Norwalk institution. Excellent jewelry repairs and fine watch battery replacement (Cartier!) at a…read moregreat price. Highly recommend!!

I needed something unique for my wife as a Christmas present. Larry at Pellegrini Jewelers…read moredelivered! Then we wanted the chain adjusted so it could be worn with a medium-length or long-length neckline. Wonderful craftsmanship. They also cleaned my wife's wedding rings, and now they look brand new. I am very grateful to the business for a great Christmas and for putting a smile on my wife's face!

More than just a jewelers, a warm and considerate team of experts who really treated my mother's…read morespecial project with professionalism and heart. The request was to have an engraving on a locket. The David Harvey team were not only able to provide this specialized service, they stayed on task to get the engraving completed by my deadline. They were fair and lovely to work with -- provides a wonderful venue for our town.

I just had the nicest experience at this store. I went in to have batteries replaced in two…read morewatches. The entire staff could not have been nicer or more helpful! I would highly recommend them the next time you need to visit a jeweler.

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.

I recently took several pieces of jewelry to Kostas for repair, sizing and polishing. They did an…read moreamazing job. Everyone was very friendly, knowledgeable and professional. The work done was thorough, beautiful and the prices were very reasonable and fair. Highly recommended!

Norwalk and it's local businesses and their owners never cease to amaze me...and today at Kosta…read moreJewelers was a great example... I have visited this local treasure to browse a couple of times and had always received a warm welcome and enjoyed their high end selections ... Today was just a little different as I was not just browsing I was on a mission to replace a a pair of family earrings I had passed on to my daughter... From the moment I walked through the door I felt like I was home...I explained what I was thinking and before I could become overwhelmed Mr Kosta and his son provided me with the best options and insight into each... Once we had settled on a lovely pair with pricing that was spot on and well within my budget - I noticed a few other pairs that again were absolutely perfect. As we settled up Mr Kosta noticed my ring and noted that it was hand made and asked if I would allow him to clean it... which I jumped at! Within 5 minutes...my ring SPARKLED like new! As everything was elegantly boxed and packed up Mr Kosta asked me to wait just one minute... quickly returning from the back he said...You mentioned you travel for work...correct? I said - Yes - I do! He then handed me the most beautiful silk travel jewelry roll case...for my travels! From start to finish this was the most AMAZING shopping experience...and with the holidays just around the corner...Kosta Jewelers will be a the tippy top of my holiday stops!

Sold my Gold jewelry and was offered over melt value! They said they would be adding to their show…read moreroom to resell. So happy I found them!

Great people, extremely understanding and kind. I explained my financial situation and even though…read moreI didn't have much gold to sell they went above and beyond! It's really hard to find people who actually care nowadays.

Just the most knowledgeable and ethical goldsmith around. No need to go to nyc, this guy can do it…read moreall & then some. Bought and sold stuff ... all a fine experience. Super busy during December due to great service & quality!

A superb professional! Great work and very very knowledgeable. I highly recommend this…read moreestablishment.

Tiffany's in Westport has changed quite a bit since the last time I was there. People working there…read moreare neither friendly nor helpful and the prices are exorbitant. It was extremely disappointing. They advertise that they have beautifully crafted jewelry with diamonds and sapphires. Unfortunately, I did not see even one item in that category. I was hoping to use my gift certificate, but you won't find any decent items for under $500. I certainly hope they will reconsider carrying jewelry at a variety of price points soon.

We three had an amazing experience at Tiffany! Yan, the manager, was professional and very…read morefriendly, texted follow ups and I wish I could give her and Tiffany more than 5 s! Thank you for the fun afternoon!

Wow. Just before my wedding in 2009, I purchased a gorgeous pendant necklace from the Carolee at…read moreBloomingdale's on the Upper East Side. I wore it on my wedding day and regularly afterward. Fast forward 3 years- while on my "babymoon" in Mexico, the clasp broke loose from the chain. Because the pendant had such small holes through which the chain was threaded, I could never find a chain that I could fit back through the pendant. I was so disappointed as I loved this piece and it had real sentimental value to me. Eventually I decided to reach out to Carolee directly, but I didn't have high hopes that they would be able to help me. I was so wrong! Not only did they replace the chain and send the piece back within a few weeks, they did it for FREE! So, so impressed with the customer service from Carolee.

They offer a lifelong guarantee on their jewelry. I bought earrings years ago and one of them…read morebroke. They were costume jewelry but quite nice. I contacted the company and was told $7.50 was needed for handling fees. I thought it was worth it. Not only were the earrings beautifully repaired, they came back in a lovely gift box. This is customer service at its best. Thank you Carolee!