I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!

I can't say enough good things about the staff that work here. Twice they have gone above and…read morebeyond to help diagnose and fix intermittent issues I was having with a dead battery/starting my car. I purchased a car battery from them 1.5 years ago. Yesterday after testing the battery and determining that it was still healthy, one of their staff jumped my car, tested the alternator, and finally removed and replaced the battery terminal bolt that was causing the poor connection. Not only did this completely solve the problem I've been having with starting my car, they didn't even charge me! Every time I've gone to this location, the staff have been similarly knowledgeable and helpful. I will go out of my way to buy car parts here from now on.

I was having trouble with several lights alerting in my car and after taking it to a service center…read moreand still experiencing trouble I went to AutoZone and they were able to help me get what I need to resolve it! Jay was a great help and I would definitely recommend this location!

The two ladies behind the counter were so helpful and nice!…read more They took pride in their role.

i came in to get a battery for something our technician was working on, robert that was working…read moreolder dark colored man with glasses was working on a car and made me open a bottle for him and i also picked his cane up when he dropped it, and i'm waiting for help and he just goes back to working on a car, finally he comes in and helps me when another customer pulls up that he obviously knew, he typed in the battery numbers wrong and told me they didn't have it so i walk over to the battery's and pick one up that's the exact same and was like what about this one and he said hold it up for me and then was getting frustrated with me because i held up the wrong side and then was like oh yeah yeah that will work, then told me how he typed it in wrong and so i'm paying with my technicians card because this is for work so i call him to ask for the pin and Mr robert starts telling me to hurry up and that he has customers waiting when there was one guy that walked in when i was there and they knew each other like yeah i'm working too, will never be coming back here unless i really have to terrible experience when a worker is barley able to help and is rude and telling you to hurry up when they are being slow!!!!!

They had exactly what I needed and had the best price. My overall experience was very, very good.read more

I was the only person in the store to have a dime to my name. No customer service, nobody buying…read moreanything just people making payments on pawned rims and titles to dodges to wide eyed zombie employees. Drove out bc of radio commercials will not be back. I got looks from the hang arounds like I'm a cop bc I'm a white.

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

Zach is a legend. Helped me and my wife when we were in a pinch. Saved us tons of money and was…read morevery professional. Thanks Zach

I have bought at least 4 sets of tires through Discount Tire. My past experiences have been…read morereasonably good, but this latest set has tested me. I originally somewhat reluctantly purchased a set of Cooper tires knowing a 30 day free exchange warranty was offered. After riding on them for about 2 weeks I decided the ride was too much of an off-road feel where as I was prioritizing a highway ride. I elected to pursue the exchange. Moving to a tire listed at $20 per tire more resulted in a proposed added cost of $500. I looked closer at the breakdown and learned that in addition to the expected $80plus tax, I was to be charged for: 1) a new tire warranty. I was told at this time that the previous tire warranty I purchased for $25 per tire or 15% of new tire cost was non-transferable. Not only non-transferable but also non-refundable. This is probably covered in the miles of pages of terms and conditions but wasn't made clear to me. 2) The tire balance and mount which the company website stated should be waived was not. 3) To make the change, I had to waive the new tire warranty that would have added $35/tire or an increase of $140. A business that advertises honesty isnt as transparent with their advertising as expected. I'll be looking elsewhere for my next tires.

Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

Only get good service if your white I told the guy I was going to be there in 15 minutes and he…read moreleft before I got there and he hung up in my face

Similar great service as we experienced at the Pelham location…read more The Pelham location actually had us come over here to check out a couple cars that they thought might fit what we were looking for. At the end of the day we didn't make a purchase, but they were correct and had us look at a car that was what we wanted (not sure why we didn't go for the one they had - may have been miles) and we ultimately ended up purchasing (unfortunately not from them - really, but that's another story). Staff was friendly and didn't mind working with the team from Pelham to show us what they had. Again, same no pressure ... no haggle establishment. Same as Pelham, I wouldn't hesitate to check these guys out if we were shopping for a new vehicle.

As a long time customer of Driver's Way I am disappointed with new management that has decided to…read moreeliminate some of what I would call 'legacy' sales people that we have dealt with for years for no understandable reason. Trying to find a place to do business with that provides exceptional service is always a challenge , especially in the world we live in today and every once in a while you get lucky and find a super star that not only represent the brand well, but make you feel as you are the only customer they deal with. This was the case with one manager at Hwy 280 location and we referred countless friends and family. However, not anymore and Driver's Way has lost a customer.