Just have to let everybody know I just received top shelf service from Rick at North State Glass! I called and got an appointment set for the following day for him to actually come out to my house and fix my windshield! So refreshing to find a company that goes above and beyond to serve their customers! He arrived on time and had my windshield repaired in less than 30 minutes, besides being timely and kind he even billed my insurance for me so I didn't have to pay anything out-of-pocket! I didn't even have to put my bra on and the job was done before I finished my 2nd cup of coffee! Thank you, Rick at Northgate glass we appreciate you, your kindness, your professionalism and above all your willingness to come to us so we don't have to come to you! PS I can't even see the chip in my windshield anymore! I would give 10 stars! read more

Northstate Glass - This is my windshield now! - Windows Installation Near Me

The only reason for one star is that I am unable to leave zero stars. This started out as a normal enough interaction when temperatures got very cold and a chip in my windshield became a large crack. I submitted a claim to my insurance company and was given this shop as a local option to do a mobile replacement. He was supposed to contact me within two hours according to the insurance company, and it took six days. I was not initially concerned because I know he is a small, local business. When he finally reached out, he set up the appointment for a few days later. When he came to replace the windshield in the parking lot at my work, he noticed that some of the sensors were not correct, and let me know that he had received the wrong windshield for my model of vehicle and would order the correct one and contact me again. Several days later, he called back and set up a second appointment. At the end of that appointment, after replacing the windshield, he called me at work to let me know that, again, he had received the wrong windshield but did not notice until he was ready to reinstall the cameras behind the rearview mirror that are necessary for cruise control and other safety features. He said he would work to find the correct windshield again and contact me when he located it. I have now been driving around for 10 days with warnings flashing in my dashboard every minute that I drive. I reached out again three days ago (Monday), and he told me he was picking up my correct windshield the next day and would contact me to set up the installation. I did not hear from him again, so I called again yesterday (Wednesday), and left a message inquiring about the status of my new windshield and when he might be able to install it. There has been no response and it has now been over 24 hours since I left that message. Today when I called again, it went straight to his voicemail several times. Now it is going to an automated message saying he does not have voicemail, which makes me think he has now blocked me. I see several other reviews here saying he has not responded after doing faulty work. I would AVOID THIS BUSINESS LIKE THE PLAGUE. I have reported this to my insurance company, and will be encouraging them to remove him from their list of authorized repair services. Ironically, when the first windshield was wrong, he made multiple statements about not wanting to get a bad name around town...dear Rick, this is NOT the way to ensure that. Good luck, dude. read more

The installer said he would place an order for the size of the windshield specifically for me, and confirmed the appointment for Tuesday to get it installed, and when the time came I called him 6 times on Tuesday... no answer. The guy never showed up and ghosted on the repair. Unbelievable. I would not recommend going to this shop. I never received a call back either stating why he never made it to the appointment. Spent an hour on the phone with my insurance company to find someone else to repair the windshield, because it had a crack and a hole in it, and finally found someone who had the part in stock. Do not go here read more

My new truck took a rock to the windshield, and my insurance company (State Farm) recommended I call Rick. He was very nice, came to the house, on time and did a great job. I will definitely call Rick again if needed, and would highly recommend his service. Kim French read more

I called on a Tuesday asking if he could replace the windshield on our 2004 Civic. He said he would check with his supplier and get right back to me. Two minutes later he called back and told me he could get the windshield the next day, and do the job the day after that. He came to the house on Thursday morning, and did the job right there in our driveway, completing the work in about 1-1/2 hours. Very friendly and professional, and he did a great job with the windshield. And he loves dogs! Thank you! I would definitely recommend Northstate Glass. read more

I searched the websites for mobile glass repair. North State Glass is the only mobile unit I found N of Redding. I called Rick Cabitto who is the owner and operator of this local glass business. He said, he has been doing this for 12 years. Rick also works on homes and so much more regarding glass repair/replacement. I did attach a copy of his business card for everyone to see. Rick was very courteous, polite and very professional throughout this glass repair. Having Rick drive to a friend of mines business to install her new windshield made it so easy. I would highly recommend this guy for your glass work. Rick also repairs cracks in your windshield to help the crack from spreading if it's not to late. The price he quoted was very fair and it was anywhere from $10 to $240 dollars cheaper then glass companies contacted in Mt Shasta, Yreka and one local auto paint repair shop. The job took about an hour to complete. Please contact Rick if u need any help and like mobile service right to you desired destination. Thanks again Rick for a job well done. Ron Braxton. Lake Shastina, Ca. read more

Took my car in for a ding in the windshield. A few months later, the whole thing cracked. :(