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    Advance Auto Parts

    3.2 (5 reviews)
    Closed 7:30 am - 9:00 pm

    Services - Advance Auto Parts

    Auto battery and fluid recycling

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    Ask the Community - Advance Auto Parts

    Pep Boys

    Pep Boys

    2.0
    (41 reviews)

    I never write reviews but I had to for this. The manager Maddie was super kind and her customer…read moreservice was beyond 100%. James, who did my breaks explained everything to a T and being a woman I didn't feel taken advantage of with not knowing what my car needed. These two deserve a raise! They were absolutely wonderful and made a tough day a little easier for me! Thanks to them!!! They deserve the recognition of their kindness and helpfulness!

    Well, after checking in, while waiting, I read all the one-star Yelp reviews. I told the employee…read morethat he had bad reviews. He advised me that must be from the prior service managers, which I knew was a lie based on the dates of the review, unless they just changed within the last 10 days. I thought I may have needed a new battery, so I asked if I could get a diagnostic test, I was advised NO without an appointment. Well, because I feel I'm a mechanic, I said okay I'll just buy a battery. I was advised they could put it in. Was told wouldn't take long, but it took over an hour. Maybe I'm just inpatient, but I thought an hour was long. The person helping me was very nice and helpful. Unfortunately, the battery obviously wasn't my problem, as I still have the same issue, so to the dealer I go. They also didnt know the car needed to reset after replacing the battery, so in the parking, like I had to google how to reset. Lessons learned. 1. Im not a mechanic. 2- Some things you just need to stick with the dealer. I'm not sure about pricing, but it cost me 250.00 for the battery and installation. I'm hoping that was a reasonable deal.

    Marks Auto Parts

    Marks Auto Parts

    3.0
    (4 reviews)

    I'm in the car business and recently ordered a bumper assembly from a salesperson named Chad. He…read morecharged me $450 for a part that was broken in three places. I arranged for someone to pick it up from their yard, and when they arrived, they sent me photos showing the part was damaged and left outside the yard. I immediately called Chad, and he promised to resolve the issue the next day when he returned to work. However, after multiple follow-ups, Chad completely ignored me. The only reason I placed the order with him again was because they owed me a credit from a year ago and never refunded my money. On top of that, I spent $350 to have the part delivered. Stay away from this junkyard--these people are truly unprofessional.

    To whom it may concern @Marks Auto Parts I would like to…read moreexpress my deepest appreciation for this employee of yours, Ashley Simone. Ms. Simone was an immense help in helping me get my refund completed quickly (wrong part ordered by me) and most importantly obtaining a discontinued part (a rear windscreen for an 07 Kia Amanti) that was literally nowhere to be found in the U.S. but she managed to locate the only one available and arrange to have it shipped directly to my installers business in Augusta, GA. This was a six week ordeal and she was always pleasant and friendly to me every time I called or e-mailed her. These days it is rare to find someone who does what they say they are going to do and do so in a timely manner. She is a true asset to your company. My mother-in-law who is 85, was ecstatic to have her car back which made my wife extremely happy as she had become the chauffeur to her mother.

    Advance Auto Parts - autopartssupplies - Updated July 2026

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