been with t-mobile 24 years when when I eventually got my +55 senior discount I've had to go in…read morethere and prove that I'm over 55 several times as if I'm getting younger be as it manager is very arrogant and twice he told me I didn't know what I was talking about. I went outside to my made a phone and they sent me back into the store, which I eventually had to show my license. Amazing the unprofessionalism.

I needed help with my galaxy watch and met Benjamin. He was pleasant, charismatic and very…read morehelpful. A true asset to any company. Thank you Benjamin...Clarice

Wow AMAZING service at this location!!!!!! Luis was so patient! And helped fix my hubbys phone and…read moregot new screen protectors and cases!!!! Go see Luis!!!! He's amazing!!!

Vince the store manager is the best! He was so helpful and very personable! He helped troubleshoot…read moreour phone and solved the issue. I've visited many T-Mobile stores through my 16 years of having service here but I will make sure to always visit this one especially if Vince is working. He was so patient and sweet. His customer service skills were above average. You cannot find service like this anywhere anymore. We were lucky to have met him!

TMobile is by far the worst company you can have over seas.. here's why. They will turn your phone…read moreoff in the middle of any country and report your phone as STOLEN!!! So you cannot call, text, or even request for any assistance. And then you will have to wait until 10am there time just to speak with someone about it. And the worst about it was, it was over a funky $20..you are better off sending messages by falcon before choosing TMobile as your overseas provider. All my friends switched over to Iphone, and they never had any issues. TMobile will have you and your family sitting on a porch in the middle of Iraq, waiting for help. YOU HAVE BEEN WARNED..good day

I went in today to turn in a phone and was poorly treated. Workers were standing around talking…read morebecause the store was slow. I approached one worker who, when I asked to return a phone, was abrupt and unhelpful. it wasn't a polite interaction. The young man stood there and looked at me blankly when I tried to return an older iPhone and and the iPhone 11 that T-Mobile sent me after the old network was discontinued. He kept asking me who sent the phones to me--I already told him I had an account, and he kept asking where the phones came from. He rudely and about Lott told me I had to go to another store. Then as I left he and his coworkers were giving me dirty looks and snickerEd as I walked out. I'm not sure I will return to this particular store.

This was my FOURTH AT&T store I visited today. None of them had the phone I wanted and the…read moreemployees at every store but this one were sullen and not helpful. Nikki at this store was friendly and helpful. She truly wanted to help me. She ordered what I wanted and it will be delivered in a week. She said that if I had any questions to contact her, giving me her card, number and extension. I recommend this store. Ask for Nikki!

The female (on this particular day) staff during my visit were as bright as the store!…read more Rebecca was very helpful, on a vague situation that just occurred w/ my now former provider, AT&T. She went above and beyond for me, and even fixed what I needed w/ the SIM card. I don't have to return to either store - just to give Rebecca a call once I get a confirmationn e-mail from AT&T. Yay! The store was nice, clean and well organized. The other customers seemed to be happy with their service as well :) I'm hoping that T-Mobile's (toll free phone) customer service is as great as when I had them as a carrier years ago. So far, so good!

Went there to turn my phone in for trade in. Luis had me all set within minutes. He even replaced…read moremy screen protector, even though I had purchased it at another location. Exceptional service. Thanks again Luis!

I went in the store to get a personal acct with 2 phones. They talked me into the FREE tablet n…read morewatch. Didn't know I had to pay tax on them. But ok 1st clue they r not free. The sales person Pablo did not give me the promotion instead he gave each tablet n watch it own phone #. Which now im in a business acct not personal. With in a month I owe $1000. I return everything but phones since they kept my phone. They would not help me at all. Call customer service they said. I tried that n cust service could not help me. After many times going back to store n calling cust service. There was no one that could solve this problem. They told me to leave the store or they would call the police. The problem is still not solved. They made my son give them $300. Just to talk to them. He called cust service n they said there is no record of him. Paying any money. So now they have $300. N my bill is still 900. I can't get onto the app at all n my son has to wait 10 days before he can get onto the app. This has been going on now for a month. The store is in lawnside nj beware if u go there. They r representing t mobile but they have a side job also. So they shouldn't even get 1 star but I couldn't send this review with out 1. So no stars for u

Bait & switch. Talk me into a phone then run my credit n said I owe 599.00 that day for the…read moreupgrade n switch providers when my credit is good n never had to pay anything except activation fee..plus car loans I've never had to put money down. This is legalized theft

From the owner: Visit the T-Mobile store in Deptford and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2000 Clements Bridge Rd A122 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

As a longtime Tmobile customer of 24 yrs, this was my 2nd visit here because I was desperate to…read moreresolve a few issues. Each time Luke was useless each time & I was the only customer in the store. The 2nd time he answered a personal call while helping me. And, the store was dirty each time . Upon returning home, issue not resolved. Should be zero stars. Don't bother with this location.

I wouldn't even give this place a star. The customer service representatives were horrible. They…read moreoffered us a "promotion" for free iPads, watch, charging blocks, screen protectors and phone cases. We were super hesitant to agree but the guys working that day repeatedly said everything was free. He lied because we were charged in the store that day along with a bill twice as big as what it was before because we are now being charged for these things every month. We cannot return them now because it has been over 14 days which is ridiculous because we were not aware that they were on our bill until a month later. Overall horrible service and they need to be shut down NOW!

Service was wonderful. Kevin and Jessica at this location were polite, friendly, knowledgeable…read more Offered plenty of options and helped to navigate different plans to find me the best fit for my needs.

Terrible customer service. Went to store in the middle of the day and the door was locked. Monica…read morewas inside, with a customer, and looked at me twice and never came to the door. I called Verizon and they said to bang on the door. I did and she finally came to the door and said her coworker went to lunch and she couldn't let me in. I told her I just wanted to buy a charger. She huffed and let me in. I had questions about chargers but could tell by her attitude she wasn't in the mood for me. I bought a charger and went home and researched it. It wasn't the one for me so I returned it the next day. Lisa seemed pleasant and processed my return, or so I thought. Today, 4 days later, I checked my account and the credit never reached my bank account. I will not go back to that store. I will call Verizon and get it straightened out. I bought my charger on Amazon.

Tried to quote me 800 on an issue. Went to 2 other places the one quoted me 330 and the other 250…read more If you're gonna keep trying to rip people off at least do it in a realistic way.

Ok, I should never have been making a call to UBREAKIFIX. So, this visit and the dollars going…read moreonto my credit card bill are on me. There are businesses that you look forward to visiting but cell phone repair venues well ... you just hope they know what they are doing, are able to complete their work timely, and perhaps have prices below the price you think they are going to charge. From my very first telephone call to UBREAKIFIX in Glassboro New Jersey through my saying goodbye as I walked out with my repaired cell phone I received nothing but superb, friendly, and professional service from the staff at this repair outlet. I should mention that they are a Google authorized repair shop, which is good news because if they weren't around I'd have to ship my phone to Google and wait for them to ship back to me. So I was doing a happy dance right from the beginning and if you've seen me do a happy dance well you won't find it on TikTok. The shop itself gives the appearance of professionalism It's clean It almost reminds me of an optician's office. Although you cannot see the workshop you just feel comfortable and leaving your phone or tablet with their team. They gave me an estimate on time and the job was completed in less than their estimate. Can't beat that! And, As I type this review on my now repaired cell phone I could swear that the screen is clearer and easier to use than the original one that came with the phone. Of course that original screen went to the cement as I fell in a careless pile of my body Just because I thought I knew where the steps were and there really wasn't the step there so bam! Finally, the cost was much less than I expected. My daughter had cracked her cell phone and she gave me the estimate for repairs. I walked away with more money available to be on my credit card than I expected and that made me one happy boy! So, now I'm backed into the texting world and my cell phone is going every second of every day but if you happen to crack your screen and your anywhere in South Jersey I could not recommend a better place for your repair work to get done than this shop!