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    Electricare

    4.9 (43 reviews)
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    Our Electricare Solar Array
    G M.

    Everything about our experience with Electricare's design and installation of our home's solar system was 5 star! We began the journey in late May by contacting Dan at Electrum, the company tasked with running SCE's Solar Marketplace. They served as our advocates in obtaining three customized bids, quickly responding to our question, supporting us in adjusting our bids to fit our needs and finances, and checking in with us throughout the selection and installation processes. We chose Electricare to be our installer. They were local and we heard great things about their customer support, responsiveness, professionalism, and their tireless efforts to plow through the local and SCE red tape to get our system installed and activated in a timely manner. They lived up to all of that and more! Electricare contacted us in early June and within a week, completed a site inspection, created a great proposal and started the process of SCE and city approvals. Installation began in early July with a main electrical panel replacement, which took one day, followed the next week by the panel and solar system installation which also took one day. The city quickly signed off and SCE granted Permission to Operate (PTO) two weeks later! All along the way the Electricare team was actively supporting us. They were extremely professional, sensitive to designing a system that met both our electrical and esthetic needs, communicated often with us, provided us tips and insights for using and maximizing our solar system, extremely neat in their work, and careful to make sure the installation, conduit, and boxes matched our paint color and did not detract from the look of the house or roof. They even repaired a paver stone which was accidentally damaged during the installation. The caring, friendly, and professional attitude of the Electricare team was clearly seen in our interactions with each member of the team starting with Arlene who was our constant link with Electricare, keeping us informed every step along the way. She was on top of everything, even anticipating our questions ahead of time and calling us with our answers before we even asked! This level of customer care continued with Alex, the company's COO, who did the sight inspection and designed our system and even gave me a great tip on how to insulate the attic access in the house to prevent heat and cold from entering the house. Chase, who took care of the main panel replacement, and Sean, who took care of the system hook-up and wi-if programming, were great to work with and showed the same customer service we were already experiencing. We were also impressed with Brando, Julio, and Junior who installed the panels for their focus on a quality installation and making sure there was no damage to the roof or house and that the worksite was completely neat and clean when they left, and with Allen, who stopped by to make sure the electrical was installed well and that we were pleased with the work. And finally, to Eddie, Electricare's CEO, who clearly sets the tone for the company and the team, called after we received the PTO to make sure we were pleased with the installation, follow-up with any loose ends, and to walk me through powering up the system. We could not have been happier with the entire process and were extremely pleased with how quickly it all came together. It is all thanks to the team at Electrum and Electricare! While we have not yet received our first SCE bill, we can clearly tell that we've made the right choice both through the production data we see on the system's app and through a quick look at a week's worth of data on our SCE account page showing how much electricity has been received (consumed by us) and delivered (excess electricity produced and sent to SCE). Thank you Electricare!

    Work was done qucikly and profssionally. There was good communication throughout our solar project. System is working great! Elecricare has been very responsive to all of our inquires and have provided timely answers to all of our questions.

    Beautiful! 20 solaria 355w panels paired with enphase microinverters.

    So far so good. Electricare employees have been very responsive and cordial. Their price vs. quality of materials is excellent. Their knowledge of the industry as it pertains to labor, materials, utility companies and government regulations is reassuring. Everything is ready for the install. To be continued.... A whole House fan and solar was installed today. Solar is waiting for regulatory approval before the SCE connection. The four guys and supervisors were great & the job was smooth and fast! Great team! All of us are really loving the whole House fan, We are already saving electricity by not having the air conditioning on after 7:45 p.m. The outside is 70° right now, it feels like the air conditioning is on but it's fresh nice Air instead! Even though there's absolutely no wind out tonight, the fan is pulling all the cool air into our house and as a side benefit it is cooling our attic down also. Also the garlic smell from my Chinese stir fry is gone. Thank you so much, Alex, spencer, rob, Julio, Junior, alan and Jared! To be continued when SCE approves....

    Can barely see the panels
    Justin P.

    Couldn't be happier with my solar system. Aaron hooked it up. Everything he said he was going to do in his presentation was exactly what was done. No surprises. The process was fast and simple. From signing the contract my solar was up within 3 weeks. Install was on a Monday, county inspector was here Tuesday and I got my permission to operate by Friday. I was surprised how quick it was and I know that may not be normal but super happy either way. So far my Edison bill is -48kwh After 3 weeks of operation. Thats even with cooling my house to 72 degrees. I would recommend Aaron and Electricare to anyone.

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    1 month ago

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    Alex H.

    Thank you, Vahram for taking the time to write about your experience.

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    6 months ago

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    Alex H.

    Thank you for trusting us with your business!

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    7 months ago

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    Alex H.

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    3 months ago

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    Alex H.

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    2 years ago

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    Alex H.

    Hi Tom, thank you for taking the time to review your experience.

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    8 months ago

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    Alex H.

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    9 months ago

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    Alex H.

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    9 months ago

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    Alex H.

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    1 year ago

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    Alex H.

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    2 years ago

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    Alex H.

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    1 year ago

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    Alex H.

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    1 year ago

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    Alex H.

    Thanks Matt. Glad we were able to get your system back up and running!

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    3 years ago

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    Alex H.

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    4 years ago

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    Alex H.

    Thank you for taking the time to rate your experience!

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    1 year ago

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    Alex H.

    Hi Stacey, glad we were able to be of service to you.

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    4 years ago

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    Alex H.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Electricare

    Review Highlights - Electricare

    Alex was very knowledgeable and took the time to explain a lot of things I wasn't aware of, which I really appreciated.

    Mentioned in 13 reviews

    Read more highlights

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    Mike from New Day Solar responded quickly to my inquiry and helped me navigate SolarEdge access so…read morehe could diagnose the issue remotely before sending a tech out. He quickly identified the inverter problem, handled the warranty replacement, and had a technician scheduled immediately after. Justin, the technician, was excellent -- friendly, communicative, and informative throughout the process. The inverter was replaced, the old unit removed, and everything was back up and running within a few hours. Pricing was fair compared to competitors, and the overall service was top shelf. I'll definitely be using them moving forward for any home solar needs.

    I had a very disappointing experience with New Day Solar while trying to pursue a solar project…read morecontingent on RSSE/SGIP rebate funding. From the beginning, I was extremely clear that I would only proceed if the rebate covered the full project cost and that I would not pay any non-refundable deposit. Their representative repeatedly assured me in writing that there were "no upfront fees or deposit required" and agreed to prepare contingency language allowing me to cancel without penalty if the funding was insufficient. After months of follow-ups, delays, and waiting for management to finalize the paperwork, I was suddenly informed that the company had implemented a "new process" requiring a non-refundable $1,000 payment before they would process the application, engineering review, or other preliminary work.

    Sunline Energy

    Sunline Energy

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    Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

    Sunline did a great job with our solar and battery installation. Several years later, all is…read moreworking better than expected.

    Stellar Solar

    Stellar Solar

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    (701 reviews)

    With the help of Stellar Solar we got approved via SGIP for a battery system to go with our solar…read morepanels. Joseph and Robert did a great job installing everything, including getting all the wiring run through the attic.

    This company did a fantastic job and I couldn't be more pleased. I shopped around and from the…read morestart the rep Jeff Warren was so likable and straight forward I knew it was "most likely" going to be the company I went with. As I continued to shop around, I realized the customer service, follow-ups and my many questions put this company at the top. I signed and they gave me an approximate timeline. It was seamless and "almost" right on the projected time frames. Through the process they kept me up to date and were available for a few questions I had along the way. The installation crew came out and they were EVEN better than the customer service and sales rep. Eduardo Naranjo needs a promotion and a raise. The man was so humble, genuine and all around a great guy. He dealt with my kids and many dogs with no fear lol. He was professional and kept me apprised of everything the crew was doing. At then end of the installation I was sad to see the man and his team go because they were so personable and efficient. The install of my panels and batteries looks way way better than I could have imagined. I already had existing solar that I liked. But this new system blows it out the water. Anyway. Love Stellar Solar and very happy with my new system!

    OC Solar

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    Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

    OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

    My Smart House

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    Honestly the only reason I decided to go with My Smart House for my AC units was because of Matthew…read moreHemp. From the very beginning, I was very honest with Matt on what my needs were and his communication stood out -- he was always quick to respond, explained everything clearly, and made sure I fully understood my options. He was one call away every time! He went above and beyond to make the process smooth and stress-free. You can tell he genuinely cares about his customers and takes pride in his work. It's rare to find someone who's so knowledgeable, professional, and personable all at once. Thanks to Matthew, I felt confident in my decision and completely satisfied with the end result. If you're looking into My Smart House, make sure to ask for him -- you won't be disappointed!

    The only positive thing that I can say about this company is that they have convincing and amicable…read moresalesmen. The solar panels that they installed don't produce enough power to offset the added monthly cost of the loan. They promised a cashback check as an incentive, and after multiple calls, it's still yet to arrive. It's almost a year late. They've promised dates and sent emails confirming the supposed check's arrival - but no such check has arrived. Furthermore, it hasn't been even a year since the panels went up - and one of them has already failed. I don't look forward to trying to schedule a maintenance date, given their squirreliness so far. I'll update this review should they make things right, but they haven't given me any reason to be optimistic so far.

    Aloha Solar Power & Electrical Services

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    I procrastinated getting solar for way too long, and I'm really glad I finally did it through Aloha…read moreSolar Power. They installed a full solar panel system plus two Tesla Powerwall batteries for us, and the entire process was excellent from start to finish. They were very straightforward, easy to work with, and never overly salesy, which I really appreciated. The install went smoothly, and the crew, Jorge, Isaac, Cesar, D'lo, and Thomas, did an awesome job. Gabe, the owner, has also been super responsive with any questions along the way. I had a really positive experience and would definitely recommend Aloha Solar Power to anyone considering solar.

    First off, we did not taking getting solar lightly. We spoke to about 8 different companies in…read moreperson (Semper, Baker, Stellar, Optimum, and a couple others I can't remember now). First and foremost Gabe at Aloha Solar was the ONLY one where it didn't feel sales pitchy. He went to college for this, believe he grew up off grid on Maui and you can tell right away he's knowledgeable and a straight shooter. Not to mention he had the best pricing and deal out of every other company! Gabe made us feel comfortable with our decision, gave us all the information we wanted, and actually drove out to our house multiple times to chat when we had additional questions and concerns. Is Aloha a smaller company, yes, but will Gabe answer your call when needed, yes! Fast forward install happened within a couple weeks of signing the deal. Minas was the head installer it seemed (all people are internal employees with Aloha and work is NOT contracted out, that was a big seller for us), and two other guys Rigo and Matt. All were super nice and very professional. Minas walked me through everything at the end, and major bonus points once he installed the piping going from battery to roof, he asked if I had paint that matched the exterior of my house. I did, and he then painted all of the piping! I know he did not have to do that, so that was a fantastic touch. If you're thinking about solar, trust me, I did the research and I spoke to all of the sales people. GO WITH ALOHA! You will NOT be disappointed. Thanks to Gabe and the team!

    ADT Solar

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    working with Jesse to come to an agreement on payment due to the broken panel took a little time…read moreand nobody got exactly what we wanted, but at least they made the effort to make it right. Jason

    We've had ADT security for 20 years and have been happy with them. So when we wanted Solar Panels,…read morewe figured ADT Solar would be just as great.... but boy, was I wrong. Slow, terrible, creepy and awful are the words that describe ADT solar. 1. Creepy -- salesman was typical 1950's style pushy, inconsiderate and cringe worthy guy. He would walk into your house with dirty shoes on, speaking a mile a minute that you didn't know what was happening. He says misogynistic comments that I eventually just let my husband deal with him. He would show up completely unannounced (as in Hi, I'm in your driveway, I need to take measurements) several times and UGGGGH! They also want referrals of your friends so they can harass them ...... they basically pay you money for every phone number you give them. 2. Slow - from the time of signing the contract to turning on the panels, it's so far, been 1 year and 45 days. The Empire State Building was built in less time. Our panels are just on our house as decoration right now. 3. Slow - after construction, the crew and had cut out several panels of drywall out in our garage. It took them 4 months to fix it. They also used screws that were too large, and wound up drilling holes from the garage into the wall of the laundry room --- there were pointy screws protruding in the laundry room -- dangerous and ridiculous. 4. Slow -- while they were figuring out how to put panels on our roof, it took the architects/engineers MONTHS to figure it out. Everytime there was some sort of revision, our project would apparently go to the bottom of their very large pile of other projects. MONTHS and MONTHS of excuses. Our panels are still not turned on, but Ameren is currently paying the monthly payments until they figure it out....... so far they've paid 3 months.... TERRIBLE company --- find someone else.

    Electricare - solarinstallation - Updated July 2026

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