I gave this place more chances than they deserved, and somehow it just kept getting worse…read more I bought two "brand new" tires from this location, and one of them didn't even make it FIVE DAYS before failing. Not a slow leak. Not normal wear. A complete failure under regular driving conditions--which is honestly scary when you think about it. Then came the customer service... or lack of it. I reached out to multiple managers across two locations trying to handle this calmly and reasonably. Instead of taking accountability, I got a mix of blame-shifting and straight-up disrespect. One manager actually tried to say the failure was MY fault (still waiting on how that makes sense), while another told my fiancé that I was "too emotional to get the full price." That alone should tell you everything about how they treat customers. And of course, they also tried to blame the tire manufacturer... while being the same people who sold and installed the tires. So again--defective product or bad installation? Either way, that responsibility doesn't magically disappear. For context, I'm a military fiancée and didn't have time for this kind of runaround. I wasn't asking for anything crazy--just a refund for tires that were clearly defective or improperly installed. Basic accountability. Instead, I got dismissed, blamed, and talked about like I wasn't even part of the conversation. If you're okay risking your safety and being treated like this when something goes wrong, go ahead. Otherwise, I'd seriously recommend taking your business somewhere else.

Whenever I am in for routine service they take care of my car professionally and in a timely…read moremanner. They never try to oversell services. I really appreciate the fair prices.

I was visiting from out of town and I got two nails in my tire. They got me in with almost no…read morenotice and were able to patch my tire. The girl at the front desk wasn't the friendliest, but she took care of me nonetheless.

As a returning customer, I remain thoroughly pleased with the service this company offers. Yes, I…read morewill be coming back as needed, thanks to the team at Coastal Auto Repair.

Fair, responsive, considerate. I had a run-flat tire go bad in South Georgia. I called Discount to…read moresee if they could tow to St. Mary's, GA. He was going to come to get me when I called back and said I think the run-flat could make it to St. Mary's and he could meet me there instead. He adjusted his schedule and provided an enjoyable tow. We decided to tow the car all the way back to Amelia Island. He had no problem and changed course with us. I highly recommend Harley/Discount Towing.

My granddaughter rented a car from Budget in VA coming home to FL. Near Kingsland, GA 2am in the…read moremorning she had a flat tire. No spare was to be found in the rental. She has AAA but they were of no help since she was in one of the worst areas on 95 to breakdown. Budget had no way to help. But, they would reimburse her up to $200 for a new tire Finally after having to spend the night at a hotel and AAA saying they might be able to send someone from Jacksonville l call Discount Tow. Got Harley on the phone. He agreed to pick her up take her to the rental on the hwy. Then tow the rental to their location. She did buy a tire and got home. Harley was so professional and helpful doing everything he promised me he'd do. Wow wish everyone in the world was as dependable. Thank you Harley.

Royalty Auto Service provides quality, timely, thorough, clean, and friendly service. I got in my…read morecar to leave and was surprised that they had washed, vacuumed my car out and left me a red rose on my steering wheel. They also provided us with a thorough report including pictures of mechanical issues that needed to be addressed on my car. I cannot recommend them enough.

Outstanding customer service. Worst thing about this place is finding a spot to park. I will be backread more

They were super fast and easy to get an availability with no wait time. They were super friendly…read moreand I would recommend going there for an emergency.

Driving from Florida to NJ, we stopped for gas in Kingsland GA and got back on the highway to see…read morethe air pressure in our front left tire plumment, UGH! We were SO lucky that Mavis tire was at the next exit. Glenn took great care of us and said they could patch the tire, but if not, he would find us an appropriate replacement. Thankfully the tire could be patched! Glenn could not have been nicer or more helpful. We are back on the road

I have replaced tires here several times it was quick and inexpensive every time, Very easy people…read moreto deal with no gimmicks.

From the owner: We’re committed to providing you with the highest level of service, so you’ll always choose us for…read moreyour maintenance and repair needs. - Auto Repair Service - Tire and Wheel Service - 24/7 On-Site Service For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs. We may not be related, but you’ll feel like we’re family. From head gasket to tailpipe, we’ve got you covered. We know what we’re doing, and we’re dedicated to keeping you safe on the road.

I went in,for repair work, told Josh what was happening, they got my…read morecar in the bay, found what was wrong, I needed to go to work in just a few hours, they were able to get all my parts delivered and Josh helped fix my car, with time to spare. Josh, Lewis,Bruce, and the rest of the crew went way above and beyond to get me back on road. The way they were professional, courteous, and extremely helpful just speaks volumes in so many ways. They will continue getting all my business.

On our way to a doctors appointment our tire started loosing air. We had to find somewhere to fix…read morethe tire quickly so we stopped. Bruce told us he could get us in, the husband dropped us off for my daughter's appt and he took the truck to be repaired. We come from Valdosta, GA and with needing to make sure the tire would hold they were so nice to us and understood. The truck was done by the time our appt was over. The cost was very minimal and made it easy on the pocket. Very nice people will recommend them to anyone and they do much more than tires.

I would give it a zero if I could. I guess I was there a bad day, owner was no customer service…read moreat all. I picked up my keys and left before they worked on it.

Pulled into Steve Johnson Auto at 4:30 PM.. Nail in my tire and pressure going down quickly.. They…read moredirected me to Bay 5.. Nicest guy got right on it.. found the nail, fixed it, and I was on my way in 15 minutes.. When I need tires - that's the place I'm going...

I had a flat tire and needed immediate service. My husband called to see if they would be able to…read moretake us and they said yes come on over. We went over they were spectacular. The manager treated us so well and we were in and out so fast. This will be our go-to place from now on.

You think you're calling a local tire shop but after calling and confirming I could come in for a…read moreset of tires I found out the difficult way when I called I was actually talking to a call board in New York who has ZERO clue on what's actually happening here on Amelia Island. So for better and faster service I went OTB to Discount Tires where the person I spoke to was actually a person who worked at the local shop I was immediately put on the rack and left with a new set of tires in less than 30 minutes where Tire "King" said they might be able to do it in 2 to 3 days. It's laughable especially when it comes with an attitude. They need to get with the program and learn how to communicate with their customers. I've used Discount Tires from CA to FL and today I realized they are consistent from coast to coast, friendly service with competitive pricing.

Positive experience. Good people, trustworthily place. Got me in and out quick, Thank you!read more

First time visiting for an oil change was great. Guy was friendly, professional and quick. I was…read morehappy to see this place re-open after being closed for years. Second visit wasn't so great. Lady that checked us out was rude and actually stopped after starting to check us out to refill a candy thing on the counter while our car was ready and waiting outside. This after I declined all the extra service she wanted me to do and pay for. Then she went out in the bay and was talking and when I asked if we could check out she said "I'll be there in a minute. That's what I told you. It's just me and him today." If you want repeat business you need to take a class in customer service skills. Not sure I'll return.