Paid money never received parts...Swindled...Gave them over a month to make it right...BEWAREread more

I have seing other Junk yards,The one in Tewsvery the name is Holland is very disorganized and very…read moredirty with parts every where you go,and there very pricy$$ Brocton Auto Parts is very clean areas and very organized either all the parts they sale. The area off customer service is very clean. On the other side off the street is a garage where they will change you wheels,the problem is a girl and she over charge people and demands to each customer to pay over $250 and she tells them that if they don't do it it will ruin you car,she is very aggressive as well . I will not recomende to have you wheels done in there.I do recomend the Junk yard Brocton Auto Parts. If you live north is a 1hour dependa on traffic. ​

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!

I just came in for a transmission issue and Atallah was incredible. It was supposed to take a week…read moreto get the piece, but he went over the weekend to Rhode Island to pick it up and have it installed three days earlier than expected. Highly recommend Hanover Auto!

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

Was recommended by a friend to take my car here and am so grateful that I listened. The guys are…read morefriendly, fast, and efficient. I went to get my brakes replaced the first time and just recently asked them to check my car because it was making a strange sound. They checked it out, drove it around, lifted it up, and did a thorough inspection. They determined that nothing was wrong and the sound (now gone) was just from rust that wore off when driving. I asked them what I owed them for their time and they didn't charge me anything. Feels like the first mechanic in a while that I can trust. Will continue to come back!

Walked in on a Wednesday morning to make an appointment, car was hit on the highway pretty hard…read morewith no noticeable damage, just wanted someone to check the frame wasn't bent etc. Told them all this and make an appointment for Monday morning 7:30AM. My spouse typically uses the car to drive to school (we live in southie near Emerson) so I wake up to drive there and back to drop off at 6am Monday then get to the shop to be told they don't have an appointment for me and they don't even look at frames so they can't help me. Same guy I made an appointment with in person on Wednesday. He almost smiled and laughed like he was happy to inconvenience us. Really disappointed and won't be going back (we have used them for many other services in the past)

The location opens at 7:00 a.m., and I arrived at approximately 7:05 a.m. I pulled my car up to the…read moresliding door, walked inside, and asked for assistance. The employee pictured immediately yelled, "Hey, What are you doing here?" I replied that I was there for a state inspection. He responded very rudely, saying, "We don't do inspections until 8:00 a.m." I calmly and politely explained that I was unaware because there was no signage indicating that inspections began at 8:00 a.m. He replied, "That's not my problem. I've been working here for 10 years, and this shop, like every other shop, doesn't do inspections until 8:00 a.m." His entire demeanor was confrontational, and he treated me as though I was trespassing simply for asking about an inspection. I explained that I had been coming to this location for the past two years and had never been treated this way before. At that point, another male customer walked over, and the pictured employee's attitude immediately changed. He then turned back to me and said, "Move your car outta here," while shooing me away as if I were a dog. As I was getting back into my car, he continued talking about me to the other customer, making comments that caused the customer to look at me as though I had created a disturbance. The entire interaction was humiliating, unprofessional, and completely unnecessary. . The entire interaction was demeaning, disrespectful, and completely unprofessional. My vehicle's camera captured the encounter, although unfortunately it did not record the audio. Every paying customer deserves to be treated with courtesy and respect. I left feeling singled out because of the way I was treated. While I can't know the employee's motivation, the interaction left me with the impression that I was treated differently as an African American woman.

The quality of the work was very good, and the service felt reliable. I had to wait longer than…read moreplanned, but overall it was a positive experience.

They are incredible!! I just brought my car in this morning because it was burning oil and the…read moreengine and oil light were on. I figured that the slow oil leak finally gave out with the cold weather and the gasket blew in the engine. I honestly figured I would be scrapping my car today. After walking over and talking to one of the mechanics, Jerry. He told me to pull my car around and he would check it out for me today and give me a call if it's fixable or not worth it (I told him I didn't really want to put money into the car). He said they were super busy today but he will squeeze me in. Once I got there he asked if I could hang for a few min to diagnose the car and checked it out immediately. After lifting the car and checking everything they realized it was a clogged oil filter. It was so clogged that oil wasn't passing through and some of it was leaking everywhere. When they removed it I think a few of the guys got covered in oil (I kinda felt bad to be honest but they all laughed it off). Because oil got everywhere they also proceeded to clean underneath my car with some foam stuff and then ran it a little to burn what was left off. They were incredibly funny, helpful, patient, personable and honest. I spoke mostly to Jerry and the gentleman inside at the register who was also amazing. Even though I live 30 min from here and they helped me in a pinch, I will definitely bring my car back if anything else goes wrong. Service was incredible.

I can't say enough good things about this shop! As a young woman, it can be intimidating dealing…read morewith car issues and not knowing who to trust--but these guys have been nothing but honest, fair, and incredibly helpful every single time. They've fixed my car multiple times the same day, given me very reasonable prices, and always made sure I left feeling confident about the work done. I've never once felt taken advantage of or pressured into unnecessary repairs. I'm writing this review because they truly deserve the recognition--good, trustworthy auto shops like this are rare, especially in the Boston area!

I come here for oil filter changes and inspection stickers you can usual get right in so no issues.read more

We talked about replacing 4 tires. I brought the tires somewhere else and we talked about the…read moreprice. $120 which i could have got at Firestone. Disposal was $10 per tire so I said no. So I go there an hour or 2 later. I go to pick up the car and now the price is $160. Oh, there was balancing. Others charge $5 a tire and i can go to the Marshfield waste for $5. But I forgot you need a sticker to do so. I try to bring business to a local business instead af a corporation. And theis is the thanks I get. I am going through a death in the family and was ready to just walk off without paying. I have gone here before for other work and I'm upset that I will have to bring my business elseware.

These guys are great. I asked a trusted friend who knows…read moreeveryone who to go to for trustworthy car service and he said there is only one place to go, Lucchetti's. Man, was he right. I am nursing a 14 year old Audi, and these guys keep it running strong. The prices are reasonable, the work is solid and there is more. They finish the job when they say they will finish the job. While you are waiting, there is a clean waiting room with a Keurig coffee machine (if you are into that), but they even drove me to the local Starbucks where I found free wi-fi and could get some work done while they fixed my car. Mike the dispatcher is a no-BS guy who will tell you the good and bad news, schedule your appointment, and get you out of there good as new. These are people you want to go to. Highly recommended.

10 stars and I would! Nothing compares to customer service and repair quality…read more You can trust this crew with your vehicle. Great to work with and will always be a returning customer!