Great experience. Had fantastic time with Florella who helped with everything. Responded…read moreimmediately to my texts and walked me through the entire process. Great service and professional staff.

Good customer service, interesting selection vehicles, made it somewhat easy, so far so good for…read moreour purchase

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Sales and finance were great to deal with but service after purchase and quality of the vehicle…read morewere horrible. I bought a brand new Honda Ridgeline and got a warning light the second day of ownership saying the blind spot monitoring system was not working and to see dealer. Took it in for service and they stated that they would have to order a part to fix it and it would take a week to get it. I drove the truck home and when I went to back out of my driveway the backup camera started flickering and went black. When I called Flow service department they said well we will look at it when you bring it in for the blind spot fix. This is supposed to be a brand new vehicle! Only 200 miles on it and already having problems with it and the service department and dealership are just treating it like it's no big deal.

Such good service!!! Ed was a great help and very informative on the part I needed replaced and got…read moreit done very easily and quickly! Will be back

Needed a once over prior to a a road trip to PA. Fixed TPMS problem related to rim corrosion, front…read morepads/rotors and a couple gasket issues, etc. Matt and the front office guys are courteous informative, and willing to help work out problems. Loaner is a plus. Amazing driving a CRV with 355K miles. Keeping my Hondas alive with LKN Tire. Prices seem fair.

These guys helped me a lot today. I was having battery issues from a gold brand I bought two years…read moreago from advance auto. They replaced my battery as it was under warranty and while I was there I picked up a battery charger which works great. Now I have a just in case charger in my garage. They also gave me a clue to look for a battery drain in my car. I am going to get started on that right away. One suspect is Sirius radio. Whether you subscribe to it or not it could be looking for a signal and draining your battery. This is where I will start. Again thanks to all the guys at advance auto.

I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

I wish more stars were available to give these guys. There's a reason that I'm willing to drive in…read morefrom out of state to bring my car here. I've come to DAP for tire mounting, turbo replacement, random engine lights, etc. Every time, they go through the car thoroughly take pictures, take notes before sending to me for repair approval. They've taken plenty of time to work with my (very slow to approve) insurance company. Lee even had to stay late with them on the phone to get the repair completed when I was on a tight deadline. They didn't have to do that. They're experts on European import cars and I don't have to worry when I drop it off that some problem is going to stump them, as I've had happen with other mechanics. Can't thank DAP enough.

If i could give less i would. I ordered a steel oil pan kit for my 2017 golf sportwagen…read more Immediately on arrival, I noted that one of the studs for the oil pressure sensor was slightly angled, but due to the nature of my vehicle leaking from the oil pan, I did not ask for a replacement as the repair was urgent. When I went to install the pan, the bolt was halfway down the stud and the stud completely broke. The bolt wasn't even anywhere near flush with the oilpan. I emailed the company, they took a long time to reply, and when they did, they obviously did not even read my complaint, immediately telling me that I overtorqued the bolt and they would not be refunding me. I didnt even get a chance to torque the bolt. The fact that they did not take the time to READ and ask questions or even attempt to understand the issue, confirms they are preying on the consumer. Shame on them. My car is now leaking oil once again due to their poorly made product and they are refusing to take responsibility for it. Upon doing the research I should've done prior to making the purchase, I found multiple reviews of the same stud snapping, some of these reviews dating back years. Not a new problem, and they obviously have not made an attempt to fix the existing issue. Do yourself a favor and stay away from this DISHONEST company who doesn't take the time to actually read and understand the issue, rather they glaze over and assume. This is ridiculous considering i now have to fight to have my money returned as well as having to redo the job so my car isnt leaking oil. My credit card company is aware of the details. I cant beleive they advertise this as a "quality" part.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

We recently purchased a 2026 Toyota Tundra from Tyler at Flow Toyota in Statesville, and it was by…read morefar the best vehicle-buying experience we've ever had. Tyler was outstanding from start to finish. He was friendly, highly knowledgeable, and genuinely attentive to exactly what we were looking for. He made the entire process smooth and stress-free. Even after the purchase, he has continued to be responsive and helpful with any questions we've had. Cameron in the finance department was also a pleasure to work with and made everything straightforward. We are extremely pleased with both the truck and the service we received. We would highly recommend Tyler at Flow Toyota to anyone looking for their next vehicle.

Highly recommend !! Great service and very reasonable prices…read more Could even mount motorcycle tires at great price

Went to sigs to get two new tires for my truck. BRANDON SIGMON came to me and told me he broke off…read morea screw. When I went out to my truck I seen they didn't break a screw but busted the centers on the front. According to JAMIE , that was the only way to get the centers off. They didn't both to spray anything on them to help loosen just busted them. Saying that's all they could do. They tried to take the one center off by trying to loosen a fake lug. Not only did they bust the centers, Jamie cussed me and my wife, fu@k this and fu@k that he kept saying. As we was leaving he hollered have a MERRY FU@KING CHRISTMAS. WOW! This is the way Sigs does business. Tells customers to fu@k this and that. I paid $54? .00 for two tires and this is what I get. Never again will I return here for tires. I have bought tires from them for years only to be treated this badly. Who cusses their customers this way? Not only cussing but tearing up my stuff. I hope everyone reads this and sees it's not the place to go for tires. As far as I am concerned they should be shut down completely. No one should do business with them.