Today, we sold my daughter's vehicle to Crazy Rays. Ryan, the attendant was very cordial and…read morehelpful. The young man, Dunbar, was very professional and helpful voluntarily remove the license plates from the vehicle with a smile. I am extremely happy with service at Crazy Rays. Thanks for making my day.

Not good spent most of the day getting rear springs off a old lincoln they charged me 56 dollars i…read morecould have gotten them for 77 dollars on line and that included new shocks waste of time

This might be the most incompetent auto parts store around. Went in looking for r134a refrigerant…read morefor automotive applications, with receipt from previous purchase. Attendant at desk proceeds to offer to sell 3 cans, which he has 5 cases of, for numerous different prices, up to $80 each down to $16.99 a piece. Receipt says $12.99. Attendant is so incompetent he can't find an item, for which I have a receipt, in his system. Waste of precious weekend time. GO ELSEWHERE. You have been warned. Astonishing, shameful experience.

very helpful and courteous. Treated me with the utmost respect. Would recommend to family and…read morefriends.

Absolute worst auto place around here! My husband and I will never go there again! We went there…read morebecause my cars battery seemed liked it was dying. So we went to get a new battery, they tested it and the machine said the battery was low, so we bought a BRAND NEW BATTERY. The guy who was 'managing' didn't even put the effing battery on right in the first place,(he had no clue what he was doing) and the car wouldnt start at all! then said oh we never even needed a battery, so we put the old battery back it, they test it and said oh it's not your battery it's something else! So your telling me that you read the machine wrong to begin with!? Asses!!! Then it gets better, with the car not starting it all we were stuck in the parking lot, so this awesome manager tell us, oh well there's nothing we can do.., and just leaves us there! I wanted to punch him in his stupid effing face! NEVER AGAIN!!! If it was possible youd get no stars from me you raging jackasses!

This used to be great place for getting parts at reasonable prices, but in the last few years, it's…read morethe last place I try. Between Ebay, Rock Auto and Facebook Marketplace, there are much better alternatives that are cheaper and less hassle. Plus, the attitude that the middle age lady cashier has is plain rude, like this is the last place she wants to be, is the best reason to shop elsewhere. She must be related to the owners, because if she treated customers like this any place else, she would have been fired long ago, Most annoying is that the cashier pretty much makes up the prices as you go. Sure there is a list of prices, but they often upcharge for a part. Example, needed a cruise control module. Price shows $37. Cashier insists its a ENGINE CONTROL MODULE and wanted to charge $84. I left without it and bought one on Ebay for $30 shipped. Other time I needed a hood insulator. The thin fabric liner attached to the hood and about the size of a floor mat. A floor mat is $7 but there is no price listed for the hood insulator, so the cashier says, $30. I said no thanks and bought one brand new at the dealer for $42. I was behind a guy checking out and he had a pile of parts. Bumper cover, fender, headlight, radiator core support with radiator, condenser, cooling fans, etc. Total with fees and tax was almost $750! Just a couple of years ago that would have been $300 max. I wanted to go up to him and say he could buy the whole car at a salvage auction for less than that. Another ripoff is an "Environmental Fee." It's about 8% added to the price of the part. They say, This fee ensures that we provide you with a clean and safe working environment while pulling your parts in our yards. So you have to charge a fee to make sure your customers are safe? That's like a supermarket charging an 8% additional fee on groceries to make sure the floors are clean and the lights are working. Geez, what is the $3 admission fee for, then? And lastly, the optional 90 day guaranty is not optional anymore. So the fender that was a reasonable $40 before, if you declined the warranty, is now $68. Why would anyone need a warranty on a fender? Also, if you are a business, they don't accept tax exempt sales, even though I registered with LKQ for that. And there is no number to call to straighten that out. Will be contacting the Comptroller of MD about that. The only positive thing I can say is that they post their inventory online so at least there is a good chance of finding what you need.

Five stars for the Friendly staff at entrance. Very Easy to find the car with part I needed. Rude…read moreunfriendly woman at the checkout. Prices were strangely high for a dirty headrest and a very dirty Car mat I found on the muddy ground. Total $24

Sales associate was clueless, talking on the phone the entire time. Manager was sitting in the back…read moreroom, while a line of 5+ customers formed. Searched for parts on my own, after asking for help. The line didn't move the entire 20 minutes I spent looking for my part. Did not find what I was looking for.

We bought wipers in the rain and both staffers refused to help us put them on. While putting them…read moreon, the staff watched us through the window, laughing. Smh

this place is amazing...i went all over the creation to find the parts i needed for my car and…read morenoone had them....until i found mr hershey...he slaved over his computer and presto he had the part in stock....loyal forever now