AVOID PEP BOYS!!! I…read morebooked a simple appointment for new tires, balance and alignment. took them 8 hours, they came out just before closing to tell me they don't have the cone to balance tires on a Toyota then billed me a higher rate than I got quoted on their website, and sent me home with a poorly balanced tire set that shook the steering wheel. My car is now undriveable. it's been a full week, I've called the store and corporate office a dozen times. They have not offered a solution or refund. what should've been a 1-2 hour tire change turned into me not being able to drive my vehicle for over a week. I have a case opened with corporate office, all they can do is tell me somebody will call me back. nobody does. Do not under any circumstance get any service from Pep Boys.

Had an appointment that was scheduled! Not only did an efficient job of service but also performed…read moremy service sooner than expected! Great job! Kevin

Honest and professional. Brought my Audi in for maintenance today. I was told by another place at…read moremy last oil change that I needed new control arm bushings. Turns out, my suspension is perfect. I appreciate this dealerships honesty. Just needed an alignment and they got me taken care of. They went above and beyond, kept me in the loop, and fixed two recalls I didn't even know about. Very thankful for this place! Will get all of my maintenance done here! Thanks Ginelle!

Beware Buyers - the Audi SQ5 3.0 T engine issues continue…read more The 2021 car is great, but the engines are not built for good past 50,000 miles. And hey - when a dealership tells you, "oh the check engine light is only a problem, if it blinks" - beware, that is code for "Maybe she'll believe us and we will get her and her car past the 50,000 warranty miles..." Not appropriate - but a lesson learned - my bad for trusting them - it will not happen again.

Cheep and not the most knowledgeable staff but they get it done sometimes and even do a good job…read moresometimes