thanksgiving). I would highly recommend them for your towing, car rental and auto body business.

Super thankful and stoked for another season playing in the Fortuna Women's basketball league!…read moreThankful for Quality Bodyworks for sponsoring our team & helping make it more affordable for us to get together & play! After four open heart surgeries, it's a blessing and a gift to be on the basketball court and moving my body. I love bringing energy and positive sportsmanship onto the court with my team and the team I'm playing against! Thankful that QualityBodyWorks sees the value in women's sports & in the community in general as they often sponsor youth sports teams as well!

This crew is ahhh-mazing!! Had a scrape on my front bumper and tried to DIY the job with a friend -…read morerolled in without an appointment, they immediately came to assess what needed to be done. I was really afraid we had burned through the paint and would need a full day in the shop. Their specialist, Cory, got right to work and smoothed over the botched job to the point where the entire bumper and hood matched perfectly. Stellar service and phenomenal staff!!! 10 stars in my book.

Just have to let everybody know I just received top shelf service from Rick at North State Glass! I…read morecalled and got an appointment set for the following day for him to actually come out to my house and fix my windshield! So refreshing to find a company that goes above and beyond to serve their customers! He arrived on time and had my windshield repaired in less than 30 minutes, besides being timely and kind he even billed my insurance for me so I didn't have to pay anything out-of-pocket! I didn't even have to put my bra on and the job was done before I finished my 2nd cup of coffee! Thank you, Rick at Northgate glass we appreciate you, your kindness, your professionalism and above all your willingness to come to us so we don't have to come to you! PS I can't even see the chip in my windshield anymore! I would give 10 stars!

The only reason for one star is that I am unable to leave zero stars. This started out as a normal…read moreenough interaction when temperatures got very cold and a chip in my windshield became a large crack. I submitted a claim to my insurance company and was given this shop as a local option to do a mobile replacement. He was supposed to contact me within two hours according to the insurance company, and it took six days. I was not initially concerned because I know he is a small, local business. When he finally reached out, he set up the appointment for a few days later. When he came to replace the windshield in the parking lot at my work, he noticed that some of the sensors were not correct, and let me know that he had received the wrong windshield for my model of vehicle and would order the correct one and contact me again. Several days later, he called back and set up a second appointment. At the end of that appointment, after replacing the windshield, he called me at work to let me know that, again, he had received the wrong windshield but did not notice until he was ready to reinstall the cameras behind the rearview mirror that are necessary for cruise control and other safety features. He said he would work to find the correct windshield again and contact me when he located it. I have now been driving around for 10 days with warnings flashing in my dashboard every minute that I drive. I reached out again three days ago (Monday), and he told me he was picking up my correct windshield the next day and would contact me to set up the installation. I did not hear from him again, so I called again yesterday (Wednesday), and left a message inquiring about the status of my new windshield and when he might be able to install it. There has been no response and it has now been over 24 hours since I left that message. Today when I called again, it went straight to his voicemail several times. Now it is going to an automated message saying he does not have voicemail, which makes me think he has now blocked me. I see several other reviews here saying he has not responded after doing faulty work. I would AVOID THIS BUSINESS LIKE THE PLAGUE. I have reported this to my insurance company, and will be encouraging them to remove him from their list of authorized repair services. Ironically, when the first windshield was wrong, he made multiple statements about not wanting to get a bad name around town...dear Rick, this is NOT the way to ensure that. Good luck, dude.