This is my neighborhood AutoZone, so I frequent here often. Today, I was in to pick up an online…read moreorder. Pick up was relatively quick. It seems like I came a bit too early for the order to be ready, but the staff that was helping me was able to find the stuff I ordered promptly. Sometimes, it's a bit of a wait here, since they seem understaffed at times. However, when you are able to be helped, they are knowledgeable and helpful. In the past, when I was starting to do my own oil changes, they helped me find the right tools, oil, and filter that matched my vehicle. I've also witnessed them help people diagnose and fix their vehicles in the parking lot itself.

Stopped in for new windshield wipers. Was helped immediately and they even installed the new wipers…read morefor me. Wonderful customer service!

I've only been here twice, and both times were just to get flat tires plugged up, so I can't speak…read morefor any of the other services they offer, but both times have been cheap and fast - and most importantly, the plugs have held up. In & out within 5mins and only getting charged $5 for a simple repair with no attempt at an upsell or any other nonsense: I'm totally satisfied.

Really clean and organized store with nice and helpful folks. Can get in and out quickly.read more

I stopped at this location to get some windshield wipers for my car. I met Greg at the register and…read morehe was very helpful in assisting me select the best wipers suited for my needs. He assisted me to install them and even gave some suggestions for other issues I was having with my car. Overall great experience, I would return to this location for future needs.

Have had a good experience at Pinnacle. They are solid mechanics and are always great about making…read moretime to squeeze in a client. Highly recommend.

Whoever is at the front desk is on a mission to drive away customers. Made an appt for a tire…read morereplacement. Arrived today, on time, said "hello" and gave my name. The guy had the nastiest attitude. He also told me they don't write down appointments so it "didn't matter" that I had an appointment. Took my business elsewhere.

Got here on the way to volunteering for the Obama for America campaign steps away from the store…read more So I decided to enter and look around as I had time to spare. The store is a world of gadgets, parts and accessories. Every square foot of space is taken over by something car-related. Probably some of the most knowledgeable employees outside of a car dealership's mechanic shop. You can get lost in here looking for essentials for your vehicle. Great to see a place like that in Media.

Top notch customer service. The manager sorted problems, built the part kit by hand, and even…read moredelivered it himself to the repair shop.

wife brought our car in for a 9AM appointment, the mechanic who is a MAN not a woman based off of…read moretheir whole "shecanic" marketing ploy did not arrive until after 11AM. my wife stayed the entire appointment. they tried to upsell us by saying our car would fail inspection, not knowing we had gotten it inspected (and passed!) before coming to GAC. my wife did not leave until 1:45 and they did not fix the issue with our car (slow/hesitant start up). i work very hard for my money and if you do too, DO NOT WASTE YOUR TIME WITH GAC. i can provide receipts to prove this is a legitimate review. i do not believe the good reviews after our experience! i'll just go straight to the men next time...

GAC is the best mechanic to visit in the Upper Darby and Philadelphia area!…read more I love coming here because they have a VID (Very important driver) program where you pay monthly and can partake in multiple vehicle care products such as oil changes, inspections, and alignments versus paying for it all at once which helps save on the value of car maintenance. It also includes tire care if you run over a nail or need a patch. The she-chanics at GAC are also very kind and caring, explaining how each step of the process works in a way that is not intimidating or 'man-splaining' which I have experienced across my lifetime at other mechanics. There is a salon where you can get your nails done while you wait, sitting areas with WiFi, and a general comfortable feel to the space when you need to stay and wait for your vehicle to be done. I trust GAC as my Primary Care Technician location to take my car and know they will help me keep her for the long haul.

Always helpful great customer service. Thank for being there! Every time I ask them to put whatever…read moreI bought on my car they alway do it with a smile.

These guys are the bomb! I needed a fuse for my 1990 Yamaha Radian which I couldn't find anywhere…read more These guys were out but they gave me the name of a place that might have them in stock. If that place didn't they offered to order them and have them within a day. Turns out they were right and the other place did have them... What other business is readily willing to provide you with their competitor's info? A business that's honest, knows what their doing and is about satisfying their customers' needs. Despite not making a sale today they still gained a customer...

Wanted to give a shout out to Pep Boys in Roxborough to mechanic Michael Andre…read more Your professionalism, courtesy and excellent knowledge of auto maintenance/repairs goes above and beyond. Our family has been with Michael over 20 years having our vehicles serviced and is highly recommended. Hopefully Pep Boys Corporate sees this "5" star review being given and realized what an asset to the company you are!! Many thanks for outstanding service!!

I do not recommend going to this PepBoys. My husband and I took our car to them about 3 weeks ago…read moreto fix our AC that was broken and a "leak in our fuel line". After a few days of it being "fixed" our check engine light came back on and off and our car stopped running. We brought it back and we're told that "if the check engine light isn't on we can't do anything about it." Recently every-time we put gas in the car it wouldn't start for about 10 minutes. We brought it to a pep boys in New Jersey and we're told they tore the air filter and our purge valve was "stuck up". My husband payed a lot of money to get our car fixed and they messed up our car even more. Don't come here.