Had a rock chip on windshield. They repaired it in minutes Great customer service. Highly recommend!

Best price in town for a Tesla windshield. Did great work on replacing window shield.

quick and easy service and the customer service wait room is an extra bonus! Definitely recommended! read more

Picked up, fixed and reinstalled the sliding screen door just in time for us to open the windows!

Personnel were very professional. They didn't try to sell me something I didn't need. Gave great advice. I also had my windshield replaced by them. Beverley and Jared were wonderful to work with. Fair quote. read more

Came to my house and replaced a window pane quickly and efficiently. Was very pleased!

I have a new Honda Type R and right after replacing a flat tire for $355 was visiting my mom and on the way home it happened. I'm very careful when I drive don't tailgate, stay away from the side on the roads ect., so I couldn't believe it when a rock flew up and hit my car. I didn't see anything while driving but when I got out had a chip directly under the camera. We took it in hoping for good news and spoke with Joe. he warned up that it could make the rain sensors not work but he said I feel like I can do it. I had a great feeling about him and after he did his thing the window looked great. well for the next test we turned on any sensor we could and they all worked, yay, it hasn't rained yet but I'm very optimistic. Joe thank you so much and we will stop in one day to give you a tip. I would refer you to anyone of my family, friends or people or people I work with. thank u read more

This is my go-to for glass needs. They've replaced two windshields for me in the past, and this last week they repaired a few chips for me. Fast and friendly service! read more

Did a great job of replacing my windshield in a professional and timely manner. Highly recommend !!!! Brian read more

Came in to get my windshield replaced for some sandblast and minor chips on it. Got in @8AM and was out @9:30AM. Mike was the technician who worked with and fitted my glass and it came out stellar. Definitely recommend coming here for your windshield replacement! There was so trim that wasn't all the way flush and I called, they said come back and we'll fix it and Mike fixed me up within 2 mins of me pulling in and now everything looks flush and great! Thank you Mike! read more

Our windshield was completely shattered by a large metal object on I-5 near Lake Shasta. We were traveling to San Francisco. Stopped in Redding and called Platinum. Rose answered and what an angel! She was so sympathetic about our situation And got us in the very next day for a windshield replacement and calibration. The bill came in $200 less than the quote... When does that ever happen? Apparently it didn't need calibrating. We are now back on the road. Great service, friendly and professional. Highly recommend! (Can I give 7 stars?) read more

Started my vacation with a bang, a rock hit the windshield. We stayed in Redding and found Platinum Home & Auto Glass. Called and made an appointment. They have been friendly and helpful from the moment I made an appointment. When I went in I was greeted by Dawn and I let her know the situation. She called Joe and he assessed the windshield. He let us know that where the rock hit, it would be 50/50. He might be able to fix it or there would be a possibility that it would spread. Well I'm a gambler and said go ahead and try it. Dawn said Joe is really good and I think that was an understatement. Joe's new nickname is Mr. Incredible!! Thank you Platinum for all your help! Dawn, Joe and the ladies in the office... you are all amazing and I glad we found your establishment! read more

I am changing the rating on here because I received a call from the owner shortly after posting, who is offering me a full refund. Although it was a frustrating experience, I really appreciate them reaching out to me and taking accountability. This is what I had a originally posted for anyone who is wondering: I would not recommend this place to anyone. It was my first time coming here and I had a very bad experience. I originally scheduled an appointment on Yelp because that was an option and received a call the next day from Dawn about rescheduling the appointment. We rescheduled it for another day, but when I got there I was told that there was no appointment in the system for me on that day. The only one they had on file was the appointment that I originally set, even though I was called to have it rescheduled. I was frustrated at this moment, especially because I took time off work to be there, but I understand that mistakes happen. They told me they would look at their schedules and call me to reschedule, so I left and got a call within the next few days. We set up a new appointment and while I was on the phone with them they also asked me for my VIN, and I gave it to them. I showed up to the next appointment that we set. I had also left work early for this appointment. After about 30 minutes of waiting in the waiting room, I was called up and told that they had the wrong molding for my windshield and would need to reschedule. They day they had available was a day that I worked and I could not afford to take off more work, so they offered to come to my work. I gave them my work address and they came to change my windshield. After they finished, they called me and asked me to come down and show me something. What they showed me was that they had put the wrong windshield on my car. They ordered the windshield for the sedan when my car was the station wagon. They said that they could not put my windshield back on because they had already taken it off. They apologized and said that someone from the office would call me about it. I received a call later that day and it turns out that they had looked my car up by the make and model instead of the VIN. This was pretty frustrating because I had given them the VIN previously over the phone. Regardless, I was told that I would receive a call once they ordered the correct windshield. The receipt they gave me that day was for $325.88. but they told me not to worry about payment until they got the correct windshield on. A couple weeks passed and I did not hear anything, so I decided to call them. Dawn told me to come in that Friday at 8:00 AM. She said she would not be there, but her coworkers should be able to help me out. I was off that day, so it worked. I woke up and got ready before I received a call at 7:30 from another working letting me know that they had not received the correct windshield and that they would call me when it was in. I said okay and went back to bed. I do not know why I was told to come in the first place if it was not I would like to also point out that despite how frustrating this experience was, I was never rude to them. I was polite and understanding, even in the moments when I didn't want to be. Finally I received a call from Dawn that my windshield was in and I could come get it fixed. I was happy to just get it over with and asked to schedule it on a Friday because I would be off work. They got me in that Friday, and then it was fixed. When I went to pay, Dawn asked me how much I was quoted for this service, and I let her know I had not been given an updated quote, but the previous receipt had said $325. I still had the receipt in my bag so I double checked it. She said this time it was coming out to $345. This was the only time I was impolite, and I just said "ok whatever". My tone was less than enthusiastic, but I didn't yell or raise my voice at any point. I understand that this windshield probably costed more than the incorrect one, but after everything I'd gone through with them, it was very frustrating. She knocked it down to $323, which I appreciated, and then I paid and left. I chose this place because they gave me a good price, but it was not worth the incompetence and money wasted on gas and taking time off work. read more

Friendly, down to earth, and kind people. They fixed my auto glass installation that was done wrong by another business in a timely manner without even asking for payment. read more

Sometimes they're a little slow but every time they are fair and honest and that's why I always use them. I only mention that they are slow because it can be inconvenient for you if you have somewhere else to go and you expect to have plenty of time. But if you have the time they are well worth it overall. They have the best prices and great customer service. read more

FANTASTIC! Platinum went out of their way to make sure the process of getting a new windshield went smoothly for me, and I'm very glad I went to see them. Not only did they do a great job at a very decent price, they gave me a ride back to my office and removed an old sticker I had in my back window! Give these guys a shot, you won't be disappointed read more

Platinum Home & Auto Glass - Sexy new glass! - Auto Glass Services Near Me - Redding, California

During our remodel Platinum was extremely helpful working with our contractors and myself. We even had them do our shower door and Beverly made sure I got the matte black hardware, install was fast and wait time wasn't horrible but that wouldn't be their fault if it was. read more

Platinum Home & Auto Glass - Shower door - Auto Glass Services Near Me - Redding, California

I was looking for mobile service to replace a windshield and I called around and found Platinum. They scheduled the replacement early the next week and met me at my work. I was able to replace the window during my lunch break. Shout out to Josh the tech who replaced the window. He did a great job. I just had my window replaced two years ago in LA and the windshield was set wrong. My new window is really great. It is set right. read more

Platinum Home & Auto Glass - Josh in mobile unit. - Auto Glass Services Near Me - Redding, California

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This is a very professional establishment that had me in and out in a reasonable amount of time. The crew was super friendly and I would trust them with anything. The staff in the office are terrific, I am fan! I would not bring my vehicle any where else. read more

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They responded quickly with my estimate, and my install as well. Technician's were very polite and did a great job with the install as well as clean up. Perfect! Plus they came to my work, no extra charge. Plus the company that I work for uses them for all of vehicles, when needed. read more

Excellent service from start to finish. Platinum Auto Glass had to fix a mistake made by another glass company on an install of a new windshield for my car. Needless to say, we should have called Platinum first. I highly recommend them. read more

I stupidly sat on my Father in Law's glass table while visiting. Platinum Glass rushed the order so that I could replace it before I went home. They had to get the glass from their other store. They did all this at a very reasonable price and with smiles and handshakes! Good folks!!! read more

Had my windshield replaced on my 22 bmw. Didn't pay anything and they installed OEM glass. They're really good at working with your insurance and very helpful and will guide you through the process. I sat there and wait for 2 hours and observed how they worked. Man they are awesome. Amanda is the one I like the most. Even though how busy she maybe, she is still on top of everything. I like the good work ethics overall. Thank you for being so professional and going above and beyond on what you guys do. Appreciate y'all!!! read more

I'm from out of town, it started raining heavily while visiting my mother here in Shasta. Unknowingly, I had a leak. I called Platinum, they saw me that day. The leak isn't from my windshield, these guys went above and beyond to figure out what my problem was. They didn't charge me a penny, I was blown away. You just don't find customer service like this anymore. I am truly grateful and the best way to show that is by word of mouth. Highly, highly suggest! read more

I had to get my passenger side window replaced so first I called a big company and they told me they could do it in about a week. I decided to call around local businesses and called Platinum Auto Glass. The receptionist was super friendly and told me I could leave my car there overnight and that it would be in a safe secure area with cameras and that they could work on it throughout the day. First thing the next morning they called and said it was ready, I was shocked!! And the price was $100 cheaper then the quote the first place gave me! The window looked great and they vacuumed the car and cleaned all the glass from the broken window. You'd never know there was a broken window or broken glass scattered everywhere. I am very pleased and highly recommend them! read more

I own a bar that I'm remodeling and I was referred to by platinum glass by a contractor to have them replace the glass for my front doors. Platinum glass told me that they can and WOULD do the work and will call to order the parts for the required panic hardware. They said they can have the work done by July 4th (due to me wanting July 4th as my original opening day). This was back in May. Well in June, weeks later, after having to reach out to them multiple times I finally got ahold of Donnie. He informed me that the supplies he ordered won't get here until July 10th. They didnt even care to let me know. I told Donnie that would not work. So I called Cottonwood Glass and they came in the next week and got the front door done and it passed inspection. They still promised to get the side door done but instead they pawned it off to another glass company named Western Glass. Overall, Platinum didn't do any work and made a bunch of promises that they could not keep. Do NOT use them. Go with Cottonwood Glass or Western Glass in Redding. read more

Had my windshield replaced on my 2015 BMW today. Great customer service. The only problem was they said it would take an hour or an hour and a half but it took two and a half hours. Job looks good windshield looks good. They also give a great veterans discount. I saved $100 with the veterans discount. I recommend all veterans call and check their price before they take their Auto somewhere else. Veterans need to support the businesses that give veterans discounts. It shows they appreciate the veterans and what they have done for this country. I suggested veterans stop doing business with businesses that do not offer veteran discounts. Always ask the business if they give veteran discounts. If not go elsewhere. read more

Best Service! Platinum Auto Glass replaced a smashed rear window on my Volkswagen Jetta last spring 2019 and this review is long overdue. Donny and his crew welcomed me into their well-appointed and extremely clean shop to wait for the repair, which took much less time to complete than quoted, and turned out perfectly. I wish every shop could be run with the genuine concern, positive attitude, and perfect outcome I was paid by every employee I encountered - Donny, Christina, and Dawn, among them. The crew even discovered a broken window switch and fixed that as well. Top Notch. read more

Absolutely wonderful experience! Had two windshields replaced and both were done quickly, great work and fantastic staff! Highly highly recommend to anyone and everyone! read more

My window was stuck half way down while in town for a work trip. They helped me after-hours to get the window up when no other shops would even answer the phone or had closed early. Very fast and professional service. They even provided a diagnosis to the problem knowing I would end up getting it fixed elsewhere later (as I don't live here and parts need to be ordered). read more

Great company to deal with and competitive prices. Bit of confusion occurred with my scheduled appointment and that was ok as they took care of the problem the very next day. I understand life happens and especially having our own business Covid makes every thing that much more work. Can only say good things and highly recommend them. Fast, efficient, pleased to work with them all. read more

I had good service from this shop while having my windshield replaced. After other said they couldn't get my glass for weeks , they had it in stock. Also, they have a comfortable waiting area with free coffee & snacks. Very friendly staff & service. read more

The worst! They did damage to our Mercedes when installing a new windshield. They cut one of the window side panels snd chipped paint on both when removing them to install the new windshield. They are not standing behind their work and claiming they did not cause the damage. The young technician even could not attest as to wether he did the damage or not.when asked by the office person if he had before or after pictures he did not. He had erased them. Very convenient. Again, we will be calling AAA. I'll add a picture later to show the damage. read more

As the saying goes: "You never get a second chance to make a good first impression." And mine was unfortunately not a good one. On the negative side, after extended wait times, statements and promises not fulfilled, a weeks delay, having to schedule a second appointment, multiple conversations with the business owner and front staff and a change in the glass installer, the windshield replacement was completed and finished correctly. Bummer! On the positive side, the waiting area has AC, comfortable couches, reading materials, a variety of snacks & beverages, TV, WiFi and an easy off I-5 location. I wish I could have given a better rating. :-( read more

We were visiting our son in Redding and saw his cracked window and wanted to get it fixed while there. My husband called many places who either couldn't get the windshield or fit us in for two weeks. Then there's those who didn't even call back! This company called back immediately, had the windshield in stock, and was able to squeeze us in. read more

Thank you for always giving the BEST customer service! If you're in need of a window service, I HIGHLY recommend Platinum Auto Glass! Their whole crew is A-maz-ing & BEST prices in town!! #winwin read more

I stopped by to inquire about a repair. They were very knowledgeable and helpful. They worked seamlessly with my insurance company and were detail oriented. They called me several times to verify they were ordering the right parts and only what I needed. They worked with me on scheduling and were very efficient. read more

Great company for windshield replacement on my outback. Pricing was very competitive as well. Just a good places highly recommend

Ontime, owner willing to work with my work schedual. Pricing better than others I called.Highly recommend.

Excellent service! Ted (the owner) and everyone were very friendly. They are very knowledgeable and professional! I came here after the installer at a different company said my vehicle had special side trims that he would likely break while removing and installing the windshield; he said I would be responsible for the cost of replacing the two trim pieces at $300 extra. Yikes! When I mentioned this to the installer here at Platinum, he knew immediately what needed to be done. No need to break the trim! My windshield and trim looks great now! I highly recommend this company! read more