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ADT Security Services

1.1 (80 reviews)
Closed 7:00 am - 12:00 AM (Next day)

Services - ADT Security Services

Fire protection services

Home automation repair

Component automation

4 More Services

Security monitoring services

Security system installation

Security system repair

Home system automation

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The heart of our faulty security system!

If there was an option to give negative stars I would. Two years ago we had adt installed and it's been nothing but a disaster. The smoke and carbon monoxide alarms go off randomly in the middle of the nignt and we have called to try to have issue resolved not once, not twice but over 10 times!!!! There isn't a person that has been helpful or sympathetic for the trouble this has caused our family. My dad suffers from high anxiety and our dogs are petrified every time the piercing alarms go off. Today, after the alarm going off yet again at the wee hours of the morning, we called to have someone come remove the system from our home. They proceeded to tell us it wasn't their problem because we have "discontinued" our service even though they installed it! And what a beautiful job they did...it's no wonder the alarms are glitchy!!!!

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5 years ago

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5 years ago

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6 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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4 years ago

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11 years ago

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10 years ago

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10 years ago

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15 years ago

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7 years ago

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12 years ago

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12 years ago

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Ace Locksmith & Security Systems

Ace Locksmith & Security Systems

4.6
(33 reviews)

I had Ace come to my home a couple of months ago to re-key two doorknobs. After they left, one of…read morethe doorknobs would catch occasionally and not open even though it wasn't locked. I lived with it for a while as it would open after jiggling it a little. Recently, it got worse, so I called Ace to come and look at it. When the tech got here, he said they "don't fix that" but he could replace it the doorknob. He was here for maybe a half hour total and installed a new $40 doorknob. I was charged $307 dollars. Apparently, I was charged $90 just for the guy to drive here and $175/hr (one our minimum). I found this to be absolutely outrageous, especially given the fact that I didn't have a problem until Ace re-keyed my locks. I will never use them again and I strongly suggest that you don't either. It's no wonder people can't afford to live when business screw people like this. Disgusting.

This locksmith is SUPER, their keys always fit whatever I am trying to duplicate. They are most…read morehelpful, I live in Boston and don't mind traveling out to Norwood to have them complete my work. I have bought small safe's from them, they are so helpful and I would not go anywhere else for keys or any item they carry. They are the best, you can't beat perfection! The owner is pleasant and the folks that work there are happy to help with your questions. They are great! Lucinda M. De Patto, Roslindale (Boston) This outfit is a 10 PLUS!

Alarm New England

Alarm New England

2.0
(16 reviews)

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

ADT Security Services - securitysystems - Updated June 2026

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