Good service a bit pricey. Was not anticipating the actual cost to groom my Bernedoodle. Recommend…read moreasking for the price prior to service

They are very professional and cut a Westie haircut pretty good! They take great care of my Little…read moreMan.

This place is a real find. Washing my fidgety hound in the tub at home is not an easy process. I…read morelove the elevated tubs. For a very reasonable price you get all the things you need for a professional wash (including 4 different shampoos to choose from), wipes for their ears, wipes for their eyes, and a dryer to make sure your pup comes home nice and dry. There's a mat in the bottom of the tub so your dude or dudette isn't slipping around and panicking. The water is warm and the sprayer helps get all the soap out of their coat. From the time we hit the door to the time we are checking out it only takes me about 20 minutes to get my buddy washed and dried. You can also have them handle the wash if you want. They also have a grooming service. My buddy doesn't need much grooming but I have seen the results of their work and its all very nice (I used to own a grooming shop so I know a good cut). The staff is very friendly and helpful and they carry a wide variety of food and other supplies. Highly recommended!

We specifically booked a deshedding service, but instead were charged for a basic wash we didn't…read moreask for! The deshedding wasn't done at all. After 2 hours of driving to fix their mistake, the owner Chad refused to apologize, refund, or take accountability and claimed a quick 20-minute brush counted as the full service deshedding. Details: We scheduled a deshedding appointment for our dog the week of the 9th for Friday afternoon. At pickup, I noticed my dog was not fully dry, and the total charge was $55 instead of the $70 we previously paid for a deshedding service. When I asked Eric about the price difference, he assured me the deshedding had been completed and that the groomer simply adjusted the price because my dog was not shedding as much. Later that evening, my dog was shedding more than before the appointment. The following morning (Saturday the 14th), I contacted the owner, Chad, who apologized and asked us to return Tuesday or Wednesday after 5 p.m. so he could correct the issue personally. We drove from Mount Pleasant (30 minutes each way) on Tuesday, but Chad was not present. Eric took our dog back for approximately 20 minutes and later acknowledged that the deshedding service had not been performed. He showed us the amount of hair removed and stated he would inform Chad so the situation could be made right. After not hearing back for several days, we contacted Island Pet again regarding a resolution, including the time spent driving to correct the mistake. During that conversation, Chad was defensive, raised his voice, and stated there would be no refund, credit, or further resolution. He claimed the 20-minute brushing session qualified as a deshedding service, defining it as de-shed shampoo, time to sit, followed by blow drying and brushing. However, that full process was not performed during the original appointment. We booked and expected a deshedding service but were instead charged for a basic wash, plus tip, and spent two additional hours driving.

New to town, having trouble getting my 3-week since adoption Belgian Malinois into a groomer for a…read moreprofessional bath, because I didn't want to do it. I had contacted numerous groomers who wanted hundreds of dollars for a bath, and some were not real keen on washing him because of his breed. Anyhow, the owner of the Dog Salon was incredibly knowledgeable and her staff (I know her name, but for privacy sake not going to mention it) was mind blowing with her approach and demeanor with Tyke. For a double wash (which I guess is their standard process) and then a blow dry, which took over an hour ... was only $80! That was 100% worth it!! I'll be back! Thanks!

Haircut for my dog looked great! It was more thorough than cuts we have gotten at other places in…read morethe past. Communication was also wonderful!

She is awesome with our pittie Savannah. We go every 2 weeks for bath nails and ears and Savannah…read moreloves to go!! Affordable and flexible . So perfect!!

My former groomer moved out of state and a friend recommended Debra. She has just moved into a new…read morelocation. Shop was clean. Location conveniently located so you can go grab a bite to eat while your fur baby is being looked after. My little girl just gets her face, feet and tail area trimmed. She looks great and amazingly is actually leaving the bow in her hair!

Their employees make them shine! I miss Nick, but we all move on in life. They take care of my…read moreBoykin, Maggie. They readily take her when I walk in and frequently see me drive up and get her before I walk in the door. They all shine, but Reagan is so pleasurable! Thanks to all...

Guinness was a mess. got a great cut. he is a happy pup. thanks for everything! see you soonread more

I had a similar experience as one of the other reviewers. I have an older golden retriever who has…read morebad hips. I was instructed to bring him in at 9am when they opened, and waited and waited all day. They didn't call me until 5 o'clock and the girl in the back wasn't even done grooming him when I arrived. I had to help her hold him up because he was cooped up in a cage that was too small for him FOR THE ENTIRE DAY and his legs were so sore he couldn't even stand up. When I brought my dog in I had to help the lady put him in the small cage, she even remarked she couldn't have done it herself. I asked how long it would be and she said he would be done around lunchtime so I didn't worry that he would be in there too long. In my personal opinion, it's not animal abuse to keep a dog in a crate/cage, but if an animal can't turn around inside the crate it's way too small and keeping them in there for 8 hours is animal abuse. This place should be shut down for cruelty to animals. I had to literally carry my 100lb golden out of there because he couldn't walk and do it himself. I'm disgusted with these people and would never recommend anyone to go there. Avoid Village Groomer like the plague it is!

They know how to cut my Bedlington and handle her, she's a bit of a grumpy old lady and doesn't…read morelike other dogs very much. Beautiful cut , clean salon, and reasonable pricing . Plus sometimes there is the most wonderful hairless cat to greet you !

Tabitha is a WONDERFUL groomer. She has been doing Big Al's cuts for the past year and we are so…read morevery thankful for her. She has been morning but kind to both of my dogs. She also always surprises Big Al with a fresh bandana after his cuts. The new rebranding of this company has been nice and I'm loving their new logos!

I called today to book first time appointments for 3 pups and was told they would not take my 15 yr…read moreold !! WOW How do you ever gain loyalty With an a dog that times out w/ your policy? B #-'shit

Absolutely the best!! We've got compliments about my dog's haircut and soft coat everywhere we go…read moreand even her Vet asked where we had her groomed ! High recommended!!