Everything went well with my experience at O'Reilly yesterday…read more Thanks and keep up the good work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.

Thank you for great service today! I had a 9:00 appt for oil…read morechange and was out of there by 10am! Awesome! My service employees were great! Mike greeted me with a smile. Lexi noticed I had unused points that equaled a free oil change and Jesse went above and beyond since it was raining to bring my car into the bin so I didn't get wet. Thank you everyone!

Upcharge service near scam or actual scam tune of $360 at oil change/scheduled maintenance…read more Service advisor constantly "talks fast" (very fast), highlights a small charge and skims over or fails to mention a large charge. When you complain, you are shown a video of your conversation with the service manager that you can hardly hear with again talk that is fast and unclear. You are told the video ...cannot...be sent to you for more detailed examination. I remember agreeing to a $45 charge while looking at a page that showed $16. You'd think a service advisor would take some time to clearly explain the need for a $360 service item. Examining the maintenance schedule their is...nothing...anywhere remotely related to the "fuel cleaner" for which the charge was made. Of course, with a video one can hardly hear, and a service manager "talking fast" in "urban slang" tones and accents I can't say ...fairly...what the video actually shows. All I can say is it makes no sense that I would have let the request to pre-authorize a $360 upcharge at an oil change/scheduled maintenance go unnoticed. I remember very clearly during each of our conversations...struggling...to understand the service advisor. I really wonder now if all of that "fast talk" wasn't cultivated to further failed understanding. The service manager had the nerve to tell me, "Don't threaten me" when I "threatened" to buy a Rubicon at a different dealership.

They sabotage my wife car I would not take my bicycle there for them.Fix I had one thing fixed. 45…read moreother things they messed up.

Pep Boys destroyed my driver door and fender. Messed up my payment. Stringing me along via…read moreinsurance claims and customer service claims for the last 3 or 4 weeks now. Rear left brake line came loose and lost control because I had to miss a vehicle with littile to no brake pressure left. No one takes anyone serious at this establishment and I'm left with no choice but to hand this over to my attorney. I would never bring a vehicle here to be serviced if I were anyone else. My fault for giving a corporate shop a chance. This is the second time posting this since they somehow removed my first post

I went with my Mom yesterday to look at a preowned Honda CRV that I saw online. Although the…read morepictures looked good we had a few concerns. Clint Brown and I texted before we got to the dealership and he promptly greeted us and had the CRV all ready and waiting for us. Clint answered all our questions and was very understanding with our concerns. Clint was very professional and friendly and showed respect to both my Mom and myself. Clint drove us to the mechanic we wanted to inspect the CRV and showed great patience with us throughout our buying process. We also met the sales manager, Craig Smith and the used car Director, Lynwood who we were very impressed with also. We will definitely be back if we are ever in need of another vehicle and we highly recommend Mazda of Columbia, especially our salesman, Clint Brown!

My wife and I had an excellent experience at Mazda of Columbia. We were greeted with a warm smile…read moreand friendly sales rep named Mackenzie. We walked in there to test drive a 2025 CX90 and didn't know much about the different trim levels and what each trim offered. However, Mackenzie and the managing partner of the dealership, Jason, did a wonderful job helping us find the car that catered to all our wants and needs. We didn't buy on the first night that we went because we had a lot of thinking to do, and Mackenzie and Jason were very understanding and they weren't pushy either. We came back again the next day, we test drive a few more cars. Initially we wanted a 2025 CX90 Black on Black, but we ended up leaving with a car that was light exterior and interior and they made it so easy for us to figure out what we truly wanted on our own. We traded in a car, they were reasonable with their offer and we accepted. We felt highly valued and respected, even throughout the tough parts of the negotiation. Even when we signed the documents with the finance manager, Kent, we felt very much at ease. And although his job is to sell us everything but the kitchen sink, he was not aggressive or forceful in offering us warranties and additional coverage products. He was honest and genuine, and we did buy a service contract because of that. Mazda of Columbia is the complete opposite of the stigma that dealerships and car shopping carry. I would buy a car here again without a doubt, and would recommend my family and friends to shop here.

In the age of disingenuous big-box AutoZone/O'Reilly's corporations, it is refreshing to see local,…read moresmall family owned-businesses such as Irmo Auto Supply. The owner is an old school local business owner that has been rocking this location for 20+ years now, and will provide you a genuine, friendly experience. As someone from out of town, I visited (pleasant experience) this Carquest location on a whim recently instead of O'Reilly's, and I can say with confidence that I will support this local business from now on for my needs related to auto parts and car-wash accessories. I appreciated how authentic Irmo Auto Supply was, and look forward to coming back one day. 5 stars!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.