Had a cover put on my Ford F-150. From the initial call to the completed service, this location is…read moreoutstanding. Very professional and very friendly customer service, which is rare these days. After the installation, the technician was very helpful, explaining everything about the cover, and said to call or come back if I had any questions or concerns. I felt that this was very genuine and not just lip service. If I could rate them higher than 5 stars, I would. Extremely pleased and satisfied with the entire process

Got my spray in bed-liner, bed cover, and tint done at LineX Cincinnati location. A+ service prompt…read moreservice got everything done in one day. Very easy to deal with. Definitely be recommending to friends and coming back for any future work.

I'm a Custer local and was so glad when Eric opened shop. I'm 22 years military-retired. I have a…read moretrusted reputation for integrity. I don't hesitate to recommend or endorse Smyth Automotive to friends, family, or strangers. He's knowledgeable, experienced, honest, reasonably priced, AND when he fixes something, it stays fixed. If not, I'm sure he'd make it right with his solid work ethic. But, I really wouldn't know because I've never had to find out.

Close at 4 PM on Sundays. Best damn auto parts store in greater Cincinnati! Service is always above…read moreboard, and the availability of parts is prolific. And when it comes to getting help these people are so sharp they're not allowed in rafts.

There is a woman there named Crystal who has been very helpful every time I have come into the…read moreestablishment to pick up things. She does not treat me like I'm stupid because I don't know how to do certain things like for example I need windshield wipers. She went out of her way to put them on and even showed me how to do it so that I could do it in the future for myself. I have been there a few times in the past couple months and every time I've gone in there and she has been there. She's been very helpful.

Needed a rear wiper blade for GMC Acadia...stopped on a Friday morning...They did not have it in…read morestock...guy told me he would order it..and have it to the store by 4:30pm...Came back right at 4:30pm...that associate was gone..asked another person to see if it was there...He took one look at my receipt and says...no..it wont be delivered until midnight...I said fine...will come back Monday...Went back Monday...STILL did NOT have wiper blade...the lady associate was confused and checked...I just said forget it...refund my money please...Advance..you just lost a customer for life...will not EVER step foot in that Advance Auto Parts AGAIN!!

The woman "helping" me was more interested in telling the previous customer about how she can't…read morebowl because of her wrist then knowing what a caliper bracket bolt is let alone any other auto part is. she's then condescending about that whole interweb thingy & how it all works when I prove I used the correc nomenclature. Save some time and go to O'Reillys where they have some automotive knowledge!

Sold me a defective can of spray paint that exploded all of over my hands. They were not very…read morehelpful when I called about exchanging the paint.

I walked into this place, blind under a recommendation to have a repair done. I was in and out of…read morethere in less than 45 minutes. They had to order the part and took care of me extremely quickly with an extremely fair price. The write up person was kind polite and went out of his way to make sure I did not have to stay there long and offered me a discount without even knowing who the heck I was. I will always remember that and definitely recommend others use this location.

I can honestly say this team is so amazing - I don't mind when I need to get my car worked on…read more They are so friendly (Kevin and Ed especially) and honest - I know I'm getting the work done that really needs done at a reasonable price. I tried a car x closer to my new house - but they just don't compare. This place is worth the drive. Thank you Car X and Kevin/Ed team!!!

This place is literally around the corner from my home, they are always amazing, every employee has…read moregone out of there way to, using my rewards update, learn my name!! And address me by it when saying hello. Threw me off at first, but really resonated. My hubs is a busy guy who sometimes forgets to pump the gas he paid for, and they always catch it, and hold the money, waiting for him to return. Also, when he is grumpy, they try and coax a smile, it cracks us up! The gals on morning shift have often said, "see, he smiles when your here", regarding the rare morning when we come in together. Also, blew me away, one day in particular, my hubby had to leave ahead of me, and he bought and paid for my cigs and my energy drink, left it with the ladies, and as soon as I walked in, they hailed me over and said, hubby paid for and left this for you!! I mean who does that?? That's service I tell ya! Old school down home community involved service! Love it. And love those ladies. Thanks for making my morning!

Pat is awesome! This is my 2nd purchase at this dealership and Pat always professional and great at…read morecustomer service! Thank you!

I dropped my car off to perform a setvice. I had to call the dealership a few days later because…read moreno one ever called or texted me to tell me my car was completed. The service guy said that he thought he left me a message. He never apologized when I came to pick up my vehicle. That doesn't show good customer service at all. How do you not call a customer regarding their vehicle?