I booked transportation with this company about 4 months before my trip to MCO for a Disney Cruise…read more I confirmed several times via phone call and text. On my ride from the airport, it was suggested that the ride to the terminal from my hotel was short enough to do an uber. So I took the advice and communicated this with the owner and was told my entire reservation was canceled because I was taking a 5 minute uber to the terminal. This happened while on my trip so I had to find a ride back to the airport in a short amount of time. Horrible business. At no point was I told that I could not change any part of my reservation. A reservation with 3 separate trips (airport to hotel, hotel to ship, ship to airport). All separately priced trips - makes no sense - if this is the policy, why not communicate it? I wouldn't book with this company as they may not honor your booking and cancel mid trip.

Gazelle, was the best driver I've ever had shuttle me. He kept in Touch with me the entire time…read more Everything g went smoothly. He took my group from airport to hotel to Port and picked us up after cruise. Very nice and professional. Will definitely use again!

The customer service was great. No major issues with transportation coming from or going back to…read morethe airport. The only issue was no air conditioning in the first van I took from the airport, but coming back from the cruise ship that van was bigger and it did have air. Locating transportation by the cruise ship, it's a bit confusing. I spoke with someone from customer service and they told me that terminal 3 was on the first floor. I'm happy they were able to help. Maybe a big sign of the transportation name might be helpful to spot in the parking lot.

My husband used this transportation to and from Port Canaveral for our recent cruise. The cost from…read moreOrlando Airport to the port was $25 pp one way. I requested and paid for transport online. I also received a call fro one of their representatives once I arrived to the airport. Tge ride took approximately 45 minutes each way and the driver was extremely friendly and professional. I would definitely recommend them and will also use their service in the future.

One can not say enough about the service it is first rate... I am in Texas and have a friend that…read morewas not feeling great in Florida. The restaurant does not use delivery service no do they take payment over phone. Tony G. of VIP was my wingman and drove to the restaurant and paid and then delivered this type of service is above and beyond. He offered t stop by Pharmacy or grocery store .. If you need a car service for anything I HIGHLY recommend VIP Limo. When I need any car service in Cocoa Beach I will be calling Tony G at VIP John S.. Texas

Tony is fantastic to work with. Great communication, easy to work with, and punctual. If we ever…read morecruise out of Port Canaveral, we would definitely go through him again!

Excellent service from start to finish! I booked my shuttle last minute, and they were friendly,…read moreprofessional, and right on time picking me up from my hotel. I accidentally left my phone in the van, and they went above and beyond by returning to the cruise port to make sure I got it before my ship sailed. I can't thank them enough for their kindness and outstanding customer service. Five stars and highly recommend!

I would 100% recommend this service! Rocky was great to work with and always right on time. No…read morewaiting for hours in the hot sun. We were dropped off just steps from the entrance for our cruise from Port Canaveral. With a party of 8, the rates were so affordable. We definitely will call Rocky for our next cruise!!

Ease to cruise ship. Have used them for years. Only way to start your cruise. Highly recommend them.read more

SCAM --FRAUD ALERT --THIEVES !!!…read more I received a phone call from Cruisetime parking days before my cruise on 6/6/25 informing me that they were closing due to them not paying fees for their lot. The person asked me what my reservation number was and the last 4 digits of my credit card. I was told I should receive a refund in 3-5 business days. If not, call them back. I had to pay extra fees to find other parking right before my cruise to replace Cruisetime parking. When I returned from my 7 day vacation, I noticed that I still did not have to $70 credited to my account. I called Cruisetime parking and received the voicemail stating that for refund to email: park cruise@gmail.com. I sent them the following email: This is my request for a refund of reservation. I received a phone call stating that the lot was closed due to insurance fees and I would be receiving a refund. I have yet to receive the refund. I am a returning customer and have been please with prior services rendered. I am a little concerned for the delay. Please process the $70 that I prepaid to park at your lot. Sincerely, This was their response: Good Afternoon, Unfortunately Cruise Time closed, I am unable to refund any funds that were paid to Cruise Time. The best option for you would be to dispute the charge with your card company and let them know it is because Cruise Time closed permanently. Sincerely, Park N Cruise Team Park N Cruise Website (866) 706-8999

Horrible. Driver forgot our confirmation, and wasn't at the airport when we arrived. Thankfully,…read morethe driver was at our resort for departure. However, instead of picking us up in the Lincoln Towncar as promised during confirmation, we were picked up in an old van. Since the AC wasn't turned on and the windows were not open, the van was unbearably hot when we got in. One seatbelt didn't work, and the fabric of the ceiling was falling down. When my 4-year was about to close the van door, the driver literally shoved him away from her van and into a lane at airport departure area. Nightmare. Wish i scheduled an Uber instead.

Horrible driver be careful they have this old man driving and he cut me off at a pump almost…read morecausing a accident in gas station got footage on dash cam

Great service from phone call for reservation to airport pickup everything was easy. Rocky is…read moreprofessional and handles reservations great. Price is reasonable and pick up went just as he said it would. Great communication and driver was professional and pleasant. Will definitely use again and recommend to anyone needing this service

Great company, Great customer service, and fabulous drivers! No need for an Uber or a lift. We used…read morethis company to get from out hotel to our cruise ship for departure and arrival back in port . Then a drive into downtown Orlando and ended with an early AM trip back to the airport. Drivers were so prompt, great communication and of course excellent drivers. I highly recommend you give them a call and set up your service, you will not be disappointed

Very pleasant driver, cab is always clean and he will come get you anytime of the night or day…read more Very reasonable rates as well.

The diver in the little red taxi is a dangerous driver. He was dropping off a patron at walMart in…read morea no standing area and a car behind him waited for oncoming traffic to clear and go around him. That diver was just about past him and the taxi driver was looking at his departing passenger and started driving driving into traffic without looking. when he turned around he saw he was about to hit the car, his reaction was to blow his horn and then tail gate the driver very closely. He continued to follow him around the parking lot very closel. I got the phone number off the car and dialed it hoping to get the dispatcher but he picked up the phone and I asked if he was the driver of the red car, he thought I was the driver of the car he almost hit and he let go with a series of f bombs and other obstinacies . All while he was tailgating the vehicle throughout the WalMart parking lot. Lots of anger issues