Just had a great experience at this location. I don't often need auto parts but my windshield…read morewipers were in bad shape and had a burnt out headlight needing replaced. I'll admit I came to this location just because it was the closest to where I was running other errands. However, I'm so glad I came here! The associate in the store Daniel was a huge help. He found the parts I needed quickly and offered to help place them on my vehicle. My wipers can be difficult to remove and replace but he easily and carefully swapped them out. He also changed out the burnt bulb on my headlight. I really appreciated Daniel's help and customer service!

Jimmy really does a good job managing the store. The staff is knowledgeable and friendly and knows…read morejust how to help. I recently bought a Mini Cooper, and they had the specialty tools and parts that I needed in stock to get it up and going. They carry Mann filters and Castrol synthetic oil that my car requires. I purchased Textar brake pads and rotors as well as rotor fastener screws. I was happy to see that they sell the ePad by Textar, which is the higher quality pad. They make a lot of dust though, but I clean my car regularly anyway. Function over fashion, right! The man at night will not allow me to purchase with my commercial account. Call you CAM and learn your job

Five stars for Bryson H! I'd give ten if I could…read more There were two employees in the store and 10-15 customers. I needed windshield wipers and I wasn't going to ask Bryson to put them on but he offered so I took him up on it. He did it very quickly, and it only took a minute or two but in that time I asked him if he likes his job and he said he loves it. Loves helping people, loves the organization. Very polite young man with wonderful customer service skills. While I was waiting my turn he was incredibly courteous and pleasant to every customer he helped. Great work ethic and positive attitude!

I want to start by saying I am 43 years old and my interaction with Robert today, at the AutoZone…read moreNewport location, was hands-down the best ever! I came in with a 'check engine' light; Robert ran the tester on my truck and put the info in the computer - he let me read the error, which could have been in Latin for all I knew. In layman's terms, Robert explained it perfectly, so I purchased the parts. I told Robert I was probably going to have a mechanic do the work but he offered some advice and knowledgeable suggestions so I thought I would try. I was able to replace one of the parts easily but needed additional tools to replace the other, so I returned to the same AutoZone. Very professionally, Robert (and his co-worker, but I don't have his name) loaned me three different tools. I was able to complete the job in the parking lot, but had to come in and out of the store once or twice with a question. Robert was able to multitask and quickly answer my question while working with other customers. The "above and beyond" aspect of my interaction with Robert was when he stopped-out to check on me. That was awesome! I do minimal work on my truck but with Robert's helpfulness, I did the job, and easily saved several hundred dollars (by not going to mechanic). AutoZone...you have a very good employee, keep him happy (for your customers sake). Thanks again, Robert. Preciatecha!!!

Just got back from Miamitown Napa store. GREAT service!!!…read morePrice for a top grade van battery was lower than other auto parts stores I checked and they installed it right away and did a great job! PLUS, he figured out why my heater fan wasn't working on high and fixed that! I checked the part price when I got back and they were 15% lower for that too than other stores. Check these guys out first, they are pro,s and honest, not looking to rake you.

The staff is so helpful and efficient! I went in to get a new battery for my car and they were very…read morehelpful and friendly. They even looked at the oil filter I had built elsewhere and could tell me if it was the correct one!

Incredible selection and customer service! Custom made cables and large selection of Honda…read moreproducts. Mike S.

The business recently started carrying Honda Power Equipment. Stopped in on a Saturday a few weeks…read moreago and bought a new trimmer. The owner stayed over to get one ready for me and review features and operation prior to me leaving. Super friendly and very customer oriented. They also will be doing service on Honda equipment, so I will be using them for my mower and snow blower also.

Always welcoming and attentive. Today I went back for help with a wiper blade detaching. Chrissy…read morereplaced with a new one no questions asked, except, so how's it going? Great service and they remember you.

I couldn't recommend this advance more! I had the best experience with Chrissy the general manager…read moreand the assistant manager. Went in with my daughter and they kept her so entertained while we got everything figured out. They definitely went out of their way I really appreciate it

I had a low tire on my car. I was closer to Loveland and called a Tire Discounters at ten am to try…read moreand get it. No luck, to busy. So I called Bob Sumerel and they said to come on in and they would work me in. Wasn't more then two hours and I was out the door with my tire fixed. That's great service! Thanks!

Had a flat tire they saw me on short notice and I was out in over a little of an hour great serviceread more

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

Shaun and Kelly helped my daughter buy her first car before heading off to college. Shaun was…read morepatient and kind and listened to our needs and was helpful at every step. It was a seamless endeavor from start to finish. I highly recommend! 10/10 experience

Emily H. was amazing and knowledgeable about Subaru. She helped make a stressful process very easy…read moreand exciting. I appreciated her laid-back personable but professional nature. She taught me about all the incredible features in my new ride and was very attentive and quick to respond. I'm a Subaru person for life now! Thanks Emily!