Republic Elite Integration

(84 reviews)

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

This was the first time I had used this company. I was surprised when one man arrived to install 7…read morecameras around my home, which included all the wiring and setting up the base unit. But he did it in one day and by the afternoon it was up and running. I was very impressed. The only issue was I needed to learn to operate the system on my own. Not too difficult. I would highly recommend this company for the installation and the price was reasonable.

Watchdog Security

(150 reviews)

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

My issue wasn't with the camera, my issue was with the installation. Doesn't matter where the…read morecamera itself came from. It's the work that was done by the technician. Ended up reaching out to a different company and within five minutes and a couple snips the problem was solved. Thanks for nothing.

Spectrum7 Communications

(123 reviews)

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

The Camera Guys

(97 reviews)

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

JC Smart Homes & Security Cameras

(328 reviews)

They are the best hands down!!!…read more They are the best hands down!! They have superb customer service

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

First Choice Custom Installations

(261 reviews)

What a wonderful fellow. Vince arrived at the house to remove the satellite dish on the roof of…read morethe house. I was very curious about the process of removal, so I followed him along. He did a great job, answered all my questions, and was very fair in price.

I was in desperate need of a fix and what took the original company several months to get nowhere,…read moreVince came and fix the problem in 5-10 minutes. Much appreciated!

Bay Alarm Company

4.3

(92 reviews)

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.

Intelliguard Security

(55 reviews)

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

Crime Alert Security

3.3

(23 reviews)

Crooks and shady. I'd stay far away from this company. They will sale your equipment , allow others…read moreaccess to private material such as recordings and access to your licensed businesses. If you value your privacy and safety/ chose another company. I am Currently having to file a lawsuit with this company. They will charge you for equipment and never return it when contract is voided. Ilan is extremely shady and a fraud.

Is their phone number even in service anymore? I tried calling them to reset my device because my…read morealarm went off when I accidentally put the away lock on but never received a response. When I bought my house the prior homeowner never gave me the code to the alarm. Instead I called the electrician that helped install the alarm at my previous residence and he was able to help me within an hour. It's been weeks and still zero response. Are they even in business anymore?

Ovation Audio Video Solutions

(12 reviews)

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

First Choice Custom Installations

(261 reviews)

What a wonderful fellow. Vince arrived at the house to remove the satellite dish on the roof of…read morethe house. I was very curious about the process of removal, so I followed him along. He did a great job, answered all my questions, and was very fair in price.

I was in desperate need of a fix and what took the original company several months to get nowhere,…read moreVince came and fix the problem in 5-10 minutes. Much appreciated!

Mr Z Locksmith

(5 reviews)

Mr Z was Very fast to come out on Sunday to help us re-lock our front door. it real quick great…read moreservice.

Mr. Z was punctual, professional and knowledgeable. I bought a used car with only one key and he…read morecut and programmed a backup key. The service was less expensive than competitors had quoted.

The Camera Guys

(97 reviews)

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

1 Source Electric

(282 reviews)

Jeff was able to come fix two outlets within a few hours of contacting him. He was polite and tidy…read moreand did a great job.

This man knows what he is doing. Power went out in great…read moreroom addition late Sunday night. I was panicking. I got Jeff's number from a fried. I called him at 5:00 PM Monday night. He was on-site in less than 1/2 hour. He went to work immediately. Very little dialogue at first. He moved swiftly thru the room fixing issues as he went. Ended up spending almost three hours. Everything works as designed. After he was done we talked about the fix and the weather. LOL Call him. You will not be disappointed.

Low Key Locksmith