Have visited this location several times and everytime I have always found what I needed and they…read moreare ready to offer extra help if you can find what your looking for. Prices are good and also make sure to sign up for rewards. Comes in handy if you have several projects. Staff has always been very nice and the store is clean inside and out.

Please do NOT go to this AutoZone!! I went there for an easy scan for my truck because I had an…read more"engine service" light and wanted to simply find out the code. After a middle aged Hispanic lady plugged in the scanner, and asked me to turn on my truck, my truck barely started, then barely ran at idle and then died after about 20 secs. She took no responsibility for anything and proceeded to blame me for why all of a sudden after she plugged in the scanner my truck wont start or run correctly. If you do have to go to this location at least ask for someone else to help you.

Walmart Auto Care Center - Sanford (Rinehart Rd) Visit Date:…read more5/24/2026 I am extremely disappointed with my experience at this location's Auto Care Center today due to poor communication, lack of transparency, and the amount of time wasted. At 9:42 AM, I called and spoke with a female associate regarding my vehicle situation. I explained that I would be having my car towed in for a tire replacement/service. She took the tire measurements and confirmed they could assist me. I specifically asked whether it would be a wait and was told yes, with approximately 5-6 cars ahead of me. I also asked whether they would be open tomorrow because tomorrow is Memorial Day (Monday), and I was trying to determine whether I needed to urgently arrange towing and service today or if I could wait until the following day. I was told they would be open. At 11:22 AM, the tow truck driver contacted me and informed me that Walmart rejected my vehicle because I was not physically present when the vehicle arrived. This was never communicated to me during my original call, despite me clearly explaining that the vehicle would be towed in. Had I been properly informed upfront, I could have arranged accordingly and avoided unnecessary delays, confusion, and towing complications. The tow truck driver also informed me that while attempting to deliver my vehicle, he experienced an attitude from a short bald employee working in Auto while being told they would not accept the vehicle. Because Auto Care was refusing the vehicle at that time, the tow driver stated the only thing he was able to do was leave my key fob inside the gas cap area before leaving. This added even more stress and concern to an already frustrating situation. Another major issue throughout this experience was the inability to reliably reach the store by phone. Multiple times, the phone would continuously ring with no answer, forcing me to repeatedly call back just to speak with someone. This inconvenience was especially difficult because I have a disabled mother at home and was already hesitant about leaving her for an extended period of time. Had I been properly informed upfront regarding the policy and realistic wait expectations, I could have arranged appropriate care and transportation plans in advance instead of spending hours dealing with miscommunication and uncertainty. At 11:47 AM, after trying multiple times to reach someone, Leanne transferred me to what she stated was a manager up front. No one answered and the phone continuously rang. I called back again at 11:50 AM and spoke with Joanne, who was the only employee who genuinely attempted to assist me. She listened to my concerns, attempted to reach leadership, and showed professionalism and empathy throughout the interaction. At 11:54 AM, I spoke with Tabitha, who identified herself as a coach. She stated she would contact the Auto Care Center leadership team to get clarification on the policy and look into a solution. She later called back and confirmed the policy, but I again explained that I had not been properly informed earlier in the process. I asked whether anything could be done regarding the inconvenience and additional costs incurred due to the miscommunication, and she stated the cost would be reviewed once I arrived at the auto shop. My vehicle was checked in around 12:30 PM. I attempted to contact Tabitha afterward to let her know I had arrived, but once again I was unable to reach anyone without repeated calls. I then asked the mechanic how long the service would take after explaining my situation, and I was told it would be a minimum of one hour. I agreed to wait. After waiting approximately an hour with no movement or updates regarding my vehicle, I eventually had to arrange to be dropped back off at home. At 2:10 PM, I called again and left a message with an associate requesting a callback from Tabitha. At that point, there had still been no movement on my vehicle. As of 2:45 PM, service on my vehicle finally began, despite my vehicle having been checked in around 12:30 PM and being told earlier that the wait would be approximately one hour minimum. Jacob was the employee who ultimately completed my service and contacted me at 3:08 PM to let me know my vehicle was ready, which I appreciated. He was professional and nice during the interaction. However, it appears the actual service itself took a little over 15 minutes to complete and was completed only after I left my message requesting to speak with Tabitha regarding the lack of updates and delays. As of writing this review, I still never received a callback from Tabitha regarding my concerns or the message I left earlier in the day. This entire experience was unsettling and could have been handled much better with upfront communication, accurate expectations, and better customer follow-through.

This auto center has gone downhill. I came in 2 weeks ago to get an oil change, it was 4PM. The guy…read moresaid we are closing early today and can't change my oil. They should be open until 7PM. Today, I went there for an oil change, they said they are appointment only, no drive ups are allowed. BOTH OIL CHANGE BAYS WERE EMPTY while 5 techs were standing around in the tire change bay doing Absolutely NOTHING! FIRE THE AUTO MANAGER at the Rinehart Road, Sanford, Florida location. They are INCOMPETENT!

had a miscommunication with them and the owner contacted me and helped me and was very committed to…read moreproviding great service. I will definitely contact them in the future!

Absolute poop show, a complete waste of time. Called 2 times to verify part I need was there in…read moreuseable condition. Spoke in detail of how part was removed correctly to not cause damage of electrical parts that are built in. Got a phone call telling me part was pulled and again asked if it was removed and secured correctly and was assured it was. Drove 45 minutes to pick up the part that WAS DAMAGED DURING REMOVAL. Dude actually had the audacity to ask me if I wanted to buy the part and TRY it to see if it still works. Place is a complete joke with 1 lone employee answering the phones, bunch stand around do nothings and incompetent folks pulling parts. All I got was a "sorry bro", they could not care less about wasting your time.

I've been coming to this AutoZone for about 16 years now and have never had any issues…read more My most recent purchase was a R1 Concepts Performance (front) Brake Pads and Rotor kit, for my wife's car, which cost $142.30. Unfortunately it wasn't available in the store; however, I was able to purchase the kit online through the store and have it sent right to my door with free shipping. Ordering online was very easy and the equipment fit just like OEM. We were due for the front pads and rotors and it would have cost twice this amount if I had someone else perform the work. Times are tough and I got the know-how, so this is what we got to do to save $$$$ This store has saved us many times in the past because they carry smaller batteries, odd-ball head lamp bulbs, fuses, and relays that I need for our golf cart and motorcycle. They usually have everything I need in the store but it's nice to know if you must buy it online they will ship it fast and for free most of the time. When shipping charges apply just change the order to pick up in the store get the free shipping. Their pricing for the rotor and brake kit beat out other competitors in the area and we're of a higher quality than you will find for the same price range online. All and all they have been serving this community for many years and I recommend them.

The salesman "Mark" was very lackluster about his job. He made me feel like he didn't want to…read moreassist me with anything I needed! I will definitely tell everyone I know not to patronize this location. The location on French Avenue in Sanford has 100 percent more customer service than this location and that's what I'll be posting on all my social media & word of mouth.

One would think that being a female, an auto parts store would not excite me in the least. I find…read morethese stores very useful, convenient and necessary. I love looking around at all the different products these stores offer. I have used auto parts stores for many years. The employees are very knowledgeable, friendly and helpful. Please support your local auto parts store. Oh, by the way, one of the things they offer (for free) is installing a new car battery! They also do battery testing, read the codes on your check engine light for basic issues, check your alternator and starter, install new wiper blades and they have a Loan-A-Tool program. It's beginner-friendly and has a wide selection of automotive parts and guides to help first-timers. WOW!

I bought an oil filter for my car here 2 weeks ago, the young man at the register was very nice but…read moreit turned out he gave me the wrong filter. I didn't realize this until i got around to changing my 2 weeks later. I brought the filter back, there were 2 employees behind the counter, one was helping another customer, the second was a different young man who was looking at his phone and did not acknowledge me. The first employee noticed me and had to ask the young man to help me. The young man wore a name tag, "customer satisfaction specialist", which will become very ironic later. I explained to him that I needed to exchange the filter, as they gave me the wrong one last time. No apology. I did not have my receipt, but the filter was in its original box, with the shrink wrap still on the filter, and I had the cc I used to purchase it. He proceeded to tell me he could not find the sale and asked (3 times) if I was sure this was the right store. Then he asked to see my license and scanned it, he said a "no return" flag popped up and asked if I buy and return a lot of auto parts. I told him it was the first time ever, and reminded him I have the cc used (at this location) and that I would not be here, had I not been given the wrong part last time. I had to explain the story to him 3 different times and got the sense he was not listening. He still could not find the sale, but told me the correct part was $2 (yes 2 dollars) more. I asked if my inconvenience at having to come back, due to an error by the store, counted for anything. He just said nope...and then just kinda stood there like he's waiting for me to go away. Finally, he asked the other employee for help, his recap of the situation was that it looks like this was not bought here and the correct part costs more. I had to tell the 2nd employee what actually happened, for the 4th time now. The other employee went to find the right part while Mr. Customer Satisfaction kept looking at his phone. At that point I was visibly frustrated, not what i wanted to be doing on a Sunday AND Father's day. The other employee returned with the correct part and Mr. Customer Service decides to use his words again and say that I owe $2 more. The other employee hands me the part and says, "sorry, we will work this out internally". Mr. Customer Satisfaction goes back to his phone, no apology, no acknowledgement that he has no idea what he's doing and that he's basically getting paid to look at his phone. I live near this store and have always had a decent experience there but after this I will never return.

Awesome place super great staff friendly and very professional they took us on a quick tour of the…read moreshow room and shop and wow just wow it was awesome well I'm a car guy so to me it was great a dream come true to be honest even after all these years of living cars I'm super happy that car shops like these are around for customers please come visit pick up some merchandise or car parts they are great. Amazing service

I mean, who hasn't seen their videos and tons of customer cars making crazy power, right? But I…read morewanted to leave a review because I had a question about my engine--and when further discussing it was probably going to be something that wasn't very expensive, nor a big money maker for them, and yet Taylor took my call professionally, answered all questions, offered advice, and even gave me his email so that i can continue asking when needed. These guys have a true passion for the cars and--most importantly--to help this community. Many times I don't like calling tuning shops like this because they have a real chip on their shoulders...but RSP was not this way at all. Thanks again, guys. Hope to do business with in the future.

These folks are so nice. I came here to get a car antenna. I…read moredidn't know if mine was working or not so they let me take it outside and try it out. It didn't work. My FM station in my car will not work correctly, the sound is low. Anyway I brought it back in and he helped me package it back up. I thought it was nice that he let me do this because the auto store across the street would not let me do this. I ended up buying a wiper blade some mystery oil and some washer fluid. They have pretty good prices And it's always been real helpful. My husband also bought my brakes and rotors there for the Pontiac vibe. They are about 5 minutes from my house. And easy to get to on Sanford.

It's hard to believe this store only has two reviews on Yelp, but has been on French Avenue what…read moreseems like forever. Prices here are competitive to other stores like AutoZone and O'Reilly's nearby. If you sign up for rewards sometimes you can get deals, $5 coupons and whatnot, but that's no different from other automotive stores locally. One thing this store has that others don't is they usually carry the oil filter, motor oil, and gear lube for my V-Twin motorcycle. I prefer to buy my supply online because I can find it cheaper and in larger quantities; however, there are times I need to bite the bullet, stop in to Advance Auto Parts for a quart of oil to top off my engine or pick up some cleaning polishing supplies before a big bike event. I'd say about 97% of the time they've always come through for me. If they can't get me what I need right away usually another store can bring it to this store the next day or ship it directly to my door. On my most recent visit I stopped in to pick up some windshield cleaner and a cabin air filter for my vehicle. Why the heck have cabin air filters become so dang expensive!!?? They are more expensive than the ones I need for the house. The one I need is priced about $20 everywhere you look, crazy! Even the good windshield washer fluid is running $5.79, yikes, that's inflation for ya. I remember when the Rain X was $3.80 to $4, not no more. The staff here have always been pleasant, greet me when I enter, and send me off with a friendly goodbye. I've never had any issues at this store, but it is a bit dated and the parking lot has some potholes in it that you need to watch for. Also if you're disabled and are in a wheelchair or using a walker you'll have a difficult time entering because the entrance to the door is on a slope. A little bit off topic but good to know is that If you're hungry, Churches Chicken is right next door so that's a plus. If you are in the area and are looking for automotive supplies or parts, this Advance Auto Parts location might just have what you need.