This rating is mostly because of a free service that Auto Zone offers. If you have an engine check…read morelight illuminated, they will connect a small computer to your car and tell you the code that was set and the recommended corrective action. Today was set by a degraded catalytic converter. On other occasions when using Autozone, I have found the parts I need and have always gotten friendly, attentive service.

Thanks to Autozone Woburn, and especially Andy, I was rescued last Friday with a dying battery on…read morethe coldest night of the year. Andy was so sweet and helpful. He only needed a few minutes to change out the old battery. I can't recommend this business enough!!

One counter person and he's shooting the shit with a woman! I went for gas treatment and I found it…read moremyself, he says to me " just a second" then proceeds to talk to the woman about motorcycles!! After that he starts showing her pictures of his dog!!! I put the bottle down left!!! There were more people behind me! Rude, just rude!!!

It's hard to believe there are no reveiws on this place. Every one I know agrees that the clerks at…read morethis store,are THE rudest people anywhere. The phone is All Important-you are Nobody. Some say it's because they cater to wholesale,and consider others as a nuisance. After going there foolishly,a number of times,I've finally decided to go ANYWHERE BUT here. Funny thing- the Napa in Wilmington, and other Napas,can't be nicer. Even when there's a new clerk,they act the same way here. Woburn Napa -Thumbs Down!

I ordered a small but important (to me) part through their website. I received e-mail confirmation…read moreof my order and the following day e-mail confirmation that I could come in to purchase and pick up my item. My item was waiting for me. The person behind the counter was very helpful. I hadn't been to this store since it opened and I worked in the area. I took a look around and will be back in the Spring for new summer gear.

Couldn't be happier with the in-store experience getting my Cardo wireless system installed in my…read morenew helmet. After ordering online and double checking by phone re (free!) install service I was greeted by Stephanie (sp) who not only remembered my call but immediately identified the unique requirements for installation in my new Arai lid. After an assist from the equally knowledgeable Kelly (sp) and another teammate behind the scenes, my system was gtg a short time later. This is my second time buying and installing a Cardo system via Cycle Gear and I couldn't be happier with the online/in-store experience. Kudos for hiring real motorcycling enthusiasts who also excel at customer service. I'll be back!

We had a great experience here with Mo! I went in to see a 2019 Mazda CX-5 Sport that they had just…read moregotten in. I was looking to upgrade after having my 2013 Subaru Impreza for several years. Mo was very professional, gave me a fair price for my Subaru trade in, and we negotiated a great price for the Mazda. The whole process was very easy and I drove away in my new Mazda very happy!! Thanks Mo!

DO NOT BUY A CAR FROM THIS DEALER !!!! if i could give this place zero stars i would. my fiance…read morebought a used durango from them for 40 grand the thing has been nothing but problems no floor mats no ac, cheap tires that caused warping, coolant leak, unconnect issue, cruise control had an electrical issue, the fuel pump blew and car wouldn't start, the thing has been in the shop more than its been driven since he got it presidents' day with like 32k miles, i've called and left messages on sales managers phone and haven't heard a word. when he tried bringing it back to them to fix the first issues they told us there was nothing wrong and gave it back to my fiancé we're over legal warranty so they won't answer us. a dodge dealership has confirmed and fixed all issues. you want a car that you can't drive that lives in the shop woburn toyota is your place.

Just wanted to say that our car buying experience with Colonial Cadillac and our sales person Ed…read moreMcMullen was outstanding. Have bought lots of cars over the years and only a few were good experiences. Ed gave us a great deal, followed thru on everything he promised and went above and beyond in his delivery of great service. I recommend you come to Colonial Cadillac for your next car. When you do, ask for Ed. He is outstanding and a very nice guy as well. You will be glad you did!! Thanks Ed !! Greatly appreciated !! Tom & Alana

Took my SRX here for service yesterday and it was a great experience. The car needed new brakes…read moreand Denise was awesome about getting the service department to finish it while I waited. Everyone is super nice and the waiting room is comfortable. They have so many beautiful new and used cars at fair prices it was hard for me to leave without buying one!

My car broke and mechanic quoted very high (that I realized after visiting AutoZone at Woburn), I…read morewas waiting in a queue when Gagan approached me asking if I'm being helped and while mentioning my issue, he explained me all that needs to be done, while Happy and Peter showed me all the parts I needed. It was shocking to see what the repair mechanic in Billerica quoted me and what I could get in AutoZone. I would highly recommend everyone to visit Woburn AutoZone as folks here are proactive, attentive and always ready to help. Gagan, happy and peter - THANK YOU !!! - you guys are awesome.

Brought my car in for a tune up. $1100 later my car is running worse than before. I brought it back…read moreto them on 4 different occasions with different persons test driving it with me, telling me that it was ok now. It's not. The garage manager said he borrowed a machine from another shop to test it out and would take a picture of the readings and show me??? He never did. Then his mmanager tried to tell me that the rpm's are within normal range after a 4 minute warmup it is still running at 1200. I spent a great deal of money on Ubers going back and forth! On my final visit with them they tried to sell me a battery!!!! Can you believe it? I got out of there as quickly as possible. Because I'm elderly, they tried to convince me that this car I've had for 12 years, repairing all its needs on time, is fine. Its still not fine and now I have to find a reputable mechanic to fix it.

Had to tow my RAV4 on a Saturday after an "independent mechanic" changed my ignition coils and…read moreplugs and completely messed up the car. Tim was nice, honest, did a thorough work and made sure the car is absolutely perfect before calling me to pick it up. The price was fair and he followed up with me after, to make sure I'm not having any problems . Very reliable and honest! This place will become my "to go" auto shop.

Terrible customer service, store manager Frankie is extremely incompetent, doesn't know how to…read morespeak to customers. Will not be going back to this, or any other advance auto ever.

I would call first to the Wilmington store. But the Tewksbury Store was open on time today. Very…read morehelpful in referring me to another store for. Battery replacement