Awesome work and fast! Had 2 second gen Dodge windshields done and they were replaced with oem…read morequality windshields and even the rubber trim was replaced with them! Highly recommend

5 stars. I contacted the company on a Sunday where they were closed and got a text message reply…read morewithin the day scheduling me for an appointment and got my windshield replaced immediately for a great price! Highly recommended and I would come back again.

Friendly, knowledgeable, and speedy service. Came right to my parking spot at work and calibrated…read morethe radar right there. The other place wanted me to bring it to their shop for calibration. Everything works great. Very happy.

I asked for quotes from Independence and from the big national chain, Safelite. Safelite's quote…read morewas substantially better than Independence's, but when I went to schedule my windshield replacement with Safelite, they tacked on additional charges that made Independence much more competitive. I still paid a few dollars more with Independence, but that feels a lot better than dealing with Safelite's shady quoting practice. In any case, the Independence installers clearly knew their business, and did a great job installing my new windshield.

I called Ken's Glass about 3 weeks ago. I wanted an estimate for replacing every window in my…read morehouse. The Secretary said Ken would call me back. They never did. I called them today complaining. The person on the phone told me to SCREW OFF and immediately hung up. I love to shop locally, but, this is unacceptable.

Great experience. Windshield had been cracked for two years, finally got around to getting it…read morereplaced. I live in Quartz Valley (Fort Jones) and didn't have anyone who could drive me back and forth, so Pam scheduled an appointment where I could bring the car in first thing and wait for it. I really screwed the pooch cuz I gave them the wrong year so the new windshield didn't fit (which we didn't figure out until after the old windshield had already been removed)! Ken went out of his way to help make it right despite my screwup. They got the correct windshield from the warehouse and because the delay meant the car wouldn't be ready until the following morning, they gave me a ride all the way back to Quartz Valley AND picked me up the next morning in time so I wouldn't miss my medical appointment in Mt. Shasta. Ken even gave me some fresh organic vegetables from his raised bed garden right there on the lot! I had a terrific salad that night, too!. Everyone I dealt with at Ken's (including Ken) was super friendly, helpful and professional. They went the extra mile to fix my car and my mistake! Big thumbs up! If I could give more than 5 stars, I'd do it in a heartbeat. Thanks a million to Ken and his wonderful staff!

Called Justin. Received quote. We ended up with some scheduling problems (no fault of Flawless Auto…read moreGlass) and all my interactions were courteous, and the actual installation of my new windshield was quick and everything is going wonderful! Highly recommend.

They were able to replace my car window before anyone in town. as well as come to my work to do it…read more The two gentleman that came were fast friendly.

The owner, Gary is a great guy! He helped my mom with her insurance claim, after her truck got…read moretotaled. He was extremely nice and a very honest. Thank you Gary for everything!

From the owner: Specializing in: - Automobile Body Repairing & Painting…read more- Automobile Restoration-Antique & Classic - Auto Repair & Service

Went to Milford shop since Yelp site indicated Ashland shop was closed until November -- which was…read morewrong! The Ashland shop could have done what we needed, they called about 8:30, but I was already in Milford. They did a crash-wrap for free (would not accept any money), I promised to make a donation to their local high school boosters. We were traveling & could not wait several days for them to get the new back window. I love supporting local, small businesses!

Note: I've added 3 stars to my initial one-star review (below) as a result of a conversation with…read moreBill's Glass business owner, Jim B. Jim replied the same business day and made a sincere attempt to understand my concerns. He also apologized and provided context for my negative experience, which I appreciated. Most importantly, he explained steps Bill's Glass was taking to improve the customer intake process in Ashland. Jim's intervention addressed my issues with the Ashland shop and has restored my faith in buying local. Initial one-star review: Do yourself a favor and work with Bill's Glass in Medford instead. I'm not going to identify/shame the individual by name, but the person responsible for intake in Ashland is incompetent, and you'll find yourself frustrated with the shop's inability to provide basic customer service. They make commitments, fail to meet them and then just make excuses. Sorry, I know it's inconvenient to have to travel to Medford when we have a Bill's glass in town, and I believe it's important to support local businesses. But without dramatically improved customer service in Ashland you will be frustrated and, several weeks later wind up going to Bill's in Medford anyway.

Just have to let everybody know I just received top shelf service from Rick at North State Glass! I…read morecalled and got an appointment set for the following day for him to actually come out to my house and fix my windshield! So refreshing to find a company that goes above and beyond to serve their customers! He arrived on time and had my windshield repaired in less than 30 minutes, besides being timely and kind he even billed my insurance for me so I didn't have to pay anything out-of-pocket! I didn't even have to put my bra on and the job was done before I finished my 2nd cup of coffee! Thank you, Rick at Northgate glass we appreciate you, your kindness, your professionalism and above all your willingness to come to us so we don't have to come to you! PS I can't even see the chip in my windshield anymore! I would give 10 stars!

The only reason for one star is that I am unable to leave zero stars. This started out as a normal…read moreenough interaction when temperatures got very cold and a chip in my windshield became a large crack. I submitted a claim to my insurance company and was given this shop as a local option to do a mobile replacement. He was supposed to contact me within two hours according to the insurance company, and it took six days. I was not initially concerned because I know he is a small, local business. When he finally reached out, he set up the appointment for a few days later. When he came to replace the windshield in the parking lot at my work, he noticed that some of the sensors were not correct, and let me know that he had received the wrong windshield for my model of vehicle and would order the correct one and contact me again. Several days later, he called back and set up a second appointment. At the end of that appointment, after replacing the windshield, he called me at work to let me know that, again, he had received the wrong windshield but did not notice until he was ready to reinstall the cameras behind the rearview mirror that are necessary for cruise control and other safety features. He said he would work to find the correct windshield again and contact me when he located it. I have now been driving around for 10 days with warnings flashing in my dashboard every minute that I drive. I reached out again three days ago (Monday), and he told me he was picking up my correct windshield the next day and would contact me to set up the installation. I did not hear from him again, so I called again yesterday (Wednesday), and left a message inquiring about the status of my new windshield and when he might be able to install it. There has been no response and it has now been over 24 hours since I left that message. Today when I called again, it went straight to his voicemail several times. Now it is going to an automated message saying he does not have voicemail, which makes me think he has now blocked me. I see several other reviews here saying he has not responded after doing faulty work. I would AVOID THIS BUSINESS LIKE THE PLAGUE. I have reported this to my insurance company, and will be encouraging them to remove him from their list of authorized repair services. Ironically, when the first windshield was wrong, he made multiple statements about not wanting to get a bad name around town...dear Rick, this is NOT the way to ensure that. Good luck, dude.

The windshield on our "Mint condition" / beloved BMW coupe had gotten so micro-pitted that it…read morewouldn't clean. The careful, highly skilled (and very friendly and communicative) staff and technicians at Bill's Glass did a STELLAR job with a new windshield, including removing the remnants of a quite sloppily done replacement, from several years previous. They also noticed how ill-fitting our windshield wipers were (aftermarket from Costco) and replaced those with CORRECT, lower profile blades. They are a delight to do business with. I recommend WAY WAY over "Safelight" or other shops.

Great experience went in for a chip in the windshield... service was fast, efficient and fair…read morepriced! Definitely recommend this place... the only kicker I don't like is they charge to use debit or credit card 4%.... Hate to say it but it is the cost of business!

Big branch from a City tree shattered my windshield last month, they denied the claim(not in the…read morebudget) So I called 1st Glass Auto Glass, he came to me and on time, did a great job. He guaranteed the work, even said if it gets a chip to call him. That's what I'm talking about. Happy customer

Rhett came out to my house same day to replace our windshield. The install was perfect and he was…read moreso kind! Excellent service all around.

I contacted them to ask some questions and get a quote. They were very quick to reply and…read moreaccommodating. Thank you so much!

I never thought I could afford new panel interior doors in my home. First choice made it possible!…read moreI absolutely love the doors. They were easy to work with and very patient with me while I was making my decisions. The work is beautiful and I could not be happier. They were willing to work within my budget to make this happen.