very good experience i brought my car in at 8 am and he got to it about 11 and finished up with new…read moreradio and amp by 5 oclock and even waited 30 mins after close to cash me out

Beware He's all lies and liars are thieves and thieves are liars. Everything that he put me in this…read moretruck has gone to garbage, even though upgraded rear view camera system, which doesn't work no more that was a waste of money if anybody trust me. Don't shop Here

Located on busy 8 Mile, next to a somewhat scary and rundown strip mall. However, this building is…read morein good repair. The store was clean and did not smell. Private parking lot. The staff was helpful and fast. They did like to take personal cell calls when working. In the area there were some local residents aimlessly meandering.

Came in with what we thought was a bad battery. Que T. helped us check the battery health, and…read moreinstall the new battery he helped us find. All the staff was so helpful!!

I have been using this location every since I stopped going to the Allen Park, Michigan location…read moreand they have been very good to me, I love their professionalism. Keep up the good customer service!!

My car light in the front was out. The guy in there tall and skinny was very helpful. He offered to…read morechange the headlights for me. I was sooo happy because I had no clue how to change them. Last time I saw my brother change my front headlight he struggled. He suggested I should change the other side so I did. I offered to give him a 20 but said no. Very thankful. Thank you.

These guys here are always helpful. I don't know the guy that rang me up, but both Mike and Derek…read morehelped him out, verifying the oil for my car and the other one grabbing the actual quart of oil. These guys are a well oiled machine here. They work really well together and help each other out. They were even singing to the radio while I was been cashed out. They really seem to enjoy their job and it shows. My engine light came on as I was about to pull into my driveway and parking spot. I decided to go to the auto shop, before they closed. My car needed a top off and just 1 quart of oil.

They sold me a bad part and refused to return my money. I asked for a manager they said one was not…read moreavailable. I asked them to call a manager was told he was unable to call a manage. Do not shop here unless you want to get ripped off.

Amazing service. These guy's went out of their way to make sure I got the right wipers and helped…read moreinstall it.

Guy in the back that helped us with the battery's was so rude he had an attitude as soon as we…read moreasked for the battery, it only got worse from there because right after he told us the price it's my first time replacing my battery I found one for $30 cheaper he gets angry and says I canceled everything you guys can leave and shop else where very rude never going back there!

Brakes serviced quickly and professionally done. Very happy with how work was done and friendliness…read moreof staff. Very fair pricing for work performed. Will return for future needs.

Worst experience I've had with a mechanic. Our AC isn't working and i have a newborn so I don't…read morehave the option to not get it fixed. We took it in and after telling us they can't fix it, they returned it with a check engine light on. This light was not on when we parked the car. They refused to fix it or even fully diagnose it without charging us more money. If the light was on when we dropped it off we would have asked about it but we didn't because it wasn't. They never mentioned the light to us at all until we got the car back, saw it and asked about it, and they said 60% of cars they see have lights on so they don't always say something. It's a mechanic shop! Why wouldn't you tell people what is wrong with their car and offer to fix it? Isn't that solely what you do? Also 60% of cars seems crazy high.. It feels like they were just hoping we wouldn't notice. We took the car in with one issue and got it back with two. What a horrible experience. From now on I guess I'll have to take a video of the dash and car with a time stamp so i have concrete proof of how it went in. That's crazy that i should have to do that.

excellent overall customer service!! very friendly; fast;…read moreand professional. absolutely recommend this business when in need of a tire-- new or used!! **also fair and competitive prices

I bought a set of coil packs there and paid an extra ten dollars per coil packs for there so call…read morelife time warranty. Only to have one two go out about nine months later and couldn't get a warranty replacement because after nine months they no longer sell that same brand so I would have to pay to get new ones and on top of that, pay an extra ten dollars per coil pack... the ten dollar lifetime warranty is a JOKE.... Don't buy into it you will be disappointed...

I had a great experience at this Pep Boys location! The staff were friendly, knowledgeable and…read moreprofessional. As a woman it can be hard to find a repair shop I trust but the team here was incredible. They made me feel comfortable and secure, no pushy upsells just honest communication which is rare to find. Will definitely be back!

Tire install balance and reservation. Bought tires through eBay. Pep boys is full service. Would go…read morethrough pep boys again.