Old man working here is a smart ass and rude to anyone who questions him on anything! Never coming back again! Was also quoted a cheaper price via phone and upcharged in person! read more

horrible service Mechanic was dishonest and disrespectful. Charged me for more than advertised, added unnecessary things I didn't ask for to run up the bill. Place is a scam, don't go here. read more

Extremely low quality parts that they'll try to disguise as genuine + bad craftsmanship = stay away! My BMW needed new front brakes and I couldn't get an appointment with the dealership for a while so i decided to get it serviced at Universal (HUGE mistake). They seemed capable and were accommodating with my schedule. Fast forward a week after getting my brakes done and I started to hear screeching every time I break. Called them and they told me to bring it in. They said it just needed a little adjustment and I should be good. Fast forward a couple of weeks after that and we had the same issue again. Brought it back in and this time they said they used the warranty to swap the pads for new ones and this type of issue "almost never happens and I should be good from then." Within a month we were right back at it. I made them aware and wasn't able to get to the shop for another month. When I finally did, their posture was completely different this time around: extremely unprofessional. I was given a speech about haven waited too long to return back to the shop and how I must be breaking too hard; I was in disbelief. At that point I realized it was time to call it; these people were either incompetent or fraudulent. Took my car to a reputable shop and had to pay once again for the breaks to get done properly and with genuine parts. The other shop also discovered they had broken a couple of the wheel locks too. All in all, I had to pay for brakes twice and to replace parts that universal had damaged in the process of this debacle! JUST STAY AWAY! read more

Universal Auto Repair - Auto Repair Near Me - Philadelphia, Pennsylvania

Great. Thorough and complete. Friendly, helpful and called when service was done. Will keep them on my short list.

I always take my Subaru to Ronny at Universal. Those guys are super honest, quick, and fair prices. They're super communicative, never do anything without asking you first. They'll never upsell you or "find things wrong." They just tell it like it is. Also, they dont make you feel dumb about your car. I have had multiple times where I went in, they took the car for a ride with me, and either identified the issue and fixed it for a fair price, or identified it and said "this is what it is. You really don't need any work done." Boom. No charge, didn't try to invent a problem. They just do great work, and I go to them exclusively now for everything. read more

Cars is always in good hands at universal. Great honest mechanic bringing my cars here for a few years.

Always great results and the best people to deal with. Definitely always keeping as my regular go to for all my maintenance needs.

I recently moved out of state and my car broke down in Virginia/ Maryland area. I do not trust anyone to handle my car but Ronny. So, I towed my car to Philly. A $2500 over serviced and over priced was offered at the local AAA. Let's just say my car was serviced for a a small fraction of the price and did not require all of those repairs. It's going to be hard to find a new mechanic. Ronny and his wife Leila offer amazing customer service and are very trustworthy. I am truly going to miss them. read more

Still excellent service. I can't believe how the owner work with me. Such a NICE man. Give him a try you WON'T regret it.

I has a nail in my rear tire, these people always treat me like family, I was all good in 20 minutes. They are the best, very reliable and honest. read more

Five Stars.....Fast honest and reliable service. No pressure, and will give you advice on your service needed..

Great quick service! It is very convenient right across from Fox Chase train station and great hours to drop off and pick up car.

Once again Universal Auto Repair came through. Needed a fuel injector replaced and job was done in one day. purrs Like a kitten. Staff is always courteous and answers all questions. read more

I was in a real jam this morning. After dealing with "mobile mechanics" for the last week, I decided it was time to take my car to a shop and actually have professionals diagnose what was causing the God awful screeching noise I was getting whenever I hit the brakes or turned my steering wheel. I came to yelp and messaged Universal Auto Repair on a whim figuring that they'd tell me I'd have to come in another day like every other mechanic I have reached out to. Much to my surprise, Lilah messaged me back around 7:50 am and told me to come in and they'd be able to help me. I traveled all the way from West Philly to Fix Chase thinking I was going to be told to leave the car overnight or something along those lines, but Ronny and his team checked the car out and within 10 minutes they were able to tell me what the problem was, give me a hard price (not a round about price, an actual concrete price) and kept me informed throughout the entire process. All in all, I'll be going back there again. The convenience of waking up at 7 am, messaging these guys on yelp and getting a response within an hour was extremely invaluable to me and I just wanted to rave about these guys and bring them more business. If you're like me and have very little free time to get your car serviced during the work week, please save yourself the stress and just go to Universal Auto Repair. They'll have you in and out if you go early enough and won't try to rob you blind. read more

I have been bringing my BMWs to Universal Auto Repair for a few years now and no other mechanic can beat his customer service and pricing. I have recommended Ronny to all friends and family members for auto repairs. He is the best of the best. Thank you for all that you do! read more

I have nothing bad to say about this mechanic. I knew what was wrong with my car and decided to call around shops to get a quote. Got a quote from another mechanic for $700 with labor, and called Universal and they quoted me $470 with labor and gave me the exact details of the part they are replacing with. Had truck tow the car over, they checked the alternator to confirm my diagnosis and replaced the part. Ordered it one day and completed the next and out the door. Had no issues with replacement. Will visit again. read more

I've been coming here for years. You can say that I'm a loyal customer. Foreign or Domestic Cars no problem here. These guy can fix and repair almost anything. The shop is clean and functional with a comfortable waiting area as well. read more

Universal Auto Repair - Universal Auto Repairs - Auto Repair Near Me - Philadelphia, Pennsylvania

This is my go to auto mechanic. I called at the last minute to see if they could get me in and they were able to. Seems like Universal Auto is always there to help out their customers. If anyone asks me for an honest and reputable auto mechanic, this is my only recommendation. I have been going to Universal Auto for at least 5 years and will continue to use them as my auto mechanic. read more

I've never had a more honest mechanic than Ronny. He's taken great care of my old unreliable BMW at far less than I've paid elsewhere. They're flexible on drop-off/pickup and generally can take care of me within 1-2 days of calling. Wouldn't take my car elsewhere for serious work read more

Friendly, honest, neighborhood repair shop with fair prices. I am always comfortable dropping my car off for routine maintenance or larger repairs, knowing the work will be done properly and honestly. read more

Lilah and the staff at Universal Auto Repair are top notch! Professional, helpful and, most importantly, honest. My husband and I recently moved to the area and needed work on both of our cars. I chose Universal because of their Google and Yelp reviews and was beyond impressed with how quickly they diagnosed the issue with our cars and handled the repairs. We will definitely be using Universal Auto Repair for all our car needs. Thank you! read more

Actually, I was in on June 30th and before that back in May. It would have been very nice to know there was a parking lot in the back, but I was never offered that information. Unfortunately, you did do the work without telling me. When I brought my car in, I mentioned I thought it was a swing bar link that needed to be replaced, but I couldn't see anything. I specifically said, if it was the swing bar link, I could fix that myself. When I later called, the work had already been done. I just paid and left. And no, in the two times I have been, no one has been particularly friendly and there have been limited explanations of work. I am not a competitor. This is an honest review, and I stand beside it. read more

My first experience at this place was great. My brake light came on and I brought the car in around 9am. They diagnosed me fixed the problem while I waited. The tested out then brakes after fixing it too. I felt like they did a great job, have great customer service, and I'll definitely be back when I need car service! read more

I've been a customer of Universal Auto for years. They are always professional, helpful, & kind. They communicate week if there are any additional problems. They are fair and reasonably priced. read more

I have been going to Universal since 2005. My main contact is with Ronnie, the owner. However, for years, I have endured mistreatment from the elder auto mechanic, his partner who works with the owner, Ronnie. He is never professional or kind. Well today, was the last straw. Several times I have attempted to get an oil change. I always go to the shop first thing in the morning, arriving at 8am. I would be the 1st customer to arrive and the elder auto mechanic, his partner (I believe is prejudice against me) would always tell me he can not service my car. He never gives me a valid reason, just simply say, "I can't do it." I have been turned away multiple times and it left me feeling perturbed, uneasy, and disturbed. So, unfortunately, I will never return back to Universal Auto Repair. read more

All the Guys here are great mechanics. I have been going to Ron now for awhile now. Honest and Hard working. Prices are very reasonable. Never Disappointed. Keep the good work Universal. read more

Excellent place to have your cat inspected and repaired,I took my Lincoln MKX in for a power steering issue after having 2 other mechanics wanted 400+to fix it, they did the job for a reasonable price and it was fixed and ready by 1pm, will definitely be going back for anything else read more

I want to give a shout out to Ronnie and his crew awesome guys best mechanics ever I turned my whole family and all friends onto Universal Auto great honest reliable quick mechanics highly recommended read more

I've been here several times, they are always quick and have very reasonable prices. Happy to have found a trustworthy mechanic in town!

Universal is the best, honest and most affordable repair shop I have ever been to! Ronny the owner is very attentive to the customers needs. I also love using Bob who is so friendly and pleasant with many years experience. I highly suggest you go check them out for all your repair needs. Dee Dee Phila, pa read more

Reasonable and honest. I went thinking I needed brakes and a oil change. They checked and told me I didn't need brakes yet , rather than replacing them just because I proposed it. read more

Universal is the best repair shop I have ever used. They are reliable,do great work and their prices are very reasonable!! Ronnie, the owner and all the technicians that work there are very nice and helpful. They do not make a big job out of a small one. They are honest and decent people who do fabulous work!! I don't think any other shops compare to them. read more

Top notch, five star company and crew. Ronnie is head honcho. His wife often works at the desk and is very personable as well. He has a really nice honest crew. They don't try to over sell you. They work quickly and efficiently. They always have my car ready when they say or much faster. They are almost too honest. They have often not charged me for things they definitely could/should have. Seriously, he replaced two belts and my tensioner went awhile after that. It tore up the belts too and he installed two new ones for free. Their prices are right on. You can tell they are a family that works hard and respect everyone else that is trying to make it, when you have unexpected car issues. I cant say enough good things about them. Probably don't even know my name yet but they have a customer for life. If you ever questioned work your mechanic did, switch and give them a try. You will see what everyone is talking about. Just don't everyone go because its easy to get in with them and I don't want any issues when I need them again. read more