I took a bracelet was belong to my youngest son and Yuset made a beautiful name for my grandson…read moreand I had a broken earring and he repaired and made both of them so beautiful, He's an amazing artist and not to expensive, I also bought a pair of earrings 14k and I still wearing every day.

ZERO STARS!!! DO…read moreNOT Go There!!!! I wish I would have read these horrible reviews before I elected to go there. The owner told me he could fix my father's lighter. The screw on the bottom was stuck and I needed him to release it. I also brought him the new wicks and lighter fluid so he could get it started. Two days later, he called me and told me I can come pick up my father's lighter.... 95.00!!!!! I would have left it there except it's the only thing my father left me. ... When I went to pick up the lighter, he would only take cash and, he did not give me a receipt. I went home approximately 2-blocks away, and the lighter was not working. The next day I went back in there and he told me I should not have tried to light it. That I was not educated enough to light the lighter. He was so condescending ---- I have never met anyone so cantankerous in my life. I told him I was going to sue him. His wife quickly gave me $95 back. Please do not go there!!!!!

This person said he re-brushed my cuckoo clock and it doesn't work 1 year.Do not use this service…read morecharged me $600 to repair.Asked a another clock repair man he he never had bushed the holes on my cuckoo clock and s do not use his service again he ripped you off.I asked him to repair it and he said $200 I was shocked he said he never did his job right.Do not come here rip-off.

Sam Adams, {Sammy} is a respectable businessman. I've bought jewelry over the years from Adams…read moreJewelry. However, a few years ago I bought a ring to Adams Jewelry to sell for me. I mainly shopped at the store in Stroudsburg out of the 4 locations that I knew of. Stroudsburg, Stroud Mall, Tannersville, and last Brodheadsville. I was trying to sell a ring that I purchased from the Stroudsburg location. I was eventually told to try the Brodheadsville location. I took the ring there. I didn't check with them for a while, waiting for a call. However, one day I drove up to the store and store was empty. I tried to call and the phone rang of the hook. I went back Tannersville, Stroudsburg as well, they all closed down. I was shock! No forwarding address or phone number. I was surprisingly disappointed. I use to take pictures in Sammy's upstairs gallery, with all the vintage ships, art work, Greek sculptures, etc... I'm sure Sammy wasn't aware of the transaction that accrued. I feel very ripped off!

Love this place! Over a year ago I purchased a pair of diamond earrings for my daughter. Great…read moreexperience.....Pat was very professional, helpful, and extremely accommodating. My daughter was getting married and wanted to wear them, but one of the backs was misplaced and I went to see if they had one. Turns out they did not. But Pat went above and beyond and had new posts put on my daughters earrings so that she had them for her wedding day, which was in 2 days. Great people who believe in customer service and care about their customers. 5

Although the news was not good about my unrepairable Seiko, Ed is a Very knowledgeable experienced…read morewatch expert.

Kept my watch for over two months. I heard nothing. Didn't answer phone or respond to messages…read more E-mail disabled. I finally had to drive there to find out that he hadn't started because it was too hard. I'm disappointed that he couldn't repair my watch, and really torqued at the lack of communication.

Here's to a pointless review. Shami has 49 reviews to date and running a 4.9 star rating. That…read moremeans they're virtually flawless. I took my son's IWC GST in for service. It hadn't been worked on since I purchased it almost 20 years ago and it needed it. It also needed a chrono pusher replaced. Now, was the repair cheap? Nope, on the contrary, it was close to $1200 but, as Dr. Aldo Gucci said years ago, quality is remembered long after price is forgotten and their work was excellent. 6 weeks later and it was good as new. As someone who can best be described as a perfectionist and who demands the same from businesses I patronize, I'm here to tell you that they're the real deal. You can trust them with anything from a battery replacement on a Timex to a rebuild on a Patek. The absolute best. Kudos.

I don't know but I can't resist buying new watches but here is the thing, over the period, they…read moreneed new batteries, and I am like, buy a new watch instead of spending $200 -of course, that's not logical. So, I had like 10-15 watches to replace the battery. Not sure why but I searched and did not find many options nearby. Seems all the stores are in NYC only. I found one in Fairfield and went there for battery replacement. At first glance- looks like a high-end store, a collection of Rolex, Breitling, and those $5000 watches. The person (I don't know if he was the owner or not), was friendly. I asked for battery replacement, it was $15 per watch. I replaced the battery in 6 watches, it was done in 15-20 minutes. In and out in 30-35 minutes. They have in-house watch specialists, truly professional folks, I asked a few questions about the tachometer and how to keep the batteries long-lasting and discussed a few topics. PS: They have their own parking.

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

JAMES and his employees are a pleasure to work with. Some of the nicest, sincere and trustworthy…read morepeople in business! The knowledge and quality you cannot buy at Commercial jewelers like Zales or Kay. An added plus is you can trust this jeweler with your life!! My husband and I have been going to James Diamond company since we moved to the Mount Pocono area in 2008. I haven't seen such unique styles in any other place besides Manhattan jewelers. He will even make you anything you want from unique, traditional, and classy to one of a kind styles. YOU WOULD BE A FOOL TO GO ANYWHERE ELSE!!!!! And they repair quick and easy what you need fixed!

My son and daughter in law purchased there wedding bands at James Diamond Jewelry and they look…read moregreat. My son used a family diamond and had the Jeweler make a setting for the engagement ring which came out sparkling. Love that it's family owned and run and friendly. They repaired and cleaned Jewelry of mine and it came out perfect. They are my go to place since I move from NYC and they are priced right.

The salespeople (Jacqui) and the entire staff at Steve Pronko's are wonderful. If they don't have…read morewhat you're looking for, they will be more than happy to procure it for you. My only issue is is when I go in there to pick up watches that were getting batteries or a piece of jewelry that was ordered, I always end up finding more things I want.

Long time trusted jeweler in the city of Scranton. Excellent prices, quality service and…read morereasonable on-site repair services.

Knowledgeable, friendly and the repair service was fast. It was about a week for my clock repair…read more I'm happy that this business exists. I don't know where else I would have gone to get my clock fixed. Also, they have cool local art there!

Met Tom Quinn this morning and it was so refreshing to see how passionate he is about customer…read moreservice. I came in to ask about a maintenance request on my Tissot wristwatch and after looking at it Mr. Quinn said it was not needed at this point and come back to see him in a few years. Most other places simply would have done the service and charged hundreds. Old school business: Do what's right for your customers!! I can see why they have been in business for decades.

So back in the beginning of July 2025 I brought my antique mantle clock to this guy and asked if he…read morecould fix it. He said to come back in at the end of August or the beginning of September because he'd look at it again as he was booked up. Now mind you...he thoroughly looked at the clock inside and out and told me to bring it back.....which I did today. The minute I took it out of the bag he says "Oh...I don't think I work on these anymore." Then opened up the back looked at it again and said, "Yup...don't work on these anymore." I was more than flustered when I asked why he didn't tell me that back in July and he just said "Well I worked I them back then." No apologies for the inconvenience...nothing. Then he said he thought a guy in Nazareth works on clocks like my mantle clock. I asked for the guy's name and he said, " I dunno." I said thanks for nothing and left. I was more than a little upset being I woke up early to take this precious piece of my family history to the Fair Grounds to this joker in the hope of it being fixed and finally hearing its chimes after it being silent for so many years. DO NOT take your precious pieces to this place. This guy's personality is a total turn off.

Have owned a Loricron 4/4 Westminster regulator wall clock for decades that suddenly stopped…read moreworking on Christmas. Called shop on morning of Saturday 1/4/2025; brought the clock in circa 11am; repair person diagnosed the problem on the spot; even had an upgraded replacement mechanism in stock; received a call around 1:30 PM the same day that the clock was repaired - simply outstanding!!! The clock is working perfectly, and the new mechanism has more features than the original. Repair person even took time to explain the new mechanism operation; gave me some tips along with instruction sheet for proper setting and battery replacement. They even offer a 1-year warranty on the repair with proof of purchase. Tough to find a clock/watch repair person these days, let alone one that seems to know what he is doing. Couldn't be more pleased with the service even though some might find the repair cost a bit pricey (you get what you pay for IMHO). Am looking forward to many more years of use on a model of clock no longer in production that we just love.