It's still here and the service is top notch…read more Your usual windshield wiper / cleaning supplies / something cute for the car run. I picked out the wrong wipers. Easy fix. Swapped them out and they were installed for me. Free wiper fluid deal I didn't know about. Clean and orderly store. Will shop at this location again while I'm living in the area.

This is the best auto parts store out there! The employees were so helpful with everything and I…read morefelt satisfied with my purchases out there. Will come back again!

Worst Parts store Ever. Counter people are either lazy or unknowledgeable. No stock, rude and…read morecompletely worthless. Save yourself some aggravation and shop anywhere else

On 12/20 I was in my vehicle at an intersection downtown at a red light. Seen a small group of…read morepedestrian crossing the street (they had the walk sign) and a white pickup with NAPA logo on it was making a left onto where pedestrians were crossing. Not even halfway across for pedestrians, NAPA driver peeled out and made an aggressive turn just 4-5 feet from them and continued to speed. I was going straight so I followed this small pickup truck to this location. For goodness sake, put your drivers in check! Very unprofessional and dangerous!

Ok not to get all political, but it's December 2020 and this is now my go-to store. I go 2-3x per…read moremonth and I drive past a half dozen auto parts stores, including two other Advance stores, to get here. The service is really good, prices and quality comparable or exactly the same, and the staff here wear masks and have social distancing measures in place. Those last points probably make it a hassle sometimes for the staff, but I appreciate it because while we're in the middle of a pandemic, and our country is managing it poorly (the worst in the world), 4 Tennessee cities are among the top 7 worst cities in the country. Including Johnson City. Look, I just need a filter or a part, I'm not trying to risk my health, nor anybody else's, so I come here. They also tried to straighten out my loyalty points account, greet me neighborly when I come in, and are really considerate and patient. Thanks, JC University Parkway Advance! You're doing things better and it shows.

From the owner: Your local Advance Auto Parts at 108 University Pkwy in Johnson City offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I wish I could give zero stars…read more.. On February 15th, my employee "purchased" a part from this establishment that was supposed to be delivered via UPS. To this day it has never arrived; we have never received a tracking number in spite of multiple requests; we have never received a return call in spite of multiple requests; we have not received a credit in spite of multiple requests. Today I was forced to contact my credit card company, to report this transaction as fraudulent, and to receive a credit from them for a part never received. At one point this yard even stated that UPS was to blame as they delivered it to the wrong yard. I will never use this yard again. Well, I guess I was the only one "used" the first time...

I bought an engine from them back in August and due to my work schedule, I was unable to get it in…read moreuntil Mid-December and started it yesterday 22Dec2015. When I went to start the car up, there was a ton of white smoke pouring out of the exhaust. My initial thought was maybe it is gray indicating the mixture is too lean, but my fear was that the head gasket was blown. Then I started to hear noises coming form the radiator and sure enough, there are bubbles in the overflow. Checked the compression and sure enough the middle two cylinders are well below minimum. Called the company to let them know that the description they provided was incorrect and they guy was baffled that a person would call back 4 months later when I told him that I just got the engine in due to all the parts that had to be ordered. I was told by them that the engine was in good working condition when I bought it. To me a blown head gasket is not good working condition, but hey what do I know. To absolutely confirm that it is a blown head gasket and not the rings or the valves I will do a leak down test, but either way that is still not a good working condition engine.

They did an amazing job on my bmw front end repair ! COZY Lafleur is incredible she has the best…read morecustomer service and she was also super knowledgeable from start to finish .

A place where they don't forget you after the sale. If something's wrong, they fix it…read more There aren't any dealerships like this one left in town. Most all the others are owned by big companies whose primary concern is profit, profit, profit. We are very happy with my wife's car we bought there. It wasn't new and we have had a couple of problems that they have taken care of for us. When you go in for service they know us by name and treat us just the same as if we had bought a $75,000 SUV from them.

It's a typical Auto Zone. Parts, chemicals, merch, air…read morefresheners, etc. If had really polarized experiences here, depending on who helps me out. Some of the staff seem to really know their stuff. Some should just say "I don't know" rather than improvise and waste my time. Prices are standardized, and they don't gouge. But I don't ever seem to catch anything "on sale" either. I've observed staff helping customers test batteries and equipment, install wiper blades, and patiently look up parts with vague information from customers. Sometimes they answer the phone, sometimes not.

My son and I went to this Auto Zone yesterday with a somewhat complicated battery issue. The two…read moremen (one was a manager) were so understanding and helpful!!! We were completely satisfied with the entire exchange. I read the reviews that were written before mine, they were 3-5 years ago. Please don't overlook this location if you have any car repair needs. They were professional and helpful!! Management changes, obviously for the better!!!

Stopped here to have rattles in the running boards on my year-old truck fixed, since the dealership…read moresaid this is where the running boards came from. It turns out the boards came from somewhere else, but they took the time in the middle of their busy day to fix the problem anyway. Don't find service like that everyday! I will shop here for running boards for my next truck. David M.

The crew at Rhino Linings of Bristol is excellent and their products and services speak for…read morethemselves. We really appreciate you all! We had our GMC short bed done and it is awesome!