Luis is amazing he did a great job with my layers no one else was able to do pure perfectionread more

I had a very upsetting experience at this salon as a first-time client. I booked an appointment to…read moreget my roots done and was genuinely looking forward to having a little time to myself as a busy mom of two. When I arrived, I had my two-year-old with me in a stroller. She was calm, quiet, and watching a movie completely unbothering anyone. The salon itself was nearly empty, with only one other client present. Instead of being welcomed, I was immediately met with a very cold and judgmental attitude from the front desk. I was looked up and down, along with my stroller, and told in a very rude and inflexible manner that children were not allowed and that I would either need to leave or reschedule. As a mother, it is not always easy to find time for self-care, and I made the effort to come in for this appointment. The lack of empathy or basic courtesy was honestly shocking. There was zero attempt to accommodate, problem-solve, or even speak kindly. To make matters worse, I was charged $75 (50% of the service) simply for having to leave despite the fact that the situation could have been handled with basic human decency and flexibility. I do want to note that Desi, the hairstylist, did try to be kind while witnessing the way I was being treated, and I appreciate that. I understand this situation was not her fault. However, the overall customer service and experience are a direct reflection of the business she represents. This was the first time I've ever experienced something like this at a salon. I left feeling embarrassed, dismissed, and frankly, discriminated against for being a mother. I will not be returning, and I would not recommend this salon especially to other moms. There are plenty of places that treat clients with respect, kindness, and understanding. This was not one of them.

I have been looking for a salon that could do a proper pixie cut since I moved here in May, Reid…read moredid an awesome job on my cut! I will be back

This salon is located in downtown Tampa on the 6th floor of an office building. It is a bit hard to…read morelocate, but the building is very nice once you find it and they have a coffee shop (Buddy Brew) inside! The salon itself is small and private with only two hair stylists. The stylists each only take one client at a time so you are always receiving undivided attention. Reid did an amazing job with my keratin treatment! He is very detail-oriented and super friendly. My mom went to Annette and had a great experience as well. I highly recommend either stylist!

Love Salon Norrell! Lauralee is awesome! It's hard to get someone to do what my hair needs and she…read moredid it perfectly! So pleased with my experience!

Alyssa was fantastic! She did Such a great job on my hair! Thank you. I will be going back for sure.read more

Stephen is a genius hair dresser! I always listen to…read moreStephen's recommendations on cut, color and styling. I leave the salon to a day full of compliments. Stephen is the best! Thank you Stephen!

First of all - I was long overdue for a haircut and needed one desperately, so I walked in to the…read moreclosest place! The stylists were so kind and helped me immediatly to find someone who could take me ON THE SAME DAY!! I ended up having Danis cut and style my hair and I just want to say AMAZING JOB!! I've never had a haircut that looked so good for days and days after too. It was so clean, fresh, and all products used smelled amazing. It was storming that night and they gave me a shower cap - they made me feel so special for staying late. I would HIGHLY recommend this place to anyone.

I love Tribeca-all the locations. Wherever Bucci is-that's where my appointment will be. She just…read moregets the vision. She doesn't force me to socialize with her like a dentist with their hands in your mouth-she makes me comfortable with the process and I trust her process. I'd get my hair cut more often-however the look requires growth. I did recently ask Bucci to bleach some parts of it and I am THRILLED with how it looks as it grows out. Trust in Bucci and be beautiful.

I was excited to try this salon. I made an appointment last week. Earliest was today at 1. I live…read morein South Tampa but the hairdresser I wanted was in Seminole Heights. They told me if I did not cancel the day before I would be charged so I needed to hold appointment with my credit card. I got there 15 minutes early and the sign on the door said they were closed. There was a number to call. . When I called that number I was told all the appointments were moved to South Tampa location. Would not have been a problem if they had texted but they did not! I feel like receptionist was trying to gaslight me! She insisted they texted me. They did not! At $4.50 a gallon that was a waste of time and money! They can charge for no shows but screw the customers!Too many choices to put up with their lack of consideration!.

Best hair cut I have ever had. Mariette is the only barber my wife will let me go to.read more

Kecia is the owner and does a great job. She really listens to your concerns and what you want…read more Takes the time to understand your hair type and how you normally wear it. Makes suggestions and explains why in detail. Loved the outcome. Will be a returning customer for sure! Thank you!!

Tiffany very kindly accepted my last minute request for a same day appointment for a cut/styling…read more She was also incredibly patient with me when I decided a little ways into our appointment that I wanted a BIG change in my hair. I trusted Tiffany with this drastic change in my hair, going from length that was just past my shoulders, to a jaw length bob with bangs! I had an event later that evening as well, and she rocked out such a cute beachy wave on my new cut - thank you SOOOO much Tiffany! Looking forward to our next appointment And thank you for taking the health of your clients (and self) seriously during this time! I appreciated seeing the measures you executed throughout our appointment to keep the salon sanitized. The salon, also, was so luxurious! And I was able to score free parking in the upstairs garage - so convenient!

The whole experience was a mess from the moment I stepped in the door this past weekend…read more I'd heard of Emiliani from a friend who lived in the area, and honestly, I wasn't expecting anything special--just needed a quick wash and blowout before dinner with my boyfriend. Simple enough, right? But from the get-go, I could feel the tension in the air. It was busier than I thought, and when I sat in Pierce's chair, I could already tell he was a little... off. Maybe he was stressed, maybe he had too much on his plate, but he definitely wasn't making me feel at ease. Which is no excuse for how this experience went. First, he started washing my hair, but honestly, it felt like he was rushing through it. I could tell it wasn't really getting the attention it needed. It didn't even feel like a proper wash, just a quick scrub and rinse. I don't know if it was a bad day for him or what, but when he finished, I just didn't feel clean. My hair still felt greasy, and I wasn't about to sit through a blowout with my hair feeling like that. So, I asked him to re-wash it. I figured, no big deal, right? Happens all the time. But instead of just taking it in stride, Pierce got defensive. He didn't take kindly to me pointing out the issue. He didn't even apologize. Just kind of huffed and said, "Fine," like it was a huge inconvenience. I didn't want to make a scene, but I was starting to feel uncomfortable. Like I was the problem. Then, as he finished rinsing my hair, another woman walked in, and I saw his mood shift again. He turned to me and said he was going to put me under the dryer to start on someone else. I was stunned. I asked, no, I want to get my hair blow-dried now, and that's when it really escalated. He just snapped at me, talking down to me like I was being unreasonable and like I was a child. It felt like he was mad that I wasn't just going along with whatever he was trying to do. I didn't want to sit there under the dryer, my hair still wet, knowing I wouldn't get the style I was hoping for, so I said, "No, I'm leaving." I started to take the cape off, feeling so frustrated and honestly embarrassed by how this was all going down. I didn't want to make a scene, but I was really starting to get upset. That's when Madrianne stepped in. She must've seen how irritated I was, and she stopped me as I was heading out the door. She was kind enough to say she'd finish my hair. I was so relieved, and honestly, so grateful that at least one person there wasn't making me feel like I was asking for too much. As I stood there, waiting for her to fix the mess, I could hear Pierce and his attitude in the background. His frustration was palpable, and it only made everything feel worse. At one point, I heard him talking to Madrianne, justifying why he had done what he did. The whole time, I couldn't stop thinking--Is this what the salon's like? Is he always like this? When I was finally done, I just wanted to get out of there. My boyfriend, who had been quietly waiting, was livid. He asked if Pierce was the owner or manager, and you could tell he was furious. As we were told he was the manager. He was ready to leave and never come back. And honestly, I was too. We left the salon, and I couldn't shake the feeling that the whole experience had been unprofessional. The way Pierce treated me was honestly just rude. I didn't feel respected, and I sure didn't feel like I was being taken care of. I kept thinking, If this is how they run things here, I won't be coming back. I felt bad for Madrianne--she was the only one who seemed to care about getting my hair done right. She was kind to me, and I appreciated that. I wish I was with her from the start, I feel like the entire experience would have been different. But everything else about that day? It was just bad energy. I left the salon feeling more stressed than when I walked in, and I'm still not sure I'll give them another chance.

Couldn't be more happy with how my hair turned out!!! Gabbie did a full highlights on me and she…read morecompletely knocked it out of the park with the color. Definitely will be back soon!! Thank you so much

Wally was AMAZING. My husband had his hair done with her and he called me right away to gush about…read morewhat an incredible experience it was. She was kind, talented and was so great at providing the education he needed for his hair. His hair has never looked better and he said this was by far the best experience he has ever had at a salon.

Thank you Mr. Rick for doing my hair it's always so fun! It came out so pretty, I'm so glad I came!…read more- EM Thank you Lingy for taking the time to discuss how to take care of these curls. You transformed a messy, frizzy mop of hair into soft, beautiful curls. I never thought I'd love my curls. Thank you! Friendly, easy to talk with, they go over what their plan is for your hair with you prior to cutting. They consistently check in as they are cutting to make sure you are comfortable.

Another amazing experience at this salon! Today I had a root touch up and blow out with Rick. They…read moreuse top quality products to keep my hair healthy. Consistent professional service and Rick makes it fun too . Thank you UBU!

Found this place on Instagram when I first moved to Tampa and was satisfied with the pictures and…read morereviews. I ended up asking for Nicki because I liked what she was doing with color and she ended up being the owner, which was cool! I love finding young business owners. She took her time and paid attention to detail. We had to do the color twice on my hair because the color wasn't holding the way it should and we found out it was because of the color product my last stylist used. She was super professional in giving me the color I wanted and offered for me to come back so that we could strip the product my last stylist used. With hair you never know how it's going to react but I know with my next visits we will get there. Excited to have found a new stylist and salon! I love how my hair came out - I like to consider it a happy accident. Will forsure be coming back! Would like to add - I saw some of the reviews that weren't that great and I have to say that is your responsibility as a consumer to let your stylist know if you are satisfied or not before leaving the salon. And harassing them isn't nice either...you have to work with people whether you like it or not if you want the best service.

I just have to say, Nicki T has transformed my hair yet again. Anytime I have new ideas for my hair…read more(different color, style, etc.), she ALWAYS knows what looks best on me. We went with the Hair Talk tape-in extensions, and I am blown away. You can't even tell they are installed. My hair looks amazing. I love going there, and I definitely recommended K Soho Salon to everyone!