What do you do when you have your car taken apart and you open the box of fuel injectors you…read moreordered online a year ago and one of them is WRONG? Oh boy. Well, we went to NAPA first. Unfortunately, they did not have the part, but they offered to order it and have it the next business day. We decided to drive around and call around (for two hours) in search of the part. No luck! We called NAPA back and they put the order in. True to their word, the part arrived on Monday and they called us to pick it up. Excellent customer service!!!

The guys at NAPA Auto parts on Gilroy in Hunt Valley are the best. I have purchased my auto parts…read morefrom them for several years now based on a friend's recommendation. Their pricing is sharp; their staff is the best...attentive, informative, and non condiscending! Mike C is is one of them! NAPA parts are super quality and my local repair shop uses nothing but them. You will be glad you shopped there!

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

I bought and had windshield wipers put on my car. They were not put on correctly. They fell off on…read morethe Harrisburg expressway in a rain storm. The manager would not honor the warranty unless I could provide me the windshield wipers that fell off at 60 miles an hour on the highway I asked for the manager but he told me he was the manager I asked for his bosses number but he gave me a bogus number. Both window uppers were put on incorrectly do not trust them

Came in today and received kind service from Ray. After that Kyle helped me & was able to take care…read moreof my install. He was extremely courteous, nice and helpful. I would definitely recommend this store for your parts needs. Another gentleman there was also very kind and they were willing to answer my questions. Thanks guys job well done!!

I don't understand the other reviews. Every time I have come in, they had what I needed, including…read moreEVERY Liqui-Moly European additives, Japanese oil, etc. The staff is very efficient. I think they overall deal with mechanics, but I like them. Check it out!- Thomas

I walked into Salvo Lutherville, looking for Motorcycle Oil, non-synthetic. I thought I walked…read moreinto Animal House, as in the movie. These guys should be flipping burgers, not trying to give advice on auto parts. I never knew that all motor oil was the same...."car, motorcycle, marine, its all the same, they just label it differently. Get the cheapest one, and you'll be fine?" Definitely never owned a motorcycle, not sure if he was old enough to have his license. I'll have fries with that....all I had to do was walk out in the parking lot and bum a beer from the guys drinking out of their pick-up truck. Salvo used to be a Baltimore treasure, now it is just another hole in the wall..

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

If you're looking for the bare minimum of effort and a just a touch of attitude from the shop…read moremanager, you've come to the right place. Also, as nice as the technician was, he was overmatched by the tuning software and the end result was disappointing.

Anyone who knows me knows I don't like to leave negative reviews (and if you enjoy leaving negative…read morereviews, what's wrong with you?). To be fair, my experience at Bill Kidd's could very well be a fluke too judging by the other positive reviews on here. So take what you will from this review and hopefully you have a better experience than me! I came in to have a routine oil change and the check engine light diagnosed. What was supposed to be a one hour visit, turned into almost two hours. In the end, I was quoted almost 3k to replace the front brakes/rotors, back brakes, replace the oxygen sensor in the engine, and fix the back brake light. Sheesh! I know my car is old, but almost 3k? I asked to just go through with the oil change and have the back brake light fixed before jumping to complete the rest of the recommendations. I walked out paying about $300 and half of that was just for them to diagnose the check engine light. Afterwards, I realized they didn't actually fix the back brake light either... The trouble is, the receipt they give you is like trying to interpret Egyptian hieroglyphics. They list out every single thing they recommended, the cost, and lump all the other services they *say* they did that day in the same list. From this list, it's hard to tell what service was simply recommended and what service was actually performed. Ultimately, I chose to go to a different auto shop down the street who didn't charge me a penny to diagnose the check engine light. I ended up paying half of what Bill Kidd's estimated for the same services (for reference, Bill Kidd's estimated fixing the oxygen sensor for around $600 and the other place did it for $370). Plus, it didn't take nearly as long.

I had a great experience getting my car serviced. Check in was smooth, fast and prices were clearly…read morestated. I received updates along the way from Shannon was very helpful and detail oriented. They walked me through recommended add one and other options. Not sure why there are so many bad reviews because I had a great all around experience

Will was very helpful finding the parts I needed. I will definitely go back next time.read more

Will and Sebastian replaced my windshield wipers and honored the warranty for them. They'd gladly…read morehelp out any customer in need. Thanks, guys and AAP.