i came in to get a battery for something our technician was working on, robert that was working…read moreolder dark colored man with glasses was working on a car and made me open a bottle for him and i also picked his cane up when he dropped it, and i'm waiting for help and he just goes back to working on a car, finally he comes in and helps me when another customer pulls up that he obviously knew, he typed in the battery numbers wrong and told me they didn't have it so i walk over to the battery's and pick one up that's the exact same and was like what about this one and he said hold it up for me and then was getting frustrated with me because i held up the wrong side and then was like oh yeah yeah that will work, then told me how he typed it in wrong and so i'm paying with my technicians card because this is for work so i call him to ask for the pin and Mr robert starts telling me to hurry up and that he has customers waiting when there was one guy that walked in when i was there and they knew each other like yeah i'm working too, will never be coming back here unless i really have to terrible experience when a worker is barley able to help and is rude and telling you to hurry up when they are being slow!!!!!

The two ladies behind the counter were so helpful and nice!…read more They took pride in their role.

Turns out, you can get parts for a lawnmower at NAPA Auto Parts. I ended up coming here to order a…read moreparticular item for my lawnmower. Didn't take no more than 2 days for the gasket to arrive at the store. While I was here, I managed to get a new flitter and a spark plug just to have everything new. There prices are reasonable and the employees was very friendly and helpful in making sure that I had everything I needed.

Needed to stop by here and get some fuel cleaner for my car as I was pretty sure I had gotten some…read moredirty or water downed gas. I went in and couldn't find what I was looking for, so I asked the staff there and they were able to guide me to the product quickly. They were friendly and offered a suggestion, which was NOT the most expensive, and made me feel secure / confident in the purchase. I saw other staff go out to someone's car and help them with a battery, which is nice to see as other stores do not offer to do this service. I'll definitely come back here again next time. The only issue is that the parking lot is hard to get into and can be a little cramped at times.

I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!

Outstanding Service. Needed a Battery for our 2015 Audi Q5 so went here…read more The Parts Specialist Zay was Awesome! Got me the correct Battery, installed it and reflashed the UCU in less than 30 minutes. I highly recommend this location for any Vehicle needs! Thank you Zay!!

A quick stop in took for one item. The employees were not very helpful. Personally, I'll likely go…read moreto another location.

Southside staff was very professional, helpful, and provided limited pressure in our search! Lee…read morewas especially respectful and patient in our test driving and considerations. They provided the most reasonable prices that were researched in the immediate area. Even at the end of our visit we were provided a negotiable price that we could refer to until the next business day, as well as further connections on programmable keys. Just like in school, if you don't ask questions you may never learn at the perfect opportunity, so ask away with these guys. Despite finding an offer elsewhere, they still were open to provide assistance.

Southside Automotive Group was friendly, genuine, and easy to work with. The team made the process…read moresmooth and transparent, and the new truck I bought literally exceeded all my expectations. Highly recommend them to anyone looking for a great vehicle and excellent customer service.

Very knowledgable and friendly service. Honest and will explain to you in detail the problem and…read morethe solution. Keeps you informed of the status at all times. I recommend them highly.

Highly recommend Greystone Tire and Auto. Have used them for years. Car battery was at the end of…read moreit's life. Appointment was made quickly and replacement installed. Very helpful manager. The company also gives a discount for Costco members. That's a nice perk. Call them.

My old car 152k miles!) decided to break down today (alternator, radiator, battery) on the way from…read moreTennessee to a graduation ceremony in Florida and the people at Liberty were SO incredibly helpful! Repaired super fast and back on the road ahead of expected time. All the love and praise for them for taking care of us in our moment of desperation.

I took my truck to them 6 times and it got worse with every trip. Now it leaks oil and has no oil…read morepressure. It is not driveable. They keep your vehicle for weeks at a time and charge you for the new issues they create. Steer clear of this shop.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.