Copied from my post on Angies
I apologize for this long review, but I want to make sure I provide a good overall picture of my whole experience. Serving in the military and now as a civilian my occupation is contracting, purchasing of services and supplies. I take this practice in my personal life as well. Shopping: Once I decided to have this done (tax return made it possible) I searched and read reviews of all the local companies I could find. I not only read reviews from this site, but from FB, Google, everywhere. I ended up with six of the top companies. Of those six, I had a varied level of experience from phone call to a quote on site. The experiences were mostly bad with other companies. One particular company called and made it apparent he really did not want to waste his time on me but reluctantly showed up. Others were in and out under 10 minutes and gave me nowhere near the confidence that Donnie (ADC) gave me. They seemed to skim through details that I thought were important. There was no personal attachment to their work in fact most did not intend to do the work themselves, but contract it out. It was simply a "how big do you want it? Ok here's your quote." It was apparent their business model was of quantity and not quality. Price: Donnie was on the higher end, but in the end he was much cheaper; more on that in a bit. ADC: In comes Donnie. He was the second company to provide a quote and probably set my expectations way to high because after him, all the others seemed like a waste of time (again this was with his higher quote). My budget was originally 5k for a pergola and a square patio. Donnie suggested I do the pergola myself, even offered to guide me when the time came and spend a bit more on the patio. AHHH!! was my first thought. He's trying to get me to spend all my money..!!! That is until he started talking, and drew out his idea with a spray can. We spend well over a couple hours' just talking, brainstorming ideas. He even addressed how he intended to handle the possible rain water drainage issues. NO other company ever brought this up unless I asked about it. In the end I decided to have Donnie do the work. This decision was based on his very apparent knowledge, and the fact that you could tell he actually cared about his work. I would gladly pay more for those attributes. The Work: During the whole process Donnie went over and beyond to make things happen. He shifted a couple other projects in order to meet my 3yr old's birthday party deadline. He made the patio BIGGER to accommodate some of my very last minute ideas on how I wanted to use the space...for FREE. Then he came back a couple times to make sure the color was what we wanted, and even recolored the firepit boulders that he made.. Oh yeah. That's right, part of the patio is a circular portion with a firepit with concrete fire resistant boulders! pretty darn cool. Donnie refused to take the remainder of the payment until the job was complete and I was satisfied. There are several things you will learn about Donnie: He really likes his job, he likes creating things, he is ALL about satisfying the customer, he does not quit or cut corners, he takes a lot of pride in his work. I promise you will not regret the work he does for you.
I forgot to mention on Angies..But Donnie went as far as spending more on materials to build up my landscape to handle the possible drainage issue simply because he didn't want to risk a drainage pipe under the patio that could possibly bred misquotes. Over and beyond! read more