Love this store! Located upstairs in the mall. This store is perfect for my teenage son. It has a lot of edgy/cool clothing. They have the Ed Hardy brand there too which was awesome (total throwback for me). Make sure to sign up on their app so you can earn points with every purchase. They have a great variety of basic tees as well in a lot of different colors. We will definitely be back soon! One of our new favorite stores. Staff was very friendly and helpful as well. read more

I was greeted immediately by one of the workers. She was very kind. She helped me with finding what I was looking for. Also let me know about the sale that was going on. I ended up getting a great deal on what I needed. read more

Workers here are awesome and they always give lots of discounts. I recommend getting Empyres if you go here they are super awesome and comfortable. (Pls restock in empyre corduroy in size 26 you are always sold out of them) read more

Amazing workers and a sick manager. They were all very kind and helpful; they went above and beyond.

I had a really disappointing experience at zumiez . I stopped in just to look while waiting for my flower bouquet order, and instead of a friendly, welcoming environment, I was met with uncomfortable and invasive questions from a young girl--things like "What's your favorite color?" and "What jewelry do you like?" It felt intrusive and unnecessary. To make matters worse, another male employee then asked me some highly inappropriate questions about my sex life and favorite sex movies, which made me feel extremely harassed and unsafe. Honestly, I felt completely unappreciated and disrespected. No one deserves to be made to feel uncomfortable or harassed in a public space, especially when you're just stopping in briefly. This experience showed a lack of professionalism and empathy, and it really spoiled my day. I wouldn't recommend this place to anyone looking for a safe and respectful environment. I understand the employees were young and so am I but I felt harassed by the employees here. Please retrain or re hire I seriously considered making a police report. read more

All Zumies locations have great staff, and this location is no exception. They make shopping here fun! There's a great selection of favorites like Stussy, Obey, Thrasher, Diamond, and Cookies. Zumies has been one of my favorite stores for years! read more

Zumiez - Storefront - Sporting Goods Near Me - Santa Ana, California

See all

Katrina was hella dope super informative and a hell of a sales women. Very knowledgeable on store products...that's a plus. Ps. Henry is Hella cool and has the potential to be really good in sales. read more

Zumiez - New balance Chain from "Gold God's" - Sporting Goods Near Me - Santa Ana, California

Asher was so helpful! He really took the time to help me find the perfect spooky shirt for my boyfriend. He is so patient and showed me a few great options He deserves recognition for such great guest service! read more

Thank you to the guy who helped me picked out my boyfriend's birthday present! He ended up loving the shirts I got him!

The level of customer service in this store is impressive. As a mom to a 14 yr old boy I don't always know what's "cool" and the staff herealways help me find something my on will love. They never make me feel dumb for asking a million questions. read more

I went today and was helped by Hailey. She was amazing and so sweet. The store was busy and she went back and forth helping several other people. But she still made you feel like you were her top priority. I have to say her customer service and friendliness is worth more than the 5 stars. read more

Drew and haylie in mainplace mall on saturday 2/24 were awesome! Super helpful and nice. I needed a shoe shipped and they were super accommodating. I wish them the best and every promotion that comes their way . read more

How are they gonna yell at two minors to get out of a changing room while they are still changing?? It would be understandable if they had made it clear that only 1 person is allowed per changing room but the fact they let. Couple be in there before these two girls who were just trying to try on clothes is insane. And then yelled at them to get out while they were trying to put their clothes back on. Unacceptable read more

Great service, super kind employee's. Was originally gonna buy just a shirt and pants but eventually they told me if I bought one shirt the second one is 50% so I got 2 shirts and one pants, which were great because I love all their clothes! And then the employee tells me their 2 pants 2 shirt discount which made it to I got to grab another pair of pants which actually made my total 10$ cheaper talk about great service reminding me of all this, overall great value and the employee's talked and made me feel like I was their best friend can't wait to come back! read more

So me my husband went in and we have no idea whatsoever on what exactly we want it to get our son for Christmas and Peter help this out it was really really knowledgeable. About what he was doing and what we were looking for. It was really reassuring that he helped us out on deciding what we were going to get. I will keep on returning to the store looking for Peter in the future... He was friendly just a really good kid. read more

See all

Zero service. Shop is a shambles. Staff is more concerned with selfies and socializing with each other and their friends, and telling you "I'll let you know when I get to you." Attitude. Dirty. Garbage laying about. Messed up folding/clothing. Just got helped after 10 minutes of waiting. Got a response they have my size, girl literally stoped again to socialize. They need adult supervision. I could say more but are they really going to change their culture? read more

Terrible customer service, they had the audacity to accuse me of stealing. They didn't even apologize. I had to empty out my pockets lift up my shirt in front of everyone. They did this for no reason, this place is absolutely racist. Please don't go unless you want your mall experience and day ruined. Literally embarrassed me in front of everyone... they found nothing, and to make things better they didn't even apologize. Don't go here. read more

The employees here are all so helpful! They make you feel welcome and it's not just one employee but almost all of them help you out and go above and beyond for their customers! Love the vibe there! read more

These people forgot to take off the security tag and I'm leaving to go to Hawaii tomorrow. You have one job, cmon. read more

Zumiez - Sporting Goods Near Me - Santa Ana, California

Awesome customer service, give a shout out to Ethan for the much help with sizes and ordering! This dude needs a raise. THANKS bro!

I produced an event this past weekend that required 8 pizza rafts. The only rafts I could find that were available were located at several Zumiez locations. After coordinating with the other Zumiez location, Outlets of Orange, they told me that they would have all 8 rafts sent to their store so that they would all be in one place for us to pick up. Since we were sending out a runner to purchase all of these they would be using our business card that doesn't have their name indicated on it. After being on the phone with the Zumiez at the Outlets it seemed that it was nearly impossible to make this transaction happen. Luckily, I called the Main Place Zumiez and the worker (idk if he was a manager) Dante was more than helpful! I ended up calling him with the Outlets location on the same line so that Dante could explain exactly what needed to be done to make this transaction happen. He was incredibly helpful from the beginning to the end of the call. MANY THANKS!!!!! The pizza rafts made the event!! :) read more

Highly Expensive! Just bought two pair of pants for my son bogo and a windbreaker. $140. Staff is very pleasant and helpful, but geez!!!! $44 $22 $74 for a windbreaker???? Seriously ripping the kids off!! Bought several boards and other clothes here over the years. Last time guys. You've lost my business forever. Bye!!! read more

I just went in today and the people were super funny and nice ! The guy with the long blonde hair was super cute and if he or anyone who knows him sees this let him know he can hit me up lmao ,my insta is maddy__camp read more

So I havnt skated in like 5 yrs. Yesterday I went into Zumies at the main place mall looking to get a complete board. I've been out the game for a while but "Cooper" made sure I got what I NEEDED and not what I WANTED. He put the whole board together even comparing his board to mine. You don't get service like that everywhere and me being a server I'm thr food industry I value good customer service. Kudos to the Zumies team for displaying exceptional customer service. Even the store manager was putting me on game about the sales amd discounts out on the floor trying to get me to save! Who doesn't like saving money!!! I'll definitely be back for another board. read more

I went shopping for a Christmas present for my brother. I was greeted as soon as we walked in. However my husband went on to place some items we had previously purchased in my bag. The same girl that greeted us approached me and aggressively asked if she could help me I started to ask what I was looking for and she interrupted and asked what my husband had just put in my purse. She asked me to open my purse to see what my husband had put in there. Keep in mind the store was full of Christmas shoppers. I went on to tell her it was a previous purchase from another store as I opened my bag to show her. I have never felt so humiliated, I get its Christmas season and there are a lot of Shoplifting going on but couldn't she have taken me to the back or a secluded area to ask me? I will never again be returning to that store. read more

I had a great experience yesterday I was looking for some vans for my brother and I got a great experience at this store friendly employees mostly Kristine one of the managers help us out and show us great deal on her store thank you and I highly recommend this location read more

Bought 2 hacky sacks here. Not a huge variety and they're kinda small but customer service was excellent! Would definitely come back for more hacking fun! read more

The employee was very nice and welcoming when I came into the store. I also had some jeans on hold and they kept them there for me till I got there. I did not show up until about 1 hr and 30 min when I called. So I was happy to see that they kept them there for me. And when I decided not to get the jeans, I asked if they can help me find another store that might have the size I need, the employee was happy to help me. I would be happy to go back again. Good tip, if you are looking for volcom jeans in a size 36, they are hard time come by and from what I have found. The only male that have them in at times are, spectrum, the block and Santa Ana mall have. So for sure call a head. Lastly the employee went out of their way to check what they had in stock when I called in, and sound happy to help me. read more

I called the store to check if they had a certain size in a shoes that the Westminster store told me they had. I called in the early afternoon and their phone was busy for hours. I finally got through and I explained the shoe and size I needed and I was told by the associate to hang on while he went and checked. 20 minutes later, I'm still on hold. Are you f-ing kidding me? Awesome customer service right there. How long can it take to see if you have a size 5 in Janoski's! Then I call back about 10 minutes later, phone is busy. Oh, could that have still been me on hold? An hour later and phone is still busy. I think this store needs a class on customer service cause I'm taking my business elsewhere. Unbelievable! read more

I have a 7 year old son who is just getting into skating, and we went to purchase his first brand new board. We were greeted right when we walked in and the young man asked what he could help with. I explained what we were doing, he than walked me over to the new decks and brought another guy over to better assist. He recommended the right size for my son and helped him pick out a great board for him. I never felt pressured with prices, he than took my son over to have the board grip taped. My son is very curious and asks a lot of questions, and this guy was soo amazing with him. He had the patience to answer all of my sons questions and had my son intrigued for the 10 min or so it took him to finish. As we were checking out, I saw a sign for a discount and asked if that applied to me, he than said Yea it does. Than another guy came over and said "well technically she has to buy this too, but go ahead and give it her" So that saved me like $23.00 (which is always great)... Needless to say, at the skate park the next day my sons new board was a hit and he LOVED it. Thank you all for helping a clueless mom make her sons hobbies simple . I will definitely be going back for all of this supplies read more

I came in today (Thursday July 12) at around 8 pm. The two guys staffing the place were cool and really helped us out, but the girl (sorry, I didn't catch her name) caught us off guard. We were trying to figure out what to get for the buy one get one 50% off deal and she came up to us asking "what are you guys doing back here?" I assume she was thinking we were trying to steal something. My friend said that he was trying to find something cheap and she straight out said "oh you're not going to find anything like that here." She did say all this with a smile, but she's gotta lay off the pressure a bit with treating us like we're children trying to shoplift or some crap. I was planning on telling one of the other employees, but I didn't really think about it until I left the place. We still bought a couple of things, but man did she kill the mood. 5 stars for the rest of the place and staff though. read more