So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

Jacob takes care of the leasing of my property in Kirkland since 2021. He has been a pleasure to…read morework with over the years. I found him professional, prompt and considerate. He is knowledgable and well connected. He is not pushy, he has never once solicited me to sell this property or buy one of his listings.

We rented from the property manager Jacob Wu and are very disappointed in our experience. He…read moreregularly makes promises he's unable to keep. Let's start with: 1. When we first rented the house he said the roofers were coming next week for us to prepare. A few weeks went by and we said how come no one has showed up and he said the owner has decided to do it next year. The roof was rotted and we had many pest issues and were one of the highest consumers of electricity due to poor insulation - this is according to Puget Sound Energy. 2. We heard many noises in the attic. Let's just say we discovered there were rats living both in and under the house which is very nasty and can create many health problems. We have two young ones in the house so this was simply unacceptable. 3. One day I called the property manager Jacob and said, "take a look at the deck, it kind of bows in and I'm concerned it might be unsafe." He said "I'll send some one out next week." No one ever showed. A few weeks later when I cooking outside for my family, my 1.5 year daughter and I both fell through the deck busting her head and tearing through my flesh. I called Jacob to report this and he said "So, what do you want me to do?" No apologies, no asking "are you OK?", no empathy. I could could go on and on. The biggest reason I'm writing this review is because when we vacated the house we hired a professional cleaner to make the house look outstanding. Jacob did a walk through and said everything looked good. I asked about when I would get my refund deposit and he said it should take about one week. It's been three weeks and I have yet to see a deposit or hear from him. I would strongly advise against renting from him. He typically has about 8 or 10 properties which he manages in the Issaquah, Klahanie, Sammamish and other areas. There are many other properties out there with professional customer service. Renter beware.

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

I have been using 3Keys to manage my rental property for the past 3.5 years and they have done an…read moreexcellent job. They are easy to work with, timely in depositing payments and taking care of maintenance challenges, and always willing to go above and beyond. They also do a great job at ensuring that my property is well cared for by the tenants. I strongly recommend working with them.

Erik and his team were always very responsive to my requests for help with the property that I…read morerented for over 5 years in Kirkland, WA. They were timely and professional, and helped represent my requests to the property owners in way that was fair for both parties. I highly recommend working with 3Keys Residential as a tenant or a property owner.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I used to rent a property Jay is managing. Being a tenant, the best property manager is one who…read moretakes care of the property whenever issue arise. Jay always fixed them for me quickly no matter how trivial the issue was. Jay is a great guy to work with.

I am very happy I chose Christy Rice to manage my rentals. Her team does an excellent job at…read morecommunicating both to owners and my tenants; maintenance and repairs are done in a timely manner with very detailed reports as to what was done. Their pricing is very fair. Above all, Christy finds really good tenants who respect my property and pay their rent on time. Their background checks are especially thorough. That makes everyone happy.

Very professional staff that are selective in their customer and tenants. I am confident our…read moreproperty is in good hands and we can take vacations without a worry. Thanks for the good communication and thoroughness for the service requests from tenant and ourselves as owners.

From the owner: Whether you are an experienced investor, or a newly minted landlord, you can benefit from the…read moreprofessional management of your rental property. Handing off the marketing, screening, and day-to-day management of your property can not only save you a lot of time, but it can also save you a lot of money. With the plethora of laws and regulations that Landlords are required to operate within, one mistake could be very, very costly. Mitigating this risk alone can more than justify the fees charged by a professional management company. Please explore this section of our website for answers to many frequently asked questions. If you're ready to learn more, please call or email us. We look forward to talking with you.

If you are a property owner, avoid Brett Frosaker and his RBI Property Management/Realty Brokers…read morecompany at all cost. Brett waiting 64 days before notifying me of my tenant's notice to move out. Brett then waited an additional 10 days, a total of 74 days, to list my property for rent on August 10, 2025. Brett has been doing property management for decades, and was fully aware that the summer months of June and July are the prime months for leasing rental property, so that I could have already had a new tenant already in place for August if he had notified me in May when my tenant gave his notice to move out. This is a breach of his contractual fiduciary duties and negligence, resulting in months of financial losses in rental income. Stay as far away as you can from Brett and his unscrupulous company.

I whole-heartily recommend Brett Frosaker. He came highly recommended by a friend and I couldn't…read morebe happier. It is rare to come across a property manager that genuinely cares. Whenever I had a problem or issue he was very responsive in dealing with it himself or sending one of his maintenance people over right away.