Yelp definitely came through for us, as we wound up calling First Choice based on the very strong…read morereviews. We contacted Vince, and connecting with him was easy enough. I told him we needed a doorbell/security camera installed, as well as a rooftop satellite dish removed. No problem. A work date was scheduled, and Vince arrived exactly when he said he would. Vince was able to integrate the new doorbell/camera so that it interacted with the existing ringer inside our home, making the transition clean and easy. The camera, as well as our ability to answer the front door from the app on our phone, were done, and everything is working well. The dish removal went quickly, and we no longer have the unsightly dish showing on our roof. Vince's charge for the work was reasonable, and the whole experience was easy enough. Hiring a new contractor for anything always comes with a certain amount of concern, but in this case, all those 5-star reviews were accurate. I highly recommend Vince for any of his services.

Vince did an excellent job mounting my TV's. I needed it done quickly and he was able to work it…read moreinto his schedule to get it done for me. He was professional and friendly, and very knowledgeable and experienced. His pricing is very reasonable, and I would definitely use him again in the future if I have a need for any of his services. I strongly recommend hiring him if you are looking for someone to mount your televisions, or for any of the other services he provides. Thank you Vince for doing such an amazing job so quickly and efficiently.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

I loved Alan when he installed my system. He was polite and a really hard worker and showed up when…read morehe said he would. But my current experience with follow up when problems developed with my doorbell is non-existent. I've texted him 4 times since July 27 with no response. My texts are polite, merely describing the non-working chime and now failure of the doorbell camera to record video. Installation - great. Follow-up = fail.

This company is the best in the business! Fast, efficient top quality equipment and incredible…read morecustomer service! Highly recommend them for all your security needs!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Good availability. Installed an ethernet plate and plug on the other side of the wall to connect…read moretwo rooms directly with fast 10G connection. Very reasonable price. Cleaned up when done. It is working great!

Great service from beginning to end…read more I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped

Anthony and Marcus did an outstanding job installing my home theater and mounting my TVs. Their…read moreprofessionalism and expertise truly stood out, as they answered all my technical questions with confidence and clarity. What impressed me the most was their meticulous attention to detail and their willingness to seek my input, ensuring everything was tailored to my preferences. They went above and beyond, even assisting me with a separate side project, which I greatly appreciated. This is the second time I've used them and I highly recommend Republic Elite to anyone in search of true professionals who deliver exceptional results. Thanks, Anthony and Marcus!

I hired roltecs to run Ethernet in my home and I'm very pleased with their work. Rudy is very…read moreknowledgeable and he was a pleasure to work with. Pricing was very reasonable as well. Would definitely recommend roltecs to others.

Rudy is one of a kind. He's flexible, helpful, extremely knowledgeable, and his pricing is very…read morereasonable. He handled not just one job for our firm, but two, and we look forward to working with him again on future projects.

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

I needed an OSHA-compliant ladder in my closet for my attic…read more Quick, painless, beautiful.

Prompt response and fair quote in line with the market as we shopped around. Work was able to start…read moreand completed in reasonable time. We had a number of work to be done to prepare our home from sale: dryrot replacement, wall patching, sealing, grout cleaning/repair, and painting. Overall very pleased with the work done.