Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Brian and his team produced Competitive pricing and a…read morebetter policy than what I had previously. Great customer service.

Brian from all access insurance got me a great rental property insurance for a property in vista…read more Because of the northern Cali fire last year, my old insurance premium had gone up 50% a year for two year straight! Brian was able to obtain a replacement insurance from safeco, with comparable coverages, and a lot less premium! Highly recommended!

Nick Kazerouni is hands-down the best insurance broker I've worked with. We're in a high fire-risk…read morezip code and kept running into dead ends trying to secure strong home + auto coverage. Nick didn't just shop quotes, he worked directly with underwriters to make the case that our home is materially lower risk based on our exact location and the property's characteristics. The result was an excellent policy when "no" was the only answer we were getting elsewhere. Beyond the outcome, Nick is great to work with. He consistently makes time to walk through options, explain tradeoffs, and help you make a decision you actually understand. If you want someone who will advocate for you and won't phone it in, I'd recommend Nick without hesitation.

I had home/auto/umbrella insurance with Farmers for more than thirty years[!]--without a homeowners…read moreclaim--but they cancelled the home policy in Q4/'2023...apparently when they realized the address was in SoCal...So we finally signed up with AAA...until they cancelled our home (still no claims) in January 2026. After a few weeks frustrating search on the internet, I talked to Nick Kazerouni, who clearly knows the market and options, and was willing to work hard to meet our requirements. He is careful, disciplined, responsive, and a nice guy. I think he will be especially valuable if you have some unusual requirements). I recommend him without reservation.

I had the pleasure of meeting Diana. Just when I had begun to lose my drive in finding affordable…read moreauto insurance, Diana took the time to get me back on track. She was helpful, patient and kind. Going above and beyond is rare these days, so finding someone like Diana who was willing to put the work in was priceless. Thank you Silver

This is so sad how this place sucks nowadays,the worst customer service they are not even the…read moredirect people from the actual insurance they are the middle people i called to make a change on my policy and the rude @ss Ambra or whatever her name is ,had the worst attitude and customer service ,she can't work customer service she will be better cleaning houses where you don't deal with customers!!!!!!!!great job Ambra keep adding 1 star reviews to your work place!!!!!

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

I left email with request. Received call within 24hrs. Everything taken care of efficiently.read more

Got everything handled for me pretty quick. They even canceled my previous insurance for me.read more

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Marc Nimetz has provided insurance for numerous of my clients. Marc and his team are very…read moreresponsive, they reply to inquiries very quickly. Their rates are competitive and they find creative ways to find the best insurance. I highly recommend Marc Nimetz and Farmers Insurance

My experience with Romina has been the best yet from all the insurance companies I've dealt with…read morethrough the years, no exaggeration. Romina is professional, knowledgeable, and just very helpful. She's quick, because there are situations you may be in, as I was, where its critical. She's saved me money twice where it was unexpected. She is my go-to for anything insurance.

InfogreatparkVery disappointed with Kara Agent. It has been 3 months and my BOC still has not been…read morefiled despite multiple promises. Communication is terrible -- emails, calls, and messages are ignored. After receiving my payment, they stopped responding and even ignored my refund request. I kept following up for months with no clear answer. Very frustrating experience. I do not recommend this service.

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

I've been coming to this location for years and it's all ways had exactly what I've needed,…read moreespecially for traveling. Their lines move fast and I'm typically helped by an AAA associate right away. There is so much that you can do with an AAA membership, but I love getting my international drivers licenses here, passport photos, travel guide books, etc. A really great and convenient location!

I was just in to avoid going in to the DMV. The gentleman at the front, wearing a nose ring was…read moreincredibly rude from the start. He not only did not help with anything, he was more determined to be "right" than to gather the appropriate information to help solve my problem. He said he was a DMV expert because he had received 6 months of training and didn't want me to talk to someone else. This man was defensive, rude, and unprofessional. He is clearly in need of some customer service training. This makes me want to cancel my AAA membership.