Bought my battery online using the tools to select. It was ready for pick up almost instantly. I…read morecalled to verify some info and the woman that answered was informative and kind. Christopher put it in for me with no complaints while it was about 17 degrees outside. Really appreciated everyone.

Well stocked store. Just opened. It still smells new inside. Fair prices…read more Don't confuse this store with the auto parts store on the other side of the train tracks. No auto service here. Just parts.

I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.

I used Fitzgerald's in a pinch as I had a leaking hole in one of my tires. I didn't want to use a…read morefranchise place because I feel smaller local businesses take pride in and have more investment in their work. I made the right choice in going to Fitzgerald's. Assistant Manager CJ was friendly, professional, and made me feel comfortable leaving my vehicle there. They take the time to explain you different tire options, speed ratings, tread types etc. Not only did they not try to up sell me, but they told me about a near identical tire that was on sale and saved me a lot of money over just replacing with the same tires that I had. They also did not try to sell my any extra services, and just explained services they would be happy to do for me, but were not urgent. Overall its a good, local business you can trust and feel good about spending your money at.

Fitzgerald's service is Awesome. Fitzgerald's responded…read morequickly both by phone and in person. They Popped the bolt out of my tire and I was on my way.

Very quick to schedule me in, very fair prices, and everyone I interacted with was pleasant and…read moreprofessional. Couch I sat on was good too. 10/10.

Brought my car in for new tires. Matt gave me great advice, was friendly, and did an amazing job at…read morea very reasonable price. Will definitely come back in the future.

Fantastic work, and there is nothing they won't take on, Galaxy services my motorcycles, quads,…read morefleet vehicles, race car, they are willing to do it all, pricing is very reasonable considering the scope of work they are willing to take, and there hasn't been a problem they couldn't fix, I can't recommend them enough, true professionals and master mechanics.

I purchased a Groupon for a 5k service. I made an appointment for this with "Wesley". The…read moreappointment was made a week or more in advance. I took my Motorcycle over amd was there 15 min prior to appointment time 9:45 am (appointment being 10AM) there was no one there and their hours are 8:00 AM - 5:00 PM.. after waiting for an hour plus and calling the business no answer and couldn't leave a message. I decided to go home and keep trying to get through. When I finally was able to talk to someone (4:35 PM) the person was not very apologetic.. just excuses as to his workers etc.. the one star is for their business professionalism (none) and their customer relations (None). I can't speak on the work cause I obviously never got work done with this establishment. If they didn't have the sense to call their customer due to business issue and non apologetic, I didn't want them working on my motorcycle.. good luck

Great honest and knowledgeable, very reasonable. They can help with everything - parts - towing -…read moretires. One stop service

I've used this shop for close to 10 years at this point. There were a couple of times when my car…read morehad major issues that I was prepared to just take to this shop and have them deal with, but they refused. On the first occasion they told me to check with my insurance company first, and on the second occasion told me to check with my dealership, stating that they suspect the issue is covered by some sort of warranty. Their advice were correct on both occasions - following their advice saved me a lot of money on the repairs, even though they lost the business by turning me away. Based on these experience I consider this shop as very honest and have continued to use them through out the years. Their prices for routine stuff like oil change and state inspections, as well as other repairs, are much cheaper than my dealership. They also have a quicker turn around time and do offer rides if you ask them. The employees have been courteous in all the times I've dealt with them. I would certainly recommend trying them out the next time you have an issue with your vehicle.

This is a great tire place that I've gone to a few times. Today, I went and the person working at…read morethe front was extremely courteous and helpful. At other tire stores, I often feel like I'm in the way of the employees. I didn't need to make an appointment, they checked my car within 20-30 minutes, and gave me an honest assessment of what was going on with the tire. I thought I needed to replace the tire, but they were able to patch it up for a very reasonable price. Honest, friendly, courteous, fast... What more can you ask for? I will be back here any time my car needs service.

Thanks for your reply. It is good to be an educated consumer. Suggesting I need new windshield…read morewipers and air filters when you put them in a few months prior and having you confirm this was the case in your system was illuminating.

I can't recommend Mavis enough! Saal and Brian truly went above and beyond to help me. While I was…read morethere getting two new tires, they caught a major mistake that another shop had made by installing the wrong size tires on the front of my vehicle. Because of their attention to detail, I was able to go back to the dealership and have the issue corrected at no cost. I honestly would have never known if they hadn't caught it! Everyone was incredibly friendly, honest, and welcoming from the moment I walked in. As a woman, it can sometimes feel intimidating going to a mechanic because you worry about being taken advantage of, but I never felt that way here. They treated me with respect, explained everything clearly, and genuinely looked out for my best interest. It's hard to find people you can trust with your vehicle, but I absolutely trust this team. They've earned a customer for life, and I'll only be coming here from now on. Thank you, Saal and Brian, for your honesty and exceptional service!

I went to Mavis to have 4 new tires installed. When I gave my keys to the man, I asked him NOT to…read morereset my mirrors, seat position, radio stations etc. The power fight was on. How dare a woman tell him not to adjust things! He started arguing with me, claiming that his chest would be up against the steering wheel, even though he and I were the same height and he only had 10' to move my vehicle. It was hilarious. I finally walked away and sat to begin my wait, knowing the kindergarten arguments he was making would be fueled by any response I made. The correct response to ANYONE asking that cabin settings NOT be changed is "No problem." When I left to go home, all my mirrors had been changed, my radio station changed... Guess he showed me. A day later, I felt I had paid more than I expected to pay. Sure enough, although the stem valves were included in my package, he charged me $10 per tire for stem valves, $40 extra. This guy just could NOT have a woman telling him what to do, so he stuck it to me. I drove back and was extremely gracious, asking him if a mistake had been made, pointing out what was included in my package then the $40 extra I was charged. He carefully scanned the invoice and finally said, "Yes. It was a mistake." I replied that everybody makes mistakes, knowing this guy wanted me to know he was the boss and I had no right to tell him what to do. There was another employee witnessing this exchange. I wonder if he was a superior of the employee who was so hell - bent on screwing me because I dared to instruct him to leave my cabin settings untouched. If you are a woman, beware, stand up for yourself, then carefully check your invoice for "mistakes" and over charges. Better yet, go elsewhere. I am hoping the wheels and tires were installed properly and that this man's insecurity does not put me in danger. Can't be sure.