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    Electricare

    4.9 (42 reviews)
    Open 8:00 am - 4:00 pm

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    Our Electricare Solar Array
    G M.

    Everything about our experience with Electricare's design and installation of our home's solar system was 5 star! We began the journey in late May by contacting Dan at Electrum, the company tasked with running SCE's Solar Marketplace. They served as our advocates in obtaining three customized bids, quickly responding to our question, supporting us in adjusting our bids to fit our needs and finances, and checking in with us throughout the selection and installation processes. We chose Electricare to be our installer. They were local and we heard great things about their customer support, responsiveness, professionalism, and their tireless efforts to plow through the local and SCE red tape to get our system installed and activated in a timely manner. They lived up to all of that and more! Electricare contacted us in early June and within a week, completed a site inspection, created a great proposal and started the process of SCE and city approvals. Installation began in early July with a main electrical panel replacement, which took one day, followed the next week by the panel and solar system installation which also took one day. The city quickly signed off and SCE granted Permission to Operate (PTO) two weeks later! All along the way the Electricare team was actively supporting us. They were extremely professional, sensitive to designing a system that met both our electrical and esthetic needs, communicated often with us, provided us tips and insights for using and maximizing our solar system, extremely neat in their work, and careful to make sure the installation, conduit, and boxes matched our paint color and did not detract from the look of the house or roof. They even repaired a paver stone which was accidentally damaged during the installation. The caring, friendly, and professional attitude of the Electricare team was clearly seen in our interactions with each member of the team starting with Arlene who was our constant link with Electricare, keeping us informed every step along the way. She was on top of everything, even anticipating our questions ahead of time and calling us with our answers before we even asked! This level of customer care continued with Alex, the company's COO, who did the sight inspection and designed our system and even gave me a great tip on how to insulate the attic access in the house to prevent heat and cold from entering the house. Chase, who took care of the main panel replacement, and Sean, who took care of the system hook-up and wi-if programming, were great to work with and showed the same customer service we were already experiencing. We were also impressed with Brando, Julio, and Junior who installed the panels for their focus on a quality installation and making sure there was no damage to the roof or house and that the worksite was completely neat and clean when they left, and with Allen, who stopped by to make sure the electrical was installed well and that we were pleased with the work. And finally, to Eddie, Electricare's CEO, who clearly sets the tone for the company and the team, called after we received the PTO to make sure we were pleased with the installation, follow-up with any loose ends, and to walk me through powering up the system. We could not have been happier with the entire process and were extremely pleased with how quickly it all came together. It is all thanks to the team at Electrum and Electricare! While we have not yet received our first SCE bill, we can clearly tell that we've made the right choice both through the production data we see on the system's app and through a quick look at a week's worth of data on our SCE account page showing how much electricity has been received (consumed by us) and delivered (excess electricity produced and sent to SCE). Thank you Electricare!

    Work was done qucikly and profssionally. There was good communication throughout our solar project. System is working great! Elecricare has been very responsive to all of our inquires and have provided timely answers to all of our questions.

    Beautiful! 20 solaria 355w panels paired with enphase microinverters.

    So far so good. Electricare employees have been very responsive and cordial. Their price vs. quality of materials is excellent. Their knowledge of the industry as it pertains to labor, materials, utility companies and government regulations is reassuring. Everything is ready for the install. To be continued.... A whole House fan and solar was installed today. Solar is waiting for regulatory approval before the SCE connection. The four guys and supervisors were great & the job was smooth and fast! Great team! All of us are really loving the whole House fan, We are already saving electricity by not having the air conditioning on after 7:45 p.m. The outside is 70° right now, it feels like the air conditioning is on but it's fresh nice Air instead! Even though there's absolutely no wind out tonight, the fan is pulling all the cool air into our house and as a side benefit it is cooling our attic down also. Also the garlic smell from my Chinese stir fry is gone. Thank you so much, Alex, spencer, rob, Julio, Junior, alan and Jared! To be continued when SCE approves....

    Can barely see the panels
    Justin P.

    Couldn't be happier with my solar system. Aaron hooked it up. Everything he said he was going to do in his presentation was exactly what was done. No surprises. The process was fast and simple. From signing the contract my solar was up within 3 weeks. Install was on a Monday, county inspector was here Tuesday and I got my permission to operate by Friday. I was surprised how quick it was and I know that may not be normal but super happy either way. So far my Edison bill is -48kwh After 3 weeks of operation. Thats even with cooling my house to 72 degrees. I would recommend Aaron and Electricare to anyone.

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    4 months ago

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    Alex H.

    Thank you for trusting us with your business!

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    1 month ago

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    Alex H.

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    6 months ago

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    Alex H.

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    1 year ago

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    Alex H.

    Hi Tom, thank you for taking the time to review your experience.

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    7 months ago

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    Alex H.

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    7 months ago

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    Alex H.

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    8 months ago

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    Alex H.

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    1 year ago

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    Alex H.

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    2 years ago

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    Alex H.

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    1 year ago

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    Alex H.

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    1 year ago

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    Alex H.

    Thanks Matt. Glad we were able to get your system back up and running!

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    3 years ago

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    Alex H.

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    1 year ago

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    Alex H.

    Hi Stacey, glad we were able to be of service to you.

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    4 years ago

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    Alex H.

    Thank you for taking the time to rate your experience!

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    4 years ago

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    Alex H.

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    3 years ago

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    Alex H.

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    5 years ago

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    Alex H.

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    6 years ago

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    Eddie H.

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    9 years ago

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    Eddie H.

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    4 years ago

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    Alex H.

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    9 years ago

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    Eddie H.

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    4 years ago

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    Alex H.

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    11 years ago

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    5 years ago

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    11 years ago

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    Eddie H.

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    13 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Electricare

    Review Highlights - Electricare

    Alex was dispatched at my house and he was knowledgeable, courteous and very professional.

    Mentioned in 12 reviews

    Read more highlights

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    Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

    Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

    OC Solar - Maximize your energy storage with the Tesla Powerwall 3. Property also features the sleek design of the Tesla Solar Roof

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    Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

    OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

    My Smart House - Before the roof was relayed.

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    Our experience with My Smart House has been beyond unacceptable…read more They installed our solar system 8 months ago, and it is STILL not activated. The panels have been sitting on our roof doing absolutely nothing while we continue paying full electric bills every month. Eight months of delays, no clear answers, and no firm activation date. Communication has been inconsistent and unprofessional. We've had to chase them for updates, and we still don't have resolution. To make matters worse, their installation caused a roof leak, which we only discovered when it rained. Now, instead of saving money with solar, we're dealing with potential water damage to our home because of their workmanship. At this point, we are filing formal complaints with the: * California Contractors State License Board (CSLB) * Better Business Bureau (BBB) * California Attorney General's Office If this situation is not resolved immediately -- including system activation and proper repair of the roof damage -- we are prepared to pursue legal action for breach of contract and property damage. Homeowners deserve transparency, accountability, and competent workmanship. Unfortunately, that has not been our experience with My Smart House.

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    Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

    ADT Solar - Our HOA neighbor put a RIP cardboard sign in the unprotected trench as a remark about their impatience of dealing with our distrous project.

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    working with Jesse to come to an agreement on payment due to the broken panel took a little time…read moreand nobody got exactly what we wanted, but at least they made the effort to make it right. Jason

    We've had ADT security for 20 years and have been happy with them. So when we wanted Solar Panels,…read morewe figured ADT Solar would be just as great.... but boy, was I wrong. Slow, terrible, creepy and awful are the words that describe ADT solar. 1. Creepy -- salesman was typical 1950's style pushy, inconsiderate and cringe worthy guy. He would walk into your house with dirty shoes on, speaking a mile a minute that you didn't know what was happening. He says misogynistic comments that I eventually just let my husband deal with him. He would show up completely unannounced (as in Hi, I'm in your driveway, I need to take measurements) several times and UGGGGH! They also want referrals of your friends so they can harass them ...... they basically pay you money for every phone number you give them. 2. Slow - from the time of signing the contract to turning on the panels, it's so far, been 1 year and 45 days. The Empire State Building was built in less time. Our panels are just on our house as decoration right now. 3. Slow - after construction, the crew and had cut out several panels of drywall out in our garage. It took them 4 months to fix it. They also used screws that were too large, and wound up drilling holes from the garage into the wall of the laundry room --- there were pointy screws protruding in the laundry room -- dangerous and ridiculous. 4. Slow -- while they were figuring out how to put panels on our roof, it took the architects/engineers MONTHS to figure it out. Everytime there was some sort of revision, our project would apparently go to the bottom of their very large pile of other projects. MONTHS and MONTHS of excuses. Our panels are still not turned on, but Ameren is currently paying the monthly payments until they figure it out....... so far they've paid 3 months.... TERRIBLE company --- find someone else.

    Electricare - solarinstallation - Updated May 2026

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