Usually I won't recommend an O'Reillys store because when you go inside it's a bunch of guys who…read moredon't know what parts you are talking about & they seem like they never know what they are doing. But I have been to this location a few times in the past couple of weeks & I absolutely love the commitment of this place. Everyone I spoke to was nice & handled everything well, they explained that they didn't have the part in store & had it ready for me the very next morning, amazing.

I had an issue with my alternator, drove in at 8:30, which they close at 9. However, the guys there…read morewere super sweet and stayed over to make sure I had everything I needed to do the job. They went above and beyond when they didn't have to. If you are ever in Johnson City, please stop by to let these guys know what a great team they have.

It's still here and the service is top notch…read more Your usual windshield wiper / cleaning supplies / something cute for the car run. I picked out the wrong wipers. Easy fix. Swapped them out and they were installed for me. Free wiper fluid deal I didn't know about. Clean and orderly store. Will shop at this location again while I'm living in the area.

This is the best auto parts store out there! The employees were so helpful with everything and I…read morefelt satisfied with my purchases out there. Will come back again!

Want to give these guys a big thank you! I had a dead…read morebattery. Took it to charge at another location because this one was closed. They charged it overnight. Said it was fine. Put in my car a couple of days later and its dead. Took it to this location since it was where I bought it. They charged it and said it needed to be replaced. Told me it had gone out of warranty 3 days prior. I told them it had been charged while still in warranty at the other store. The guy i spoke too said he couldn't do anything and i needed to call corporate. This was on a Sunday and i planned to call them Monday. When we picked up the battery the manager said there was a mistake and my warranty was good for 3 more months. He replaced my battery for no charge. Thank you for doing more research and standing by your product. Made my day.

I came here twice in one day, the first time was for a warranty on a battery and was very…read moredisappointing and the guy at the front counter didn't want to help me at all, and kept leaving and taking calls ahead of me, so I got fed up with it and left. The second time I came in he was very friendly and was joking with me about my earlier experience and he apologized and was able to give me a good deal on the part I needed (an alternator). This second visit impressed me and showed me the guys here are willing to fix their mistakes and do right by their customers.

Worst Parts store Ever. Counter people are either lazy or unknowledgeable. No stock, rude and…read morecompletely worthless. Save yourself some aggravation and shop anywhere else

On 12/20 I was in my vehicle at an intersection downtown at a red light. Seen a small group of…read morepedestrian crossing the street (they had the walk sign) and a white pickup with NAPA logo on it was making a left onto where pedestrians were crossing. Not even halfway across for pedestrians, NAPA driver peeled out and made an aggressive turn just 4-5 feet from them and continued to speed. I was going straight so I followed this small pickup truck to this location. For goodness sake, put your drivers in check! Very unprofessional and dangerous!

POW! Great AZ team members for the superior assistance in getting the correct parts to repair the…read moredrivability issues in my Toyota RAV4. New catalytic converter, plugs, coils, air filter, and a new torque wrench. Made the job easy and fast to complete. Would recommend them to anyone doing a DIY car repair. Thanks to the AZ team

Careful with this place. New manager is %100 a "company man" and not one to help the customer.read more

Im just reporting that this business is permanently closed. After over a week of calling…read moredisconnected phone numbers and no responses from emails, I decided to drive over there myself to speak to a live person. This is when I found a vacant building with a sign on the door saying " Sorry we are closed, thank you for all the years of business "

From the owner: If you're looking for exceptional service and a people-friendly approach, you're on the right path…read morewith RPM Offroad. Founded in 2006, our mission is simple: to provide excellent service, support, and product knowledge to our customers while maintaining competitive prices. Located in Bristol, TN, we specialize in diesel and gas vehicles, with a focus on off-road performance and aftermarket products. Whether your Jeep needs maintenance, your F-150 requires rear axle repair, or you simply want to increase your vehicle's off-road performance, stop by our state-of-the-art shop and see for yourself how our team can help you achieve your goals.