Sunpro now ADT Sunpo was late didn't have the correct panels wired everything wrong my roof leaks and caused serious water damage to my newly remodeled home. They have stated they where at fault and I have gotten the runaround and sent to more then 10 supervisors and ignored and my roof still leaks and I have had no one return a call and make this faulty install right. I keep getting blown off as the damage gets worse every time it rains. My roof, my new flooring, furniture, new paint, new trim, cabinets and several rooms are severely damaged from the roof leaking. This is just a short list I can fill a book with the issues I've had with sunpro as well as ADT solar. I have contacted attorneys now, BBB, consumer agencies, and several news agencies. 3 months and counting is to long to wait for them to fix the issues they caused. They said they were sending a mold company and they never showed and it's always they will call and never due its a new supervisor and they say they sent for approval to another boss. Always someone new. They said they would replace my roof and damage to my inside of my home and it's waiting for over 3 months for higher approval . All my furniture has been in storage and me and my kids are living out of suitcases and paying for storage for months and the issues are getting worse. This is a serious nightmare and I only mentioned a few of the things. read more

We installed solar panels with Sunpro Solar back in 2014 and the process went smoothly with a professional job and very clean look in the garage with the main solar control panel. This past spring we discovered a roof leak that ended up damaging attic insulation and much of the ceiling in one of the upstairs bathrooms along with flooring. The leak resulted from a slipped concrete tile at one of the mounting brackets of the solar panels. While this was unfortunate and resulted from faulty securing of the roof tile, Sunpro stepped up and took full responsibility and covered 100% of the cost of the repair and gave my family a generous relocation allowance. Jesse Green from Sunpro was professional, honest, courteous and prompt in all responses and interactions. While no one wants to deal with a roof leak with water damage and relocation, I must say Sunpro made the entire process smooth and took full responsibility. In retrospect they made an unfortunate incident into a very pleasant interaction and really went the extra mile to take care of my family. I understand mistakes happen, but I want to commend Sunpro Solar on their 5 star customer service, integrity and standing behind their workmanship. I have referred them to a colleague for solar installation and will continue to refer to my friends, family and colleagues. Thank you again, Sunpro Solar. read more

This establishment pursues MOB like business model by harassing and cold calling consumers a few times a day, everyday only because the consumers refused to talk to them or buy their products. They are using computer generated phony numbers to call you just to harass and annoy you and that is not a standard business practice and may have violated the company's policy. When you call back those numbers, they were not working numbers and the answering machine stated that that the numbers was no longer in service. You don't earn our business by harassing your potential customers. I believe many people out there experienced the same situation I did. If everyone of us decides to write a negative review about your company's harassment sales calls . You know the impact...Don't ever underestimate the power of the Social Media. I don't think your company would tolerate a few bad apples ( employees) bad behavior to destroy the whole company's reputation. The employees who staged those calls should be fired because what they did which will not improve your business but push them away. The damages your employees have inflicted on your company's reputation is immeasurable ! See the attached files and stop the harassment ! If it happened to you too...We can fight this harassment back altogether. TERRIBLE, TERRIBLE PRACTICES. read more

I wanted to wait a year before I reviewed SunPro Solar. They made me many promises from the beginning and after one year I am pleased to report that they have kept each one of them. I dreaded the in home sales process and my husband was only moderately involved but sat through each of the presentations from the four companies we selected. Two of the four sales people had me checking the silverware after they had left. They gave me the creeps and even though they had a compelling product at a good price I had to pass. My decision came down to SunPro and another local company. I chose Sunpro because they not only offered a fair price but assurances about my ability to contact them at anytime during the process, monitoring of the panels, and production from the panels. I am happy to report that after one year the panels are producing 6% more than they said they would. Which means that my E-bill which was supposed to average 25$ a month after going solar only averages $12 a month. The installation process was very smooth for me comparable to when we re-did our landscaping. It did not interrupt our schedule except for one day we needed to be home. So glad we did it and while I can be tough to satisfy I am in this instance. I recommend them without hesitation. read more

The installation required a high degree of technical sophistication with regard to wiring roof integrity and wiring challenges. Although the job took less time as we excepted which made me happy,the team were always responsive and courteous as we worked through some of the challenges, the most crucial of which was whether my roof could support the weight of the panels. The actual installation was amazing to watch as the crew scampered around the roof, erecting panels in PERFECT linear arrays, and hiding the wiring inside weatherproof galvanized piping. The siting of the inverters similarly was done to our specifications to make it easy to monitor the system. The first month was amazing - over 2 megawatts produced, resulting ina savings of over $150 on my Pepco bill. This fall, we have generated more tan we consume. Sunpro Solar also applied for the Orange County permits (which was a drag) and the Pepco net meter installation (which came sooner than expected). Altogether, great job and the sleek black panels are BEAUTIFUL and blend in so well that no one even knows we have solar! Price was competitive -toward the lower end of offers....,l would recommend this Sunpro Solar to anyone who wants solar services read more

I have contacted several other companies and gotten several quote. But to be sincere, after meeting with the representative of these companies, I was only left confused that I had no idea what solar installation was best for me. Someone suggested that I talk with SunPro Solar. After meeting with their representative who took time to explain how solar really works and the pros and cons of each installation, I had no other option that to conclude that this is the company to help me out. No high pressure at all: the sales pitch was done in a friendly and educating manner. They didn't only install a great solar for me at a price that didn't strain my budget alone, they also ensure thorough and smooth communication was not sacrificed throughout the solar installation process. After-sales service is also topnotch for this company. They took the time to come back and check on the efficiency of the solar installation. I highly recommend using SunPro Solar to anyone who seeks to have a "human" work for them. read more

Saying SunPro Solar delivers an amazing service would be an understatement. The whole process from solar panel selection to installation was smooth. These guys are true professionals who know they are doing. From the first day of consultation to the day they came for installation of the panels, these guys deliver outstanding service experience. The customer relation methods should be adopted by all companies that aim to give clients a lifetime experience. Everytime I call to know the status of the installation, they usually answer in a professional and polite manner. I have peace of mind with them and would never have thought of getting a solar installation without hitch until they proved me wrong. An icing on the cake for me was the pricing. The total expenses was quite below what I thought would be required to get the job done. The solar installation is now saving me a lot of money. I recommend this business to anyone seeking to have solar installation done at an affordable price. read more

Sunpro Solar installed solar panels on our Inland Empire home, giving us a decade of problem-free service and electric bills under $10 per month. Now, that we have relocated to Vista, we just began the process to have Sunpro Solar install solar panels on our new home. One of the owners, Adam, came out and spent several hours reviewing our needs and determining the proper panel placement for our house. We couldn't be happier with the service that Adam provided, and look forward to our new solar panels being installed. It is a bit confusing, in that the original, Riverside County based company is merging with a national company by the same name. However, with the original company and staff servicing the SoCal area, you should still receive the same top-notch, quality installation service that Sunpro Solar has provided for over a decade. read more

I have contacted several other companies and gotten several quote. But to be sincere, after meeting with the representative of these companies, I was only left confused that I had no idea what solar installation was best for me. Someone suggested that I talk with SunPro Solar. After meeting with their representative who took time to explain how solar really works and the pros and cons of each installation, I had no other option that to conclude that this is the company to help me out. No high pressure at all: the sales pitch was done in a friendly and educating manner. They didn't only install a great solar for me at a price that didn't strain my budget alone, they also ensure thorough and smooth communication was not sacrificed throughout the solar installation process. read more

I've never written a Yelp review but this company definitely deserves the 5 star rating I am giving them. The whole team including Adam, Kari, Shannon, Robert, Tricia and all the installers and workers were an unbelievable group to work with. They were professional, friendly, honest, and efficient in every aspect of this process. I would say, without a doubt, this was the smoothest purchase that I have ever dealt with in my 47 years as an adult. It sounds actually a little over the top as I read this back but the fact of the matter is they delivered as promised. We got the top product from a company that I wouldn't hesitate to refer to any of my friends and family. Thank you again Adam to you and your team! read more

So we have had our solar system from Sunpro for nearly 10 years now and could not be happier. Jessie and Adam did our install and over the life of them we have only had 2 problems and neither of them had anything to do with Sun pro. However, both times they responded quickly and repaired the issue with no charge to me. They latest issue was a monitoring connectivity thing that kept going out so Denise sent out Sean and he spent considerable time and energy working the problem and even ended up upgrading my monitoring system to the latest technology. This company is by far the best when it comes to customer support. I would recommend them in a heartbeat to anyone who asks. read more

I'm completely happy with Sunpro Solar. Before selecting Sunpro, I read quite a few Yelp reviews, and chose Sunpro based on those reviews. My experience matched the reviews exactly. From the initial consultations, to commitment to buy, through design, permits, installation and start-up, ALL of the Sunpro people were great to work with. Our 10kW system has been up and running now for a couple of months, and I love checking frequently to see how our production and consumption are doing. It's a great feeling, having this system on our roof churning out valuable electricity every day. Again, I give Sunpro high, high marks, and wouldn't hesitate to recommend them to others. read more

I had my panels installed about 5 years ago. Have had no issues at all. During the installation process, they met all dates provided, installation was very non-invasive, the cost was exactly as quoted, they helped with the financing and tax rebate process, and were immediately responsive to any call or question I had. Sunpro assessment of my energy usage and the amount of panels needed was right now. My yearly bill is always close to $0. They monitor the functionality of my panels and when there have been issues caused by my internet connectivity, they come to help resolve a stable connection and ensure that the monitoring is uninterrupted. read more

We are 100% pleased with our installation by Sunpro. They helped us design a system that is large enough to charge an electric car, as well as bring our monthly electric bill down to zero. I especially liked the way that the inverter was installed inside our garage, out of the heat, dust, and hands of thieves. Also, the system wiring was routed so that nothing is seen from the front of the house. The installers did an excellent job perfectly matching the house paint when painting the pipes carrying the wires from the roof. Sunpro also did a great job helping us to navigate the system to collect the local, state, and federal rebates. read more

Normally I do not do reviews unless I am really satisfied with a presentation. Doug Karsch gave one of the best I have ever had. If not for my home not being to place enough solar panels on my roof, I definitely would purchase this product. We plan to move within 5 to 6 years so that is my issue for why we can't purchase now. But I would tell you that Doug made it hard for me to decline because I felt that he was a very thrust worthy person. Doug seamed like the neighbor next door that you would like no matter what. I would like to thank Sunpro Solar for the time with Doug. I would recommend Sunpro Solar to anyone. Thanks Doug read more

We did our research and we are so glad we went with this company , it has been about 2 years now and we are still happy. Everytime we have a question we call and get answers quickly. They come out quickly. So polite and professional. We had problems with pigeons roosting under our panes, they came out cleaned up the mess and installed netting around the panels. They have come out for inspections at our request. We have peace of mind with them. This was a major investment after my husband retired so we are glad this company is so at tentative. Couldn't be happier, wish every company we have to call was like this one. read more

I have had my Sunpro Solar system for over three years and I have cut my electricity bill by about 50%. I rent my system and the monthly payment is considerably less than half my old SCE bill during the hottest months. And because it is a rented system any maintenance is covered at no extra charge. The Sunpro sales people are low pressure and low hyperbole. The installation was professional and done in a timely fashion. The office personnel are friendly and usually have the answer to whatever question I might have or put me in contact with someone who does. My only regret is not switching to solar sooner. read more

We have had our solar system for almost 3 years now and couldn't be happier!!! Edison has had to send ME a check every year since the installation of my solar system because I have produced more than I have consumed. Contracting our solar system through Sunpro Solar was the best decision we ever made. Their staff is professional and all of our concerns were dealt with in a timely manner. I would not hesitate to recommend Sunpro Solar to anyone. In fact, we have already recommended 5 of our friends and family members and they are ALL just as pleased as we are. read more

Our experience has been great so far. From the first meeting with James and his thorough explanation of the system to the installation crew to the transfer to a solar friendly power supplier the experience has flowed easily. The only hitch was the efficiency specialist had to reschedule which caused a little frustration. Overall the experience has been great. Being able to watch the power production use and the import export of power is fascinating. I appreciate the follow-up by James has been great. Just a good company to work with. read more