I have coming here for years! Service has been great. They keep you abreast to what's going on with…read moreyour car. Staff is great and always looking for ways to save you money. Veteran AJefferson

I was visiting from out of town and I got two nails in my tire. They got me in with almost no…read morenotice and were able to patch my tire. The girl at the front desk wasn't the friendliest, but she took care of me nonetheless.

Positive experience. Good people, trustworthily place. Got me in and out quick, Thank you!read more

First time visiting for an oil change was great. Guy was friendly, professional and quick. I was…read morehappy to see this place re-open after being closed for years. Second visit wasn't so great. Lady that checked us out was rude and actually stopped after starting to check us out to refill a candy thing on the counter while our car was ready and waiting outside. This after I declined all the extra service she wanted me to do and pay for. Then she went out in the bay and was talking and when I asked if we could check out she said "I'll be there in a minute. That's what I told you. It's just me and him today." If you want repeat business you need to take a class in customer service skills. Not sure I'll return.

Hands down the BEST auto mechanic I've ever been to. Originally I tried to schedule an appointment…read moreonline. However, I couldn't find any openings for 6 weeks so I decided to call in. I spoke with Jonathan and he is friendly and knowledgeable as ever. I stated that I needed to get a major factory service maintenance done but I also wanted to get a few other big ticket items done. He wrote up a quote and texted it to me within the hour. I was able to text Jonathan back and confirm an appointment. Since the service was going to take all day I inquired about utilizing the shuttle back home. Jonathan let me know that they offer a service where they're able to pick up my car and deliver it upon completion. As a parent, not having to load up the car to spend hours at the mechanic is a blessing. Fast forward to service day and Elliot picked up the car promptly. Later that afternoon I get a text showing their inspection report with PICTURES taken of OEM items used, air filters, tire levels, brake pad levels, etc. Talk about TRANSPARENCY. Kudos to Royalty Auto Service. I've never had a dealership or mechanic do that. So amazing job! Once service was completed I got a call to schedule payment and for vehicle drop off. Paid my invoice online and 20 mins later my car is being backed up into my driveway. I didn't get the name of the amazing young lady (sorry) but she was amazing. She left a rose, a bear and thanked me for giving their shop a try. Royalty Auto Service I will be returning for any future need. THANK YOU guys! You went above and above! TLDR: friendly, easy, transparent, thorough quality work, amazing customer service, car pick up/drop off is a gem. Do NOT hesitate giving Royalty a shot!

So I've been following Royalty Auto on social media for sometime as they always have great videos…read more I have a 2012 Toyota Avalon, of which I was concerned about possibly needing rear brakes. My neighbor recommended them highly as he takes his vehicles there so I thought I'd give them a shot. My initial contacts were with Jonathan and Jim. Jonathan told me that they would do an inspection of the vehicle to determine what kind of service may be necessary besides what I brought the car in for. To my amazing surprise they did a full nose to tail inspection of my vehicle with detailed photos and suggestions for maintenance and must do servicing. I dropped off my car and got a ride back to my home by a young lady by the name of Carrie and a young man named Elliot. My experience to that point was incredibly positive as they were all very professional and thorough. Both Chris and Jonathan kept me posted as we went along as to the status. I picked up my car once completed, and the car was completely cleaned throughout. It he rose on the dash was a nice touch of class. The moral to the story is you get what you pay for. They all obviously take pride in the customer and mechanical service that they offer and the car is perfect. I couldn't be more satisfied and will bring it back to them for future services. Impressive!!

Wonderfull staff and even better work! my car rides smoother than it ever has before, head down to…read moresaint marys tires plus for all your tire and suspension needs! they are definitely the best!

I gave this place more chances than they deserved, and somehow it just kept getting worse…read more I bought two "brand new" tires from this location, and one of them didn't even make it FIVE DAYS before failing. Not a slow leak. Not normal wear. A complete failure under regular driving conditions--which is honestly scary when you think about it. Then came the customer service... or lack of it. I reached out to multiple managers across two locations trying to handle this calmly and reasonably. Instead of taking accountability, I got a mix of blame-shifting and straight-up disrespect. One manager actually tried to say the failure was MY fault (still waiting on how that makes sense), while another told my fiancé that I was "too emotional to get the full price." That alone should tell you everything about how they treat customers. And of course, they also tried to blame the tire manufacturer... while being the same people who sold and installed the tires. So again--defective product or bad installation? Either way, that responsibility doesn't magically disappear. For context, I'm a military fiancée and didn't have time for this kind of runaround. I wasn't asking for anything crazy--just a refund for tires that were clearly defective or improperly installed. Basic accountability. Instead, I got dismissed, blamed, and talked about like I wasn't even part of the conversation. If you're okay risking your safety and being treated like this when something goes wrong, go ahead. Otherwise, I'd seriously recommend taking your business somewhere else.

i was met by the nicest guy i've met on the island, Edward. He told me the cost and in about ten…read moreminutes it was complete. He told me some minor things he noted under my car, i paid and was done. Very nice experience.

Shawn was so nice. They jump on my job right away even before they were open. It was so quick and…read moreeasy. I will definately take my Class C RV back there again.

We use mavis for oil changes , and tires! Guys are always friendly and professional! They do a…read moregreat job with competitive prices ! A+

Don't usually write reviews however this place is pretty bad at what they do. Brought my wheels in…read morewith new tires for a simple tire mount and balance. First they forgot to put back on my original barrel caps and after I questioned them they said I did not provide them however I stated that I 100% did and they magically were still sitting on the tire machine. Second, when installing my wheels I found that they damaged my rim, it's a 235/45 R18 so not a crazy size, luckily they have hubcaps otherwise I'd be a lot more pissed. And the cherry on top, they filled two of my tires to 25 psi and the other two to 40 psi (spec 42) I could understand filling them all to 40 and calling it a day however it seems they just "forgot" to air up the other two. Definitely will be taking my business elsewhere whenever I need some car work done. Edit: actually the curb rash is visible with the hubcap on, so I'll definitely be perusing some compensation since my 2025 vehicle rim is now damaged

Very clean and quick place for an oil change. Rose, specifically, went above and beyond with…read moreexplaining what they were doing, why they were doing it, and made you feel important during those 15 minutes of work. Will definitely return when in the area.

The service at Take 5 is great. It's definitely convenient to wait in your vehicle while the oil…read moreis being changed. And the best part was that NO ONE tried to pressure us into any extra purchases. Just an oil change and a pleasant experience. We will most certainly be back!

I had a flat tire and needed immediate service. My husband called to see if they would be able to…read moretake us and they said yes come on over. We went over they were spectacular. The manager treated us so well and we were in and out so fast. This will be our go-to place from now on.

You think you're calling a local tire shop but after calling and confirming I could come in for a…read moreset of tires I found out the difficult way when I called I was actually talking to a call board in New York who has ZERO clue on what's actually happening here on Amelia Island. So for better and faster service I went OTB to Discount Tires where the person I spoke to was actually a person who worked at the local shop I was immediately put on the rack and left with a new set of tires in less than 30 minutes where Tire "King" said they might be able to do it in 2 to 3 days. It's laughable especially when it comes with an attitude. They need to get with the program and learn how to communicate with their customers. I've used Discount Tires from CA to FL and today I realized they are consistent from coast to coast, friendly service with competitive pricing.

Fair, responsive, considerate. I had a run-flat tire go bad in South Georgia. I called Discount to…read moresee if they could tow to St. Mary's, GA. He was going to come to get me when I called back and said I think the run-flat could make it to St. Mary's and he could meet me there instead. He adjusted his schedule and provided an enjoyable tow. We decided to tow the car all the way back to Amelia Island. He had no problem and changed course with us. I highly recommend Harley/Discount Towing.

My granddaughter rented a car from Budget in VA coming home to FL. Near Kingsland, GA 2am in the…read moremorning she had a flat tire. No spare was to be found in the rental. She has AAA but they were of no help since she was in one of the worst areas on 95 to breakdown. Budget had no way to help. But, they would reimburse her up to $200 for a new tire Finally after having to spend the night at a hotel and AAA saying they might be able to send someone from Jacksonville l call Discount Tow. Got Harley on the phone. He agreed to pick her up take her to the rental on the hwy. Then tow the rental to their location. She did buy a tire and got home. Harley was so professional and helpful doing everything he promised me he'd do. Wow wish everyone in the world was as dependable. Thank you Harley.