Darrah Wayne Auto body is the best.The work they did on my car was…read moreexceptional.When I went to pick it up it looked like a new car .Besides doing the work on it they detailed it inside and out .I have had work done there before and had the same service.Thank you so much.

Had a issue, vehicle struck my mirror, while parked, person who struck my mirror, went with me to…read moredarrahs, Nicole, handled the details, and ordered a replacement mirror, when it arrived, worked my vehicle into their busy schedule, vehicle like new again, thank you so much, best body repair shop in this area.

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.

I scheduled a diagnostic when I had several known issues going on with my car and an emissions code…read morethat had all the other local tri-lakes mechanics scratching their heads. 3 dealerships either gave me $5000+ diagnostic, tried talking me into replacing the engine, or buying a new vehicle (Plattsbugh dealership even scheduled me to do an o2 sensor repair then turned me away after seeing how buried the sensor was and I left in a fury). Main Line Auto gave me a quote of $1200 to do all the undercarriage work AND the hard to reach sensor and guaranteed me they'd get the check engine light off. Although I did end up trading my car in for a newer vehicle a year later, I'm grateful to Main Line for being one honest business out there. Not ripping people off and having the integrity to stand behind one's work is rare these days.

Very happy with Chris and his work! A man of integrity and honesty, Chris works on all my cars…read morefrom my Mercedes to my Rover.

Counters Garage is a great, trustworthy family-run shop and they helped me in a time of need. I am…read morea Manhattan guy, upstate visiting the Tupper Lake area on-vacation for the week with family...... driving a vintage V-12 Jaguar (of all things.) Smoke billowing from under the hood and heat sensors spiking. YIKES!! Marc Counter (Owner) took me as a drive-in, (and trust me, vintage Jags arent their usual car.) He was friendly, professional and just a regular local guy, who wants to get you back on the road. (He even invited me to have some chicken wings! lol) He was highly recommended by a few locals, and within a few hours, he had the parts delivered on-site and a decent price, he replaced some radiator tubes, flushed/replaced all the coolant and I was on my way again. Hopefully wont need them again.... but if i do.. i know where im going.

These guys are the best! Came in without an appointment for a tire patch due to a nail causing a…read moreleak. They patched it up right away and were super friendly and great to deal with! Moved here full time last year and will be coming back for all of my future car needs!

I'm extremely disappointed. They replaced a part for my window twice under the assumption it was…read morebreaking due to the cold, but apparently never did a full thorough check to see if something else could be causing it, which I would have expected the first time. When I called to ask for my money back to take it elsewhere I had to yell to get more than 3 words out because He would not stop railroading over the top of me. And I never yell, I have terrible anxiety and confrontation is extremely difficult. I asked for the respect to at least be heard and not talked over the top of and the answer I got was, "Well it doesn't matter what you say because you're not getting your money back." It's immensely disrespectful and rude. It is still not fixed and I'm told the only option I have to to take it back for a third time so they can look at it, but my expectations are now incredibly low-I imagine I'll end up having to pay someone else to fix it. And the money and time I've spent getting the car there and paying to have it fixed at Heath's will just have been a waste.

What an amazing organization! After driving barely 30 miles on new tires we lost a lug nut and…read morefaced finding lodging, a renal car and a delayed trip. Mallory referred us to a tow company and worked with us to get the problem fixed in less than an hour. We are beyond grateful.

Well regarded auto repair shop in business more than 60 years in Lake Placid. Family run and owned…read more They own their own tow truck. Very grateful to Jay and all of of Central Garage for coming out in the rain on Father's Day weekend when the Horse Show was also in town to tow my Subaru. They went to a lot of trouble getting the right replacement part and performed an expert repair at a fair price. Thank you so much. Highly recommend.

Fair and competent local repair shop. Highly recommend!…read more..........................................

Blake was a Sunday hero, able to assist in the bitter cold and helping us out with a very long…read moredistance haul emergency. Great communication, solidly fair pricing, and delivered services exactly as agreed! Highly recommended and endorsed!

Excellent service and very reasonable. Was at location shortly after being called was very…read moreprofessional. Would definitely recommend them to anyone. Definitely a 10+ out of a 10. Thank you for your service True North Towing.