Walked in the first time today to return 2 online purchased shoes. Cashier mentioned there was a glitch in the system when trying to return items but he was patient in explaining and fixed the issue. Great customer service, especially near closing time. read more

Recently visited after many years to see if they had Mexico jerseys for the world cup and they did. They restocked the 2nd of July and Axaya was very helpful and pleasant and answered all of my questions. I went to the shoe section and didn't find anything particularly cool or unique and the price was not that great either. I did have one question about these Adizero's that I saw and Jenifel was super helpful, answered my questions and even gave her review of the shoe as she's a runner. I still think the Barstow Adidas outlet has the best selection and prices, but the Orange store has the best service. read more

This is another one of those places that if you see something in your size and you want it then get it! You may miss out if you try to come back later. Store was very clean and organized and the staff was everywhere to help out. They handed out coupons and also handed out store bags to help you shop and carry you merchandise around the store. Nice selection although I always have trouble finding my size. Store is usually around 50% off but you can find even better deals if you look around clearance section. There is always a discount for military with ID. read more

adidas Outlet Store Orange - Sports Wear Near Me - Orange, California

See all

Sometimes you can find some of the most popular items on sale, which is what I love and sometimes it can be a hit or miss with depending on the store. The in store service is typically good, the associates in my experience have been helpful when necessary. I got two pairs of OG Sambas for $100.00 - they were half off in early January. read more

adidas Outlet Store Orange - Sambas: $50 at the outlet - Sports Wear Near Me - Orange, California

See all

Love adidas! It's a small outlet store but whatever they have is cheap. Came here when they stocked up on Yeezys. However it's only the bad styles and only like 6 different yeezys. No 350's either. I recommend buying adidas from here since it's cheaper but the regular online store has much better selections and sizes. read more

See all

This store is a complete mess. It's small, limited selection among shoes, and everything is unorganized. I went looking for training shoes and couldn't find any. It's practically all lifestyle shoes here, and you wouldn't even know until looking at the boxes. They need signs indicating what each aisle is besides gender, and provide better variety. read more

Stopped by this Adidas outlet on whim on a Saturday afternoon. I haven't worn any Adidas sweats since the early 80's. The store was advertising a "50% sale" off the merchandise tag(s) of the item(s). Meh, could use some new sweat pants, so why not. Selection in my size was limited or non existent. I managed to find two pairs of sweat pants and my wife one pair. We were rung up at the checkout area by a very personable young lady. She scanned all three items, we paid, left the store. The following day I am preparing to scan our purchased as our part if our our roles participating in a national research company that records all of our purchases. When entering data as part of the sam for one pair of sweatpants, I realized the price on the item's tag was $40.00 yet the register scanned the price as $45.00. The sku/item description matched. Now I have to drive back over 60 miles to get this fraud corrected. read more

adidas Outlet Store Orange - Price tags on items. - Sports Wear Near Me - Orange, California

See all

Yelp keeps reminding me I didn't write a review for Adidas so here I am lol! I actually really like coming to this store. First it's at the former Mall called The Block since I know it by the block I will keep calling it that lol! Usually come to get baby girl shoes they had 50% off but all the other shoes didn't have her size. So got only one pair but they are super cute. Got greeted by at least 3 employees trying to sign me up for awards they were really friendly and always have smiles, I respectfully declined. The store is big but always busy, the line is always long but goes fairly quickly. When you check out the people working there are also really nice and they say have a great day when you leave. That's so awesome to me, sharing kindness and appreciation and good customer service is what it's about, especially for retail customers. Highly recommend this store, thank you for great pair of shoes for baby girl and awesome customer service. Have a beautiful day :) Aloha read more

The customer service was bit odd in my opinion. I came in with a receipt for an app order i had placed the previous day. The email i got stated 'pick-up in store by Wednesday July 1st. I went to the store just before 3:00pm and yes it was a bit busy and i waited in line. I waited for maybe 10 minutes before i got the the counter and showed my receipt and order confirmation. She asked me for a barcode and i could not find an email that had one. She told me ' the order has not been processed yet/completed. Once the order is ready it will send you a barcode that we scan.' Okay. I show her that it is for the ball sitting in the bins behind me and she even says 'Yeahh we have them here, but i can't give it to you until you have a barcode. If you want, you can purchase the ball here now again in store and when your order is ready we can just return it so you get the money back.' Is that a joke ? What would be the point of driving all the way there to buy another ball for $70 and then not use it since i will have to return it when the employees fulfill my order. Not only would it be a waste of gas, time, and money on sales taxes i cant get back, but on top of it all i can't use the ball i paid for. I am seriously questioning what the process is for these mobile app orders. If someone places an order and you have the item sitting on the shelf in front of them, why do they need a barcode for you to scan and finally receive the item you paid for. Whatever i can wait another day. The employee did not help at all and seemed to want to move onto the next customer. Either that or she didn't know what to do since she also knew how idiotic it was for a stupid barcode. As i write this review it is Wednesday July 1st, 11:27pm and i have not gotten an email about the 'barcode' or confirmation the order was fully processed. All while the ball was on the counter ready to go home with me. I shoulda just picked it up and walked out and had them deal with it however they wanted. I will be back tomorrow and i will be leaving with my ball wether i have a 'barcode' or not. thank you read more

So I normally go here for sandals only. Every now and then we get clothes that are on sale, but mainly the sandals. So I go in looking for sandals, and they only have the basic. Nothing like what is on their website. The website has way more to choose from. It is becoming not worth it to go here any longer. read more

if I could give zero or negative score, I will. Just wasting entire one hour for getting nothing from the store since all mess happened there. After I paid, I realized one of the T-shirts supposed to be discounted as 50% off only got 30% off, so I lined up again to inquire about it. A lady with glasses asked me where I got the T-shirt, and she asked me to walk her there and she explained to me that it might be misplaced in 50% shelves and it could be last size item. I said it's okay, and if it's true, and I could exchange to a same one without any stain. The lady couldn't find any, and then she told to store manager about that. Guess the store was okay to adjust it for me because it's obviously last one. When the lady was about to process that, she suddenly pointed out the price tag of the shirt which shows " The exclusive item not storewide promotion" and told me she couldn't do that since it indicated that. I was about to pick something else, but then I realized if it was exclusive from storewide promotion, it shouldn't be participated storewide promotion of "75-10,100-15 and 150-25" as well. I back to the lady and asked about it. The lady told me it's just not participating 50% as the shelve, but still be counted for the storewide promotion. I was like what you were talking about. I told her that it didn't make sense to me, and asked for return everything. She was careless, and asked me to line up AGAIN. It ended up with retuning everything and i requested to speak to the store manager. I suggested they to post something to indicate it, so it would be helpful for customers in the future. The manager kept telling me that he didn't make rule for that, but did I ask anything unreasonable? I visited multiple adidas stores, and I'm loyal customer for decades.It's the worst experience ever I have, and I think maybe adidas just don't need my business. read more

I visited this store on a recent Friday night and thank goodness that it was not crowded. I spent over thirty minutes shopping, placing several items back on the shelf, returning a few minutes later to pick up those same items etc.. So many choices that it was a hard decision on exactly what I wake to purchase. I ended up purchasing two wind breakers, a pair of tennis shoes, two t-shirts, socks, and three pair of workout shorts. Total price $189.00 after a 40%, store-wide discount. Customer service was outstanding!! Store was fully stocked, organized and clean. Music playing on the overhead speakers was upbeat and good. Overall, a great shopping experience read more

adidas Outlet Store Orange - Happy with my purchase - Sports Wear Near Me - Orange, California

Often times the shoes in this store are not correctly marked. The store employees will not honor their own marked prices. It's harassing and illegal not to. read more

I came out to the Outlet yesterday to check out some workout gear and shoes i need for my running. They had sales and discounts on many items. I wear Nikeys as my running shoes, my girl like Adidas. So i got us both some workout gear and all. Prices will go up on them in the Spring and the Summer. Nice people that are working here. I had a good experience. read more

I took my wife shopping here when we were at the Outlet at Orange. When we walked in, we saw that the checkout line was pretty busy but it's because most item at the store was about 50% off. My wife went to try on some sweats pants and jacket which she totally loved. They have dressing room in the back where the shoes are and an employee has to open the door for you. We had a great time inside the store while shopping and the staff were really friendly. You might not find your size at the store but you can always try looking on their website if necessary. My wife got 2 items and we had to wait around like 15 minutes to reach the checkout area to pay. They should have a separate check out for people with items less than 3 to maybe provide faster service to people who don't have a lot of stuff. read more

See all

The service provided by Leslie at the Adidas outlet store, at the Outlets at Orange was outstanding! I needed new court shoes for pickleball. Leslie took me to section where the shoes were located. The store had eight different styles of shoes to choose from. Leslie recommended three different styles for pickleball. In addition, I play golf as well as, pickleball. she recommended a pair of very comfortable golf shoes. Every customer appreciates great service. Leslie, thank you for your excellent customer service. I'm a very happy customer! read more

The cashiers Valerie and another girl there are very rude. I work customer service and I wouldn't treat my customers like that. Worst part is that I wasn't being rude to them at all and I was simply just asking questions about the prices as they mislead you a lot. Instead I was met with attitude by two female cashiers. read more

The store manager (a woman) was rude and dismissive. I didn't feel respected as a customer at all. I left the store feeling upset because of how the female manager spoke to me. No customer deserves to be treated that way. read more

havent been to the block in a minute this place is packed. generally now an ethnic crowd. they had multiple sales $19 sweatshirts and $39 shoes! their signs were kinda confusing as they also gave out discount cards. i wanted comfortable tennis shoes and these have orthopedic insoles. with my discount i got em for $35! u cant even get nikes that cheap. ill def be back read more

My latest experience has earned one star. And I am an adidas fan. But, they have to figure out their customer service when it comes to their cashier situation. We were 20 people in line and they only had one cashier - I kid you not. When they finally added another, they were doing customer service for someone that took forever. Meanwhile, there were three adidas employees on the sales floor just chatting to each other. Sheesh. Glad I wasn't in a hurry. read more

The sales were quite impressive. The store is a lot smaller than the Nike shop across the way which I was just in before stepping foot inside here. But I found better bargains here. I'm not committed to one brand or the other, I'm a bargain luver. This Adidas Outlet Store is in the Orange Outlet in Orange, California. They had clothes, shoes, backpacks, duffels, accessories, stainless steel water bottles, etc. items were organized and tidy for a packed store full of customers. I was eyeing the backpacks and duffels, they were marked down and then an additional 40%off. Score. A full size backpack for under $14 with tax! They had staff on the floor to assist folks. Great customer service. read more

My favorite store to get my son his footwear but mainly because the staff is always courteous, polite and always making sure you have been helped. Bryan was on floor helper. Short girl problems, I couldn't reach a pair of tennis shoes at the top and he was very helpful getting them for me. I actually walked out of the store with 4 pairs of shoes. 2 for my son, 1 fir my dad and obviously a pair for myself. read more

They occasionally have store sales (such as 50% off selected items) so you have to stop by (or call ahead). The outlet store has good selections that no one would know isn't the "newest arrival" because everything thing has the Adidas design you're looking to buy. There're some clearance racks, but there's a reason why they're there (i.e. size, damage, style, etc). Wife was able to find good deals on workout shorts for $8 each so you just have to spend the time to look. read more

A+ customer service by Gile he helped me find everything I wanted and searched the stock room for my exact sizes. The cashier was also great and the prices were good as well on workout gear. read more

I love going here! My wife and I go here often since I get a 20% off military discount on top of the already discounted items, so the prices to me are unbeatable elsewhere. The selection of clothing is good. I wish it was better. The service is deceit, but at time they are not really helpful. I guess it's because they're tired. read more

Solid value and most products were more than half off... many of which would have been full price at the adidas store in Santa Monica. Definitely worth the drive over read more

The kindest and most respectful customer service I have ever experienced. I have worked in retail for many years and the employees at this store truly go above and beyond any store I have worked or shopped at, treating every customer as if s/he is the employee's #1 priority. Kudos to management for creating such a warm shopping experience. Employees went out of their way to answer my questions and find specific sizes for several items. I can't wait to shop here again soon. Thank you!! read more

I am writing this review because I am so disappointed with this store. We have been here many times and never have had any issue. Today we got there at 7:50 PM and to our surprise they stop letting people in at 7:45 PM, that is what the employee at the front door not letting people in told us. I wish they had that posted somewhere because we would not have rushed to make there before 8PM. read more

Showed up at 8:30 and the doors were locked. This is after talking to someone at store who told me they closed at 9.

Location team members are out of sync with customer service. I visit Adidas often this location is always crowded and beyond the greeter team members aren't eager to be of assistance. In my most recent visit the cash register didn't have their barcode scanning device working properly so I wasn't able to use my Adidas app to earn points via my creator pass per usual. I was able to provide my email, however that makes the transaction longer and lines longer. Or the last six months of the visited I've seen long lines and employees conversating with each other more than store associates looking to assist customers browsing. But they are sure to let you know that the dressing rooms are closed If you're looking for an outlet for Adidas I prefer to offer you the online option. This location won't allow customers in 15 minutes before they close and it's not due to capacity, but it's due to the need to clean the store within the hour of closing time. I learned this last week when I attempted to grab some Adidas slides at 6:50p and I was stopped by the store supervisor at the door. It's not posted anywhere on the website and this is the only store that I've ran into this issue when there isn't a max capacity issue. I've visited Cabazon, Citadel, and Camarillo during the pandemic and never heard of such policy. read more

Came in today on a Saturday night to browse around. After seeing some of the deals they had going on in store we decided to take a look at some shoes. We were helped out today by three different employees that were all exceptionally amazing. I would like to thank Jackie, Melvin, and Raya for the great customer service over at the shoe department. They all work so diligently and were very attentive when helping out a customer. It's definitely a plus for the store to have employees like them. it makes me want to come back to this store location as a customer and look for them next time I come to the store. read more

I had the best experience here! Everyone was so nice, I found what I was looking for, and more, the discounts are awesome, and I was able to return my online purchase :) definitely coming back!!! 3 stripes vibes read more

As other have mentioned, the store policy, management, a customer service are horrible. Stay away from this location, better yet, buy Under Armor instead of Adidas. I drove up here today from Lake Forest, as the Spectrum store said that they might have visors. My daughter bought me an Adidas hat for Christmas, but I only wear visors. Not only did I need to wait in line for 15 minutes (12:30 on a Tuesday ~maybe 8 people in this large store), but the supervisor was managing the door, and he clearly saw that I had a return. I couldn't find a visor, so I grabbed a beanie, as I don't want to make this unnecessary trip again. I looked at all of the hats, I saw that my hat was $24. I went to the register and they were talking about a purchase order and whatnot. This was a Christmas gift, I can't be the only person who needs to return a gift. The young supervisor (guy who was managing the door) came over and said, we can only give you the lowest price (possibly on record ever....). I told him that I don't want money, just exchange it for an item, and I saw that the price was $24. He offered me $4.99, no exchange, basically take it or leave it, even though my exact hat was in stock and on the shelf. I'm assuming that Adidas is basically hiring babysitters, as these people have zero customer service skills. More to the point, it seems like no one cares, maybe it's a product of 2020? Who knows, but I'll blame real management for having horrible policies and horrible hires. As a consumer I don't need your products, especially when you don't care, and have a horrible shopping experience. It's funny how even a shopping experience at Walmart is better than this clown show. read more

The staff here is beyond amazing. Pablo helped me and wow wow wow! When you go here you have to go and give him a cool elbow high five. He was extremely helpful and just over all he gave great information. I checked out with Kiani and she was lightening fire and knowledgeable. She checked us out with ease and professionalism. They also take all the necessary Covid-19 precautions. I felt safe and secure in the store. They only allow 42 people in the store and that includes staff. The line flowed and wasn't a long wait time. So go and shop and have fun! read more

Their selection is descent. Their prices are a little misleading. Signs with fine print everywhere so you never know what's really on sale until you check out. The reason for this review. They are very pushy for you to take their surveys at the counter. My guess is the cashiers get a bonus or something for getting them. We said no thanks and the girl kept pushing. It was hard to politely decline. Listen we're spending a ton of money at your place, we don't owe you a freakin survey! The whole event led to us walking out of there in an unpleasant mood. Totally unnecessary. read more

adidas Outlet Store Orange - Inside store - Sports Wear Near Me - Orange, California

See all

I'm not one to write a review unless it's super great service or super horrible service. Cashier 00655220 was rude as hell. I asked if the shoes were 50% off as well as the apparel (because another employee mentioned it was), she said no. I told her, "oh one of your employees told me it was you might wanna let her know it's not". Cashier 006552200 then asks me what she was wearing how did she look like ...I DONT EFFIN KNOW. She kept telling me the shoes were new they would never go on sale. She finished ringing me out and said NOTHING TO ME. No "thank you", no "have a great day", nothing! She should've AT LEAST lied to me, "I'm sorry I will go ahead and speak to the employees", because I could've easily given her a hard time and pushed for a price change all BECAUSE YOUR EMPLOYEE GAVE ME FALSE INFORMATION! Note to managers: RETRAIN ALL YOUR EMPLOYEES IN CUSTOMER SERVICE SKILLS! I worked in two different shoe stores in the past so customer service was always priority! read more

My experience shopping here was enhanced by the bumpin' hip hop music echoing in the background. I felt as if I was in an Adidas commercial. The organization of the clothing sections was much easier to navigate and spot than those at the Nike Factory at the Orange outlets. The staff was very hospitable and asked us whether we needed help finding something. I was more interested in the soccer clothes. There was team and World Cup 2018 gear (variety is not that diverse but still there). Overall, the layout is intuitive, and the clothes were more affordable than those at regular Adidas retail stores. read more

adidas Outlet Store Orange - Sports Wear Near Me - Orange, California

I was excited that this Adidas is back open after it's been closed due to covid, today basically the whole store was 40% off which is pretty good; however all the Merchandise is last season or maybe even the season before that. There is a Nordstrom's rack also located in this outlet I went there before Adidas open and they were having 40% off of everything I purchased some Adidas tops more current than the ones located at this Adidas store for eight dollars or less with the 40% off, a lot cheaper. I purchased 3 items today, a kids pull over jacket, a workout pants and basic logo top.... rounding off to about $80 after-tax. My number one reason for coming here was to look for some new tennis shoes which they had no good selections; I did purchase three pair of tennis shoes from Nordstrom's rack which I'm happy they had lots of options; I love my Adidas purchases but this store does not have too many options. read more

adidas Outlet Store Orange - Sports Wear Near Me - Orange, California

This location is pretty cool. They have a decent variety of shoes to choose from. They had a sale going on so I ended up buying 2 pairs of shoes when I only intended on getting one, so that was nice. However, don't expect to get any help if you're a female. My husband was asked several times if he needed help but I wasn't. In fact, several employees saw me walking around and didn't bother asking. They just walked on by and continued talking to each other instead of their customers. And I get it, I could've asked for help. I completely understand that. But typically the employees come up to you and ask. I shouldn't have to flag somebody down. I even made a comment about it to the cashier but he also didn't seem to care. So 5 stars for the shoes because I'm very happy with them..but 0 stars for the shoddy customer service! read more

Tried returning a couple of gift items received from Xmas, so I obviously don't have a receipt, but was told w/o one I could only get 1/2 back per the "managers policy". WTF is that?!?!? No where on Adidas's website does it reference a "managers policy" or any other policy even remotely close, maybe a call to the BBB will help? There's much better products and deals at the nearby Nike outlet and a much easier and clearer return policy too, so I wouldn't waste your time here read more