Returned Uhaul trailer to Ed on 6/7/2025. Super nice guys,…read moreeasy as pie return. Would definitely rent from him next time.

Very reasonable and honest mechanics, who don't overcharge or try to oversell! I've brought my car…read morethere a few times after comparing other spots, and they always had the lowest and most reasonable quotes without compromising quality.

A while back, I was just looking for someone to do my daughter's oil change and I discovered Lou's…read moreAutomotive Center as recommended through local FB groups. They were great so I visited them again for two issues with my car. My car dealership quoted me almost $2000 to change my LED headlamp and I was devastated by the cost. Then I had an exhaust leak so I prepared for the worst. I went to Lou's-lo and behold, it was not a $2000 replacement at all! Just a lightbulb replacement that was EXPONENTIALLY less money. And then, instead of just repairing the exhaust leak (because I would have been none the wiser), they informed me there was an open recall and if I took it back to the dealer, I would likely get the repair for free-and I did! So, they have a client for life now!

Very accommodating and helpful. Prompt service and reasonable pricing. Diagnosed the issue quickly…read moreand ordered the necessary parts and materials. My car was ready the same day. So far I am very pleased.

I'm going to make it much shorter that what corporate was sent…read more Been here 6 times since April trying to fix a swaying issue with my car and a lot of money spent. After they couldn't find the issue I decided to work on it myself. Everything said and done we agreed that after I work on it I'll get a free alignment After asking them to check it; Firestone stated and charged me for replacing bad sway bar bushings I agreed to. Today when doing the work myself on the rear arm I noticed that they were not replaced. They just lubricated the old ones and charged me almost 300 bucks for it. I replaced my rear control arms. Bushings on them were torn up. If you need something done right just do it yourself or find a reputable shop and not a chain.

I brought my 2019 Chrysler 300S to Firestone at 1375 Blackwood Clementon Rd in Clementon, NJ after…read moremy vehicle shut off while driving. When I first arrived, I left my keys with the store manager, Rob. The following day, I spoke with an employee named Kyle, who informed me that the vehicle had not been brought inside due to the cold weather and that only a code related to the battery had been pulled. Despite that, I was told the issue could be related to the transmission, without a proper diagnostic being completed. The vehicle remained there for a couple of days without a confirmed diagnosis. When I returned to pick it up, the hood was already propped open, and I observed that engine components, including the intake and wiring, appeared to be disconnected. Because of this, and the lack of a clear diagnosis, I had the vehicle towed to another shop. The second shop diagnosed the issue as a faulty fuel pump, and after that repair, the vehicle was able to start and run again. I opened a corporate case (Reference #2956499) and went through multiple levels of communication. I initially spoke with store staff, then an area manager, and was told a regional manager would contact me, which never happened. The situation was then escalated to the claims department instead. During my interaction with the area manager, the call became unproductive and ended without resolution. I was later contacted by the claims department and asked to provide documentation, which I began gathering and submitting. At this point, it has been over two weeks without any follow-up or update on my claim. I made multiple attempts to resolve this through Firestone's proper channels before leaving this review. I am simply looking for accountability, communication, and a fair resolution to this situation.

My local auto parts store happens to be right across the street from my car dealership. I don't…read morethink they perform free code lookups like autozone, it is a much smaller store that I believe caters more to garages and mechanics. They came up big for me recently however, and I want to give them props. Packed my car for a trip to the shore only to find my battery dead. I called Toyota service, who told me they would need to order a battery after I explained I was on my way to the shore. I'm shocked they don't carry them in the store. I checked Napa's website, found a nice battery that would fit my car and placed an online order. Jumped my car(I have a portable charger, highly recommend) and had my new battery within 25 minutes. Took it home and installed it and was on the road within an hour, but of a stressful start for my vacation but Napa came through for me in my desperate time if need.

Efficient, nice staff. Had a good selection of parts and oils and fluids. Would recommend.read more

Excellent communication from beginning to end. Not only did…read morethey perform they explained what was needed, why and how to avoid unnecessary costs. This gained my confidence and a lifetime of loyalty I am riding smooth at 1/2 the price the dealership quoted. Thanks to Sean, John, and Mr. Bill

These guys are fantastic. Had issues, took the SUV to a dealer and immediately got the runaround…read more I finally woke up and asked my indy guy if there was a good trans shop around. He suggested Motortrans instantly. Called the shop, spoke to Sean and arranged a tow from the dealer (who stalled). Anyway, Sean and company diagnosed the problem, dealt with the warranty company, and fixed/rebuilt the trans. And I hadn't even met them personally. People who know what they are doing, don't take shortcuts are hard to find in this sector. Add in that they are the nicest people, and this is what you get at Motortrans.

Bought a Groupon for an oil change and tire rotation, of course they added on $30 for extra qt of…read moreoil and an "special" filter my truck required. They try to sell me 4 new tires, which 2 are brand new. Go to pick up, I pre marked the tires, found them NOT rotated. When asked they said they were done! I called him out on it, after some scampering and excuses he admits to the worker not rotating them. I wait for the rotation, He states they rotated and check pressure. On the way home the pressure reads drivers side at 40 passenger side at 36. No I have to question everything, did they even use synthetic oil? Beware beware beware

Just had my handicap accessible van serviced there. They did a great job doing my oil change and…read morerepairing my AC. This is not always easy because it takes a little more work to properly lift my van due to its functions and I find many shops don't want to put in the effort. The employees were all very polite and Bill the Service writer or manager was friendly and knowledgeable. Would highly recommend to others.

These guy's are the bomb Great service…read more I needed their services twice ( 2 times ) and was pleased

Everything went well half the time and more than half of the price the others were asking it's back…read morein the cut, but it's a beautiful shop and those guys are efficient. The quality to work was A1. I i'm more than satisfied with their work on my 2014 Cadillac XTS

Andrew is nice and provides useful information. They started work on my car within ten minutes of…read moremy arrival and had the job done in a little over an hour. I got a synthetic oil change, new engine air filter, and three new wiper blades for little more than an oil change would have cost me at Toyota. They even reset my maintenance minder (which the dealer has sometimes forgotten)! I was able to talk to the mechanic and ask questions. So different from a dealership where the customer sees neither the mechanic nor management.

Andrew and his staff I have used many times and would recommend them to anyone. I have gone for…read moreminor to major repairs and have been more than satisfied with the pricing and quality of work. My daughters car broke down at Shop Rite months ago and I called Andrews Car Care and they arrived in 30 minutes to assist with her vehicle. All it needed was the connections to the battery to be cleaned. No runaround or gimmicks with this conpnaAndrews car care is prompt and always professional!