I'm embarrassed that I did not come on here immediately after my experience and praise those who…read moreliterally saved me major aggravation.. That's what I do; Yelp and google review the good and bad in my life. And for some reason, this one slipped through the cracks, and for that I profusely apologize. It was about 3 weeks ago and I had been driving around for a week with a headlight out. Not a huge deal, except my husband was out of town, I already had received one warning from a cop, and I had no clue how to do it myself. Bright and early I drove to my usual auto parts store -- which is NOT this one. Mine is just down the road, however. It was right at opening, raining, and I was hoping if I paid someone they would do it for me. I knew I had a crisp $20 in my wallet. I entered the OTHER store; 4 guys were at the counter, talking, drinking coffee. I explained I needed help with picking out a bulb (I had no clue), and would be be willing to pay to have someone install it. There were no other customers in the shop. The four of them got quiet. One looked out the front and said, "Is it the Subaru?" "Yes," I replied. Hem, haw, stammer stammer... "Well, we don't really..." That's all I needed to hear. Obviously not one of these 4 big strong men wanted to get their hands dirty in the rain. I turned to leave. One guy spoke up. "Well, let me..." I snapped back, "You just said you couldn't/won't do it," and I left. What to do, what to do? Then I remembered the fairly newer place, Auto Zone, down in the old Acme building. I'll sum up, and I kick myself daily for forgetting the names of the two amazing people who literally did everything for me at this location. One was a crisply dressed uniformed manager, a female, sharp as a tack. Her assistant -- whose name may have been Kyle -- was equally impressive. They did not hesitate. While she assisted me in selecting the right bulbs, he went out to my car and assessed what tools were needed. This was not an easy job. I have a 21-year-old car. Bulb replacement is not easy. The two of them worked side by side replacing both bulbs, and refused payment for the installation. And remember -- it was raining. And that, OTHER PLACE, is called customer service. Although I did immediately fill out the survey at the bottom of my receipt and named these two by name, I failed to take this extra step in getting my story out to the public. I am so very sorry. I wept on the way home for the state of the world, for my relief at getting this done, and for knowing that good people still exist on this planet.

This please save my life, my truck was really bad and I have the pressure of meet this sr his name…read moreis Greg I owe him a lot thank you guys...! they are the best team I never meet !!!!

I have been going here for years. Great staff follow on fb and Instagram Poast new vehicles that…read morecame into yard listed there. The owner a woman in a 90 percent business run by men. SHE KILLS IT! She is a pillar in the community, supports Police, fireman, Veterans, and more. Has a NO KILL shelter for animals. I'm sure there is more but that's all I know. I have sold cars to her Great no hassle boom done. Heading there this week for a few things. campers, jet skis lawnmowers, motorcycles, boats 5 starts!!

Saw an ad on Facebook marketplace for a 1993 prelude, I called and they told me they didn't have…read moreit. Right off the bat the vibes were not good. We wanted to go check out the junkyard anyway after driving an hour & a half away we got there and saw the car we wanted so we went to ask for parts. Everything was going good until the staff yelled at us to "get the fuck out" because we grabbed the rearview mirror. Will not be coming back!

11/2018 - Autozone - They have a great team of folks. I've been coming to the Broad St., Trenton…read moreStore for a few years. The service just keeps getting better. I highly commend all the employees, and send them A Big Thank You - to all the employees! The most recent Manager (early-2018 to now) has also made sure that the customer leaves happy and He is very knowledgeable and helpful. If they don't have it, they will get it in, or find it at another store for you. It is really a big help. They all aim to please, and go above-and-beyond to help all their customers. It is an extremely busy store and they still manage to give each customer personal attention to get them what they need. I am never disappointed in their efforts to please the customer. It is wonderful to have them in my time of need. Everyone is so helpful. Makes my job easier ... less stress. Evelyn, in Trenton

Asked the manager a question, but he couldn't answer my question because he had an incoming phone…read morecall while on duty and he went to go answer his call WTF! He told me they don't give cars a jump and another worker told me that why tf did they lie like that?! I'll never go there again!! Worst customer service ever!!! Very unprofessional!

I have a 1989 911 Targa. After 30 years of use it was getting a little worn. On a drive the latch…read moregave way and broke the pins. Off it went and I thought it was done for, broken and bent. My mechanic recommended Dan. I sent it in and just got it back. Wow, it couldn't have looked better new! It fits so well the car has never been quieter on the road with the windows up. The workmanship is unbelievable and the fit is perfect. I couldn't give him a better recommendation. Thank you Dan!

If there was a source of information for everything, I mean everything Porsche, Dan is it !!! A…read morespecialist in everything classic Porsche and especially if you have a Targa top which needs some attention. This is as honest, kind and professional as it gets !

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

Got order fast and the staff was polite. Assisted in placing the tires in my car. The place was…read moreclean and organized.

I had an appointment at the Walmart at the Marketplace to installed 4 tires that I bought from…read moreWalmart for Thursday May 4. I got a call asking me if I can reschedule since they didn't have enough t staff. I agreed and schedule for Friday May 5, at 5pm. I got a call saying that the auto shop had flooded if I can come at 4. I told them that I would try. I call to let them know that I couldn't get out to make it by 4. I rescheduled again for Sat May 6, at 8am. i got to the store at 7:30am and the shop with the supervisor didn't get in until 8:15am. I signed in and asked if my tires were in. The supervisor checked and said yes. At almost 9am the supervisor calls me and said that they only found 3 tires. I reminded him that he had verified that all my tires were in. He replied that he had told me yes my tires were in, but he never told me how many. And at this point, I was extremely extremely upset and very frustrated with the service on my car service that I was getting from Walmart. I asked him to please confirm how much it was going to cost me to get the tires installed since I was told they were going to be about $10 apiece at which point he replied that it would cost over $20 for each one. I explained that during rescheduling my appointment I was quoted about $10 apiece and he said to me that he would be more than happy to put my tires in the trunk and I can take them somewhere where they would be less expensive. By this time, I was extremely upset and really frustrated with the service or lack of that I was receiving from Walmart. I told the supervisor that I was going to write to his manager and asked him for his name and he replied it was Walmart. I have had several frustrating events at Walmart at the marketplace, including having two adults, approach me and take food out of my cart, but having an employee disrespect me and provide horrific service takes the cake!!

I only bought wind shield wipers but customer service was great. They even put them on for me in…read morethe rain!

Came in for an air filter to complete a fairly easy DIY replacement. The store is clean and logical…read morewith a printed filter guide that, miracle of miracle, had all pages intact. Five minutes from entry to exit and service with a smile. This Advance Auto Parts is more of a hike but now that the wretched Pep Boys closer to my home is closed and Walmart is reduced to selling wiper blades, motor oil and patchouli air fresheners to the Uber and Lyft fleets, it's definitely a trip worth taking. Five easy stars.