The hour seems to go by far too quickly but it was more than worth every penny. I've had a…read morestiffness in my back for a couple of weeks then went to Cedar Point and decided to treat myself on vacation, I'm very glad I did. Super friendly staff, a very relaxing full body massage, and she didn't hold back on my back at all. I slept like a baby last night and feel botb refreshed and no pain this morning. I highly recommend visiting.

I am here on business travel and was experiencing some pretty bad neck pain so I thought I'd swing…read moreby here for a 30-min massage. The massage was not the best I've ever received but not the worst. Pros: ~the place is very clean ~ I was able to be treated immediately ~I received all 30 minutes of treatment Cons: ~there is a $3 surcharge for paying with credit card ~the masseuses fingernails scraped me as she was massaging me ~the masseuse was very pushy about receiving a ten dollar tip. this made me very uncomfortable. Prices are $40 for a 30 min massage, $60 for an hour. If i'm in a pinch i'll come back, but otherwise, probably not.

I stopped in to see what this place was about. I did get a massage but thought a little impersonal…read more First I was told I had pay first. During the massage she kept pressing for me to add time, or to get a table shower. I declined both. After we were done and was time to leave, I checked a tip on my credit card receipt, and she asked if I didn't like massage. I said I liked it and she said the give bigger tip. She actually told me $25 for hour massage. They also do not ask for any health issues. Just pay and rub. I won't return.

TIP? TIP????? TWO PEOPLE. MORE DOLLAR…read more We tried to tip 15% and they wouldn't let us leave. So we had to put in 7 more dollars and she said it still wasn't enough, after doing the math on her phone she realized we tipped an extra dollar on a 25% tip. this was a couple massage and already costed $130 plus tax, we firmly explained to her that a tip is a gift and is not part of the bill, and if she wants the extra dollar so bad we will take all of it back.

Had a wonderful experience. She was very attentive and you could tell she was a professional. Thank…read moreyou. Will definitely be back when in town. Thanks again LEE

I left here kicking myself that I hadn't went sooner. My husband & I went in for one hour...she…read moreeven brought out the hot stones which I wasn't expecting but absolutely loved. Super thorough & the pressure was amazing. The salon was very clean & professional & the ladies were the sweetest. I've been to the fancy spas & they don't have anything on these ladies...especially for the price you can't beat it. In fact I have a Kalahari Spa GC in my wallet & I will be using it for a wrap or facial. We will definitely be regular customers.

BEWARE! I received a set of gel/shellac nails on Thursday, July 18, 2013. Less than 2 days later,…read morethey fell off! One was on my pillow when I woke up that morning, the other 9 fell off as I was washing my hands. Since I was out of state on vacation and had no way of calling the salon (frankly, I didn't want to bother while on vacation), I posted a picture of the nails on Facebook and posted a short note on Tranquility's Facebook page informing them of the problem. Upon my return home on July 29, I sent the nails along with a request for a refund of the $25 I spent to Tranquility. I received a scathing letter back from the nail technician, Amy Brewer, over a month later stating that I should have notified HER IMMEDIATELY and not the salon. I immediately called Sandra Hull, the owner of the salon, and was told that Amy is an independent contractor and I would have to talk to her. I did, she basically called me a liar and said she had no proof the nails came off. Gee, I sent them back to her -- what more proof does she need? The salon will not refund my money because Amy is an independent contractor. I have worn gel/shellac nails for the last 2 years. I have never had a problem with them coming off. It is obvious that Amy either used the wrong product or didn't follow recommended procedures. The bottom line is: this salon does not stand behind their product and services. They are rude and unprofessional and obviously, do not value their customers. I would never ever step foot in this place again and I urge you to be very careful. If they treat one customer this way, they will treat them ALL this way.

Only my second massage ever and I came back to Symphony. By far the best team! They're…read moreprofessional, calming, they listen to your concerns, focus on your requested points and it's just so welcoming and relaxing from the moment you walk in the door. I will recommend them to anyone and everyone!

Wonderful massages. Had both deep tissue and Swedish massage. LOVED THEM BOTH. Just scheduled…read morefacial as that too was highly recommended by a friend. Booked massage every month so far. My treat to myself...deserve it.

For a massage/spa located inside of a mall, you can't get much better. If you are someone hat…read morelikes deep tissue massages, these are your guys. If you are looking for a more "relaxation" gentle massage, you will want to make that known up front. This is a the type of place that you never remove your clothes. So for those of you that are more reserved, this is right up your alley. You can expect to pay about $1/ minute for basically any of the services offered. Also, they often run a special on gift cards in which you can buy 5 services and get 1 free.

Terrible Called for appointment. When we arrived Staff were performing massages. Set another…read moreappointment for 1:30pm. Returned at 1:10pm they were giving massages and told we would have to wait for two more hours. Unacceptable had conversations in both English and mandarin so nothing was lost in translation. Staff very unpleasant and claimed she didn't speak English. More unpleasant after conversation in mandarin. Spoke to owner we could wait an hour and get discount. Drove 30 minutes to get there. Wouldn't get massage if it were free. Wish I could give minus stars.

I live 35 mi. From here. Very nice! You will not be disappointed. Very responsible and talented…read morestaff and clean! They are a step above

It wasn't too bad, but when a customer came in, that had an appointment, my service was rushed. And…read moreI was hurried out the door.

Was visiting the area for the Harvest Festival and ran across this cozy little place located right…read morein the downtown district of Port Clinton. I was immediately met with such a calm and peaceful atmosphere as well as friendly staff. Jackie the owner was very kind and professional. I asked about massage services and what they offered and was introduced to her new business partner Pam Crawford. Pam has been a licensed Massage Therapist for over 15 years and specializes in stone, reflexology, deep tissue and a host of other certifications. Her experience and intuitive skill resulted in an amazing amount of pain relief from a shoulder injury that I had received 3 years ago. My only regret is that I have to leave the area before I can receive another treatment session! I will most definitely schedule another therapy session with her when I come back to the area again!