An excellent company. Before I retired I was a real estate broker and this company was always…read morethere to help. More personal service for it is family owned business. I will not mention other security companies names that I have had a working knowledge with, but A+ is an exceptional company. One on one customer service.

Horrible customer service. Over a period of 4 weeks I called and left 4 detailed messages with…read moreLauri and Melissa. In that time I got one call returned in week two. During that conversation I was told that I would get a phone call in one week to set up an appointment. That week goes by and nothing. Mid week on the 4th week I call and once again am told that it would be probably another week before they could set up an appointment for me. This company needs to have more than one person who can make and set up appointments with customers. Having to get a hold of Randy is nearly impossible and he must never get his messages. It shouldn't matter if the customer that you were contracted to help is not directly your customer or not. You are contracted to fulfill an obligation and how you proceed and act says volumes about you and your company. If I ever entertained the notion of switching my services from my current subscriber to A+ Security then that idea is completely and utterly shattered. I fully support local businesses and what they do for our economy, but I cannot support a local business that doesn't even look out for its local consumers. If you're thinking about a security system from a local business than I urge you to AVOID AT ALL COSTS this company.

I called Raven electric last week and had been requesting a ball park figure on electrical work to…read morebe done at our home. The receptionist stated they could not give me an official estimate since their estimators were 3 weeks out but would send me an estimate based on the information I provided right away. I called 3 times requesting this information prior to my appointment 29 Jan 2025 and didn't appear that the estimate would make it prior to my appointment. I stopped checking my email the day before since didn't think an estimate would be sent at this point. After talking to my wife the day of our appointment I called Raven Electric and she mentioned the estimate had been sent. Our time block was scheduled between 10:00 - 1:00 and asked if the technician would be able to finish during this time frame. The receptionist stated she could not guarantee the work could be finished. I let her know we were going to the airport later this afternoon and would probably need to reschedule. I understand time blocks but was just trying to see if she knew when the technician would arrive to complete the work prior to us leaving the house. Raven did send me an email yesterday that had a basic quote but at this point I stopped checking my email since I'd given up on getting the quote prior to our appointment. I did apologize for the late cancelation and asked to reschedule. She abruptly stated canceling just before your time slot is unacceptable and we'd need to find someone else to do business with. I've never encountered a business before that treats customers this way and throughout my interactions with the receptionist even from the beginning had been very terse at best. Afterwards I located other reviews that mentioned scheduling issues, technicians not showing up on time and appointments being lost. That tells me they expect the customer to be understanding with them but any issues on the client side is unacceptable. I definitely believe with this additional knowledge about their customer service issues I've dodged potential problems working with them in the future.

As a store manager for a nationwide chain of stores, I would absolutely recommend Raven Electric…read morefor any job big or small. They always send polite technicians and the techs get the job right the first time. As far as pricing goes, I'm not sure how their rate compares to others in the area. I do know, they have an amazing office manager who has been able to get a job done when the wiggle room is pretty tight. Thank you to her!

So very impressed with this company. We needed emergency assistance on a Saturday night. Amanda, on…read morecall, took time out of her family time to help me and she went above and beyond, thank you. Colby showed up within an hour. His experience and quality of work was calming and he found our difficult problem within 2 hours, thank you. He didn't have all the necessary parts, so he scheduled Christian to come back the next morning. It's always scary to need a professional on the weekend, especially at night. This was a good experience. The cost was worth the work we received. They deserve 10 stars

supreme is the best! Love me Keith. would highly recommend if you're in the anchorage, Alaska arearead more

I was charged $50 for him attaching a small glass over a bare light bulb. Took him all of 3 min…read more :( When I called. I got the son. He said he was too busy and said his father could do it. He charged me for each individual job. $50 minimum up to hundreds for one job. He must have thought I was made of money.

Excellent work with exceptional customer service. Mr. Sarkis replaced, added and moved several…read morelights, switches and outlets in our home. We're very pleased with the results.

Great experience with Great Lakes. Brock and Ayden were very professional and courteous. i Have…read moreused Great Lakes Electrical before for servicing my generator. They have always been very prompt and do a good job. I had three fans installed and an electrical problem in the garage checked out. Not only did the two young men take away all the old lights and fan they did an excellent job on clean up. I would highly recommend this company.

I had some major electrical work to do to update my house. I have always wanted a fan in my office…read moreand in ceiling lighting in my living room and family room. Solid Ground came in and we talked about my budget and scheduled the changes to happen over months and a bigger project - upgrade my electrical panel - to happen in the following year so I could save up. They were always friendly and professional. I compared their prices to 3 other companies and they were the most fair in how they do their pricing. Thanks solid ground!

I called a different company to fix a faulty breaker in my old "pushmatic" panel, but they were…read morebooked for days. They were kind enough to recommend Power & Light, Inc. As we all know, "we don't know what we got til it's gone" and I couldn't live without bath, kitchen and living room lights for 3 more days! I called on Monday and they were here on Tuesday morning...and an hour early! I felt bad as I was in the shower and missed the knocking on the door, but the electrician waited and didn't give up. That was the first thing that impressed me about this company. They could have easily gave up on me and moved on to the next job. I felt like an important customer right from the start. Dillon went right to work, immediately identified the problem and even found a way to save me a couple of bucks! He was kind, professional and efficient. I will not hesitate to call Power & Light, Inc. for any future needs. Give this company a call!

they are retired and no longer doing jobs - they recommended working with ac electrical for new jobsread more

We called M & M Electric for help in a kitchen lighting upgrade from out of date fluorescent…read morelighting to new LED recessed lights. We set a date and Frank came out and after looking things over made some suggestions and assured us the project could be done. We couldn't have been more fortunate to have Ron do the work we wanted done. He is the ultimate professional electrician who worked with us with our ideas, his ideas and knowledge and to-the-code installation. He ensured everything was protected from drywall dust and potential damage while working. M & M Electric is a high quality and very professional company that truly understands customer service. The overall bill for the project was actually below what we were expecting. Well done M & M Electric and thank you Frank and Ron.

If I could give more stars I would! Had a ceiling fan installed on a17 foot tall ceiling where…read morethere wasn't one and these guys killed it! Evan and George came out to do the work and we couldn't be happier. We had 3 bids on the job and all were going to have to cut multiple holes in our Sheetrock. Evan found a way to make it work without any sheetrock damage using an existing hole. Evan, can't thank you enough!! They even cleaned up after so it looked like they'd never been there doing work. So very thankful we found these guys! Highly recommend!

Extremely rude on the phone when trying to make the appointment. Accused me of being a completion…read morespy. Then said I was only comparison shopping and not serious about scheduling. I was really taken aback by his harsh attitude. But they were recommended by a trusted contractor, so I proceeded. He begrudgingly continued to talk to me only after I name dropped. He would not answer questions about trip charges or if they accept credit cards. And then did not show up for the appointment after we waited three hours. They sent me an automated text to detail the appointment time. Then sent me another, nearly identical, automated text the day of to detail the appointment time again. Only this one had a small link to confirm. I did not see this and thought I already had the details. I was preparing for their arrival. I texted a photo of the breaker box the day we set the appointment, as requested. And then I sent a text requesting they text their arrival so I could let them in the secured building. So I didn't "confirm" on there automated link that I didn't see until later, but my text to them clearly confirmed my intentions to keep the appointment with instructions on how to gain access to the apartment. We waited three hours (an hour past the the two hour time block for arrival) and they never showed, they never texted, they never called. Completely unprofessional. I finally texted it was too late in the day for them to arrive. I never heard a word.