We ended up coming here for a particular part which they didn't have in stock, but what I like is…read morethe fact they can order the item you need, you pay for your purchases and come back the next day to pick your item up after arriving at the store. We were greeted and help as soon as we walk in and I find that very satisfying. For whatever reason you find yourself in O'reilly, you always can count on them having any type of auto parts you need for your car.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

In November, I lined up as the service department opened. I was told it would be 2-3hours. They…read morerecommended I make an appointment the next time so I wouldn't have a wait. I went to Walmart for my oil change. When I purchased my vehicle, I also purchased a full extended warranty and service plan. Today, I showed up for the appointment I made, on time. They told me I have a 2 hour wait. This is unacceptable. When making the appointment, I had to do it through AI. The computer did not tell me I would be subject to first come first serve. When speaking to the "manager" I was told on the website it states this. This is not what I was told by their employee in November. I do not recommend the service department here. I will take it a step further and recommend you purchase your vehicle elsewhere.

Purchased a 2024 Honda CRV Hybrid Sport in March 2024 from Brannon Honda. They sold me a prepaid…read moremaintenance contract, as well as, an extended warranty. While this sounded wonderful, I found out it was a waste of money, time and miles on the car. I have always driven a Honda. I usually buy local however Brannon has the color and body style I wanted so I took the chance. All Honda dealerships are not created equal. They didn't sell the Honda Care extended service I'm used to getting. This is my fault for not looking closely, but I did have a migraine at the time of signing the paperwork and listening to the typical car finance guys fast talk. Anyway, summer of 2025 started having a "power system problem" pop up. this would cut the A/C off. Took it in several times, spent hours in the waiting room for them to not see a problem. May 2026, after the car was out of factory warranty, they found a problem but nobody there could explain what it was much less offer a solution. We called, we texted, we emailed with no response. Took it to the local dealer's service department who checked it out and found the problem. Of course, this wasn't covered so we had to deal with the extended warranty company. This took another week waiting on an inspector to come, spend 10 minutes in the car and ultimately deny the claim because the A/C worked while he was there. It cut off on my way home from the dealership. I ended up trading in that car for a new car from my local dealership without so much as an official apology or anything from Brannon. Still waiting on the refund from the POS extended warranty company.

Turns out, you can get parts for a lawnmower at NAPA Auto Parts. I ended up coming here to order a…read moreparticular item for my lawnmower. Didn't take no more than 2 days for the gasket to arrive at the store. While I was here, I managed to get a new flitter and a spark plug just to have everything new. There prices are reasonable and the employees was very friendly and helpful in making sure that I had everything I needed.

Needed to stop by here and get some fuel cleaner for my car as I was pretty sure I had gotten some…read moredirty or water downed gas. I went in and couldn't find what I was looking for, so I asked the staff there and they were able to guide me to the product quickly. They were friendly and offered a suggestion, which was NOT the most expensive, and made me feel secure / confident in the purchase. I saw other staff go out to someone's car and help them with a battery, which is nice to see as other stores do not offer to do this service. I'll definitely come back here again next time. The only issue is that the parking lot is hard to get into and can be a little cramped at times.

This O'Reillys location is OK I have been in there and gotten what I needed a few times with no…read moreproblems but it's not winning any awards either. You'll usually find what you need and that's the main thing but I'd improve on customer service it it was my store.

this is a good auto parts store. it is the one I use all the time.I use the store in Pinson.read more

Shout out to Chris, the manager, for being so helpful! Kelsey is new and he is trying to get up to…read morespeed, too! I appreciate their politeness and willingness to help! I'll definitely be back!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went to O'Reilly on Gadsen Hwy and was treated by a manager name Kobe . I had a head out. He…read moregot me the bulbs and installed them. The service was quick and the staff was friendly. I was highly satisfied with the outcome. Thanks for great customer service.

Come here to get our battery checked , the man who works here is named Ronnie, well he is a very…read moresweet man. He found that is is our battery right off and the rain is headed this way fast, we told him we would hold the umbrella over him and he was so thankful. It is so good to see people who love there work and enjoy there customers. They have all of our business from now own. Thank you oreilly for such a great store.

The overall experience was amazing! The overall process was very smooth. Communication was amazing,…read moreand my car is running like new! Team is very knowledgeable and worked hard from start to finish and the process was very quick! Definitely recommend!!!

I wouldn't replace these guys for NO ONE. They know what they're doing and get the job done. They…read moreare PunctuAl, honest, professional, and a must try. I request all my friends to come here and even strangers lol. The value and quality of work they give is unmatched. Shoutout to Hugo. Salute!