I'm from Tuscumbia and was driving home from Birmingham when I had a blowout on I-65 in a pretty…read morerural area. It was over 100 degrees, and after sitting in my vehicle for a while trying to figure out what to do, I realized I couldn't get a mobile tire service and, since it was Saturday afternoon, most shops were already closed. I ended up walking nearly two miles to a gas station for help. When I got there, the attendant didn't hesitate--he said, "Warrior Tire." That recommendation turned out to be one of the biggest blessings of my day. When I was finally able to get my vehicle to the shop, I explained everything that had happened, along with my history of tire issues. I also shared that I've felt taken advantage of by repair shops in the past because I'm not very knowledgeable about cars. Anita at the front desk and the guys in the shop treated me with so much kindness, honesty, and respect. They took the time to explain everything in a way I could understand and were completely transparent with me. Unfortunately, the news wasn't what I wanted to hear--my vehicle was beyond repair--but they were honest instead of trying to sell me something I didn't need and letting me leave in a very unsafe vehicle like previous shops had apparently done. As a single mom who works in the nonprofit field, losing my vehicle was one of the hardest days I've had in a long time. Reliable transportation isn't a luxury for me--it's how I take care of my daughter and get to work. I was emotional, and every single person there was patient, compassionate, and understanding. Since I live about an hour and a half away, they even allowed me to leave my vehicle there because it wasn't safe to drive. The person who had brought me to the shop had already left because we thought my vehicle would be repaired, so I was stranded trying to figure out how to get home. Anita went above and beyond by calling one of her personal friends, who drove me all the way back to Tuscumbia. They wouldn't even let me pay for gas. In a world where customer service often feels rushed and impersonal, Warrior Tire reminded me that there are still genuinely good people out there. They didn't just help with my car--they helped me through one of the most stressful days of my life with compassion and integrity. If you're ever in the area and need honest people who truly care, this is the place to go. I'll never forget the kindness they showed me.

This past summer, driving from Huntsville to an out of town trip, my minivan broke down at the…read moreVolero gas station off the Hayden exit on I65. I was panicked because I was alone with my three children and had no idea how we were going to get home! I looked on Google maps to see if I could locate a repair shop nearby and found Warrior Tire & Auto Service. They were so kind and the owner himself drove over to the Volero gas station to inspect my car. He got it running enough to drive it back to their shop where they promptly fixed the issue. Jeff took the time to explain everything to me and even offered to talk to my husband on the phone. I'm so grateful for his kindness, generosity, and hospitality. If I lived nearby, I would use their shop exclusively for all my car repairs. Highly recommend!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

I want to start this off by saying they have been great folks to work with over the years. I spent…read morea lot of money and worked with them almost exclusviely with both of my families cars. But my last exerience was one that I cannot help but be infuratied by. I had an issue where my 2012 Highlander AC went out in July and it was $2700.00 to fix. So I agreed and they did the work. When I took the car in the heater worked fine and prior to the AC going out the temperature control worked without any issues. They "fixed" the AC and it blew ice cold which was great for July. I noticed immediately that you couldn't regulate the temperature at all but life was busy and in hindsight I should have turned right around and took it back in. Fast forward two months when I had a blowout, I took it back in and alerted them to the issue's (no temp control and heater is out). They mulled it over and said it was a completely different issue and wanted another $2700. If they had test run the system after "fixing" the AC, they would have noticed something was off. Or maybe they did and just pushed it out anyways? They claim to warrenty their work but that didn't hold up here either. No attempt whatsoever to meet me in the middle. Nothing except a "sorry, completely different issue so another $2700.00". Not a good look Rob'e Man's.

Great service- very quick and affordable. I was from out of town and wish we had something like…read morethis in East TN

I have been coming here for years getting used tires, but recently, I needed my brake pads…read morereplaced. I call and they tell me they can definitely do them. I ended up also needing 2 back rotors but there was a shop right across the street where they also know the staff at TJ's. They explained to me the entire time and showed me exactly what they were doing while fixing everything. They changed all my brake pads and 2 rotors in 45mins. I was in and out. AMAZING SERVICE. I am a forever customer!

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

Excellent service, friendly and helpful staff! They are an extremely professional and reliable…read morelocal option for having your hybrid worked on. With three Toyota hybrids in our family, there are our go-to option!

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.