Juju is the one!! If you've been looking for a wax, brow, lash specialist -- stop looking and GO…read moresee her! I recently saw her for a brow lamination and lash lift and tint. Wow. I'm often nervous for new services/providers but I could have fallen asleep I was so relaxed, she makes you feel so comfortable. Juju is extremely knowledgeable and explains the process very well. And my brows? Bombshell. My lashes? Bangin. 10/10 service, impeccable vibes, and I will absolutely be back. If you're reading reviews looking for your sign to book her, this is it!

I love having my lashes lifted and my brows waxed here! It always feels so good to look in the…read moremirror and feel so good about myself! Ultimate self care with JuJu

I love my lashes! I don't know how I am the 1st to review Jessica! She's been in the lash business…read morefor well over 6 years (the length of time I am unsure but I know she has done exclusively lashes for 6 years and prior to that she did lashes and other services). She's located upstairs in a converted house that specializes in beauty/spa services. I found her through Groupon. I've only ever gotten lash extensions once for my wedding back in August. At the time, I had no idea what lashes were supposed to feel like. I had nothing to compare it to and therefore thought my first experience was nice. However, after going to Jessica, I realize that my first lash experience at the other salon was immensely subpar. With Jessica, I do not feel my lash extensions one bit. I feel 100% naked and natural. It doesn't hit my eyelid area and it is so natural looking. With the other place, I could feel that I was wearing eyelash extensions and you could visually see it. With Jessica's, the false extensions blend seamlessly with my natural ones and you cannot tell one from the other. With the previous service I got, there were 3 lashes clumped into one piece and the density of the lash were thicker and different looking than my natural ones so you could see the sparse areas where my natural lashes were and the clumped areas where the falsies were. In pictures, it looked fine but up close you could see the difference. With Jessica's, it is so extremely natural and comfortable. It gives me the boost I want without looking like I tried too much or overdid it with makeup. I didn't want to show up to work one day and have people look at me like "whoa! lashes." Jessica didn't need much explanation to understand what I was going for. She worked very professionally and the process took 1.5 hours. She asked me if I wanted the look of eyelashes with mascara (natural looking) and I said yes. I got exactly that! She chose the shortest false lashes she had, which were a little longer than my own. I absolutely love these lashes and want to keep them forever.

First class service with a first product. Love this place! Wasn't sure what to expect, but Lili…read moremade the entire process super easy. I can't wait to go again!

From the owner: Holistic skincare, hair removal, skin tightening; lash extensions, lash lift, microneedling, lipo…read morecavitation, LED light therapy, back facials & more

The Lash Factory has been my go-to spot for brows for many years! The artists all do an outstanding…read morejob, and they are very friendly! It makes appointments more fun and personalized. The shaping they do is excellent and I always appreciate their thoughtful recommendations.

I'm obsessed with their Lash Lift service!! I've gotten quite a few lash lifts over the years from…read moresalons, but none compare to The Lash Factory's. My whole experience was amazing staff to finish. I booked with the owner Kristen & she is fantastic. So accommodating and helpful, she will explain everything to you so that you feel comfortable. After the Lash Lift service was complete I received a special after care package containing Lash Care Serum & Lash Brushes with some info. I also received a loyalty card & they do birthday discounts! After the service was done a few weeks later I was even contacted by The Lash Factory to see how my Lash Lift was! I love this detail because it shows that they care and want to make sure you were satisfied with your experience even after they already got paid for the service. Those little details are what separates this business from other Lash businesses I have gone to in the past. They really go above and beyond - and show that they truly care. Highly recommend if you enjoy being pampered and love to be treated with a 5-Star customer service experience.

My tweenager loves coming here, ladies here do a great job, they're very welcoming and talented…read morePlace is clean and comfortable Great selection of products Knowledgeable staff provides good information and advice Definitely bringing my tweenager back when she needs to be pampered

I have now had (3) waxing sessions there for (2) differences services with (2) different…read moreestheticians. I had a good experience each time. Chelsea did a great job waxing my eyebrows. The shaping was better than other places I have tried and she actually measured my brows/face to keep the ratios right. Wax was a little too hot on one strip during bikini wax but irritation was gone after a day. FYI be prepared to take your shoes off. I didn't know my first time when I went so I wore flip flops. I just don't like my bare feet on the wood floors so now I remember to wear socks.

I had my eyebrows done ombré and needed a touch up after which most people I talked to said it is…read moreusually included. However when I asked I was told it would be an additional $50. Unbelievable. Today my son asked me if I drew my eyebrows and said I did a bad job adding they were "patchy." My eyebrows look terrible!

Always friendly and helpful.And they do a nice job with my eyelashes…read more I might go and have my eyebrows done.

I was referred to come to Brooks and Harlow by a friend and was told to see Lauren as she is…read moreexcellent! Lauren was excellent in deed! Throughout the service, Lauren made me feel welcomed and made sure I was comfortable too. It was also nice when Emily (the owner) welcomed me and thanked me for visiting the salon too. I was blown away on how nice everyone was while I was there because nowadays that is hard to find. Lauren was so much fun to talk to while she was coloring my hair and I didn't feel like I was out of place at all which eased the nervousness when seeing a new stylist. Lauren did an amazing job with the color...I LOVE IT! Next time I visit the area, I know where to go!

A professional, welcoming salon! I met with Emily and she listened and explained the process with…read morethe end results. She gave me a wonderful cut and style and I'm totally satisfied! Thank you Emily and I look forward to my next visit!