My truck overheated badly on a Saturday afternoon, and I happened to be driving by Showcase Auto…read moreand Truck Repairs with my family in the truck. Tony and Troy came right out to help. They got the upper radiator house I needed and stayed after hours to make sure we could get back on the road and home safely. I can't thank them enough for their kindness, fair pricing, and willingness to stay late for us. I truly appreciate it.

Friendly and helpful staff. Cross country trip with my kids and rental needed an oil change. Got us…read morein and out in under an hour! Very grateful for their fast service and understanding of our needs.

I brought my car in because the low oil light was on. The shop told me the oil pan was rusted and…read moreleaking, and they offered to replace it that day for about $1,300. I agreed, expecting that the issue with the warning light would be resolved. When I picked up the car, the low oil light was still on. When I asked about it, the owner claimed that wasn't the reason I brought the car in -- which makes little sense, since the light was what prompted me to bring it in. Later, when I returned with my father to ask about the repair and see the old part, the conversation quickly turned hostile. Instead of explaining why the light remained on, the owner became defensive, accused me of name-calling (which I did not do), and even threatened to call the police while acting like a bully. It was an uncomfortable and intimidating experience. In his written response to my review, the owner repeated that he only replaced the oil pan because that's what we authorized. A professional shop would have acknowledged that the oil light would remain on unless additional issues were addressed before charging you $1,300. That type of honesty and communication is what customers expect. Instead, I left $1,300 poorer, still with the oil light on, and treated rudely when I asked questions. Fortunately, I was able to dispute the charge with my credit card company. Based on this experience, I cannot recommend this shop.

I was in a rut, because my car dealership gave me an extremely huge estimate for a catalytic…read moreconverter replacement. I decided to reach out to Framingham Automotive and couldn't be happier with the service I received from Joe the owner. I explained the situation and he didn't even want to hear my quote from the dealership before telling me to come in for a free estimate. I was there in a half hour and 45 minutes later he gave me an extremely reasonable quote for the entire job. Not only did he get the part the next day, but when I asked if it would be possible to move my installation from Monday to the current day, he was more than happy to accommodate for me. Joe is a consummate professional, and one of the most thoughtful mechanics I've ever worked with. He works his tail off and doesn't give you anything but the honest truth. I highly recommend Framingham Automotive to anyone who is looking for an honest repair shop. They've earned a lifelong customer in me and will do the same to you, I'm sure.

This dealership Acura Auburn took my car on the highway to get it ready for emissions and damaged…read morethe exhaust. And now they're saying it's not their fault. I will not be using them and I would be very careful using this dealership especially service

I brought my car in and asked for all the fluids to be changed and a detailed once over on the car…read more I worked with Jeff Neal who initially seemed concerned about the list of issues I brought in for my used car. I will say he followed through about staying on top of those concerns to get them resolved before a road trip for me last minute. I do appreciate that. However, I was given a $4000+ estimate for rear brakes, 2 CV axles, a serpentine belt, a coolant tube, a power steering tube, and a change out of those corresponding fluids. They wanted to sell me a roughly $300 CV axle from a genuine Acura parts website, for $900, plus another few hundred for the install. They are marking up parts 200%. I decided to just have my transmission fluid drained and filled, and my oil changed. I drove an hour and a half home to find my transmission was an entire quart low, and my engine oil was overfilled. Upon calling to find out what happened, Jeff had the audacity to ask me if I knew how to check the fluids. This is not my first Honda product, and of course I referenced the manual which told me exactly how to check it. I asked how his technician checked it, and he responded, our technicians don't read the manuals on how to check fluids, they do it how they're taught. Also that the technician who did the work has been there a long time. Well it was done wrong. The fluid level was clearly not checked after. Not sure if my transmission has suffered any damage from this accident. As for the overfilled engine oil, he said they added a pint size amount of cleaner to the engine oil that they never told me about, and that I did not approve. I have lost complete faith in this dealerships service department. Avoid if you can. Picture is transmission fluid level after following manual on how to check it. Barely on the dipstick. Acura of Auburn, you need to retrain your technician on how to perform a simple dipstick transmission fluid check.

Awful Awful Awful!! Tried to get my inspection they said i have a failing balljoint and is a danger…read moreto drive. Had another mechanic replace both lower ball joints and control arms and he said there was nothing wrong with the ball joints and repair was not needed. One thing i cannot tolerate is a dishonest establishment trying to drum up business. What ever you do do NOT trust these people. And do not give them the time of day for your inspection as i promise they will take you for a ride.

I love these guys! Their team is efficient and thorough. I always have a good experience and they…read moreanswer my silly questions to help me understand what's going on. Great work and they really care. They're busy because they do good work! Make an appointment! Highly recommend.

Larry & Richie have been selling me solid cars for years ! Fair prices great used cars incredible…read morein the parts department! , almost 15 years I've been going here they are honest about their cars, they know their cars they've always been straight with me thank you guys !

This guy Larry is the lowest of lows. He'll do anything to make a buck. Whatever you do save your…read moremoney and go else where. Recently got a car from him. Said the car was in great condition, only to find out he disconnected the battery to erase codes. What a piece of shit. He also refused to give me my deposit back after i said i no longer was interested. In hindsight never leave a deposit as he will hold you against your will. Just your typical shady car saleman. I WOULD NEVER RECOMMEND ANYONE PURCHASING A CAR FROM HIM. Also his warrantys and fault. He will never fix anything. You will need to file civil lawsuit. Which takes time money and loss of work from you. While your bussing it to and from. Work. Stay away. He is a scam artist. Worse then Matildas father!! Take my advice!!! And all the others who wrote reviews

Attitude the man acted like he was doing me a favor selling me tires I will find a tire business…read morethat is polite and wants my business

I went in for a simple alignment picked up My truck was not aligned properly lug nuts were hand…read moretightened and loose and when I turn the wheel, a loud clunking noise happens I called the shop to ask them if they could take a look and they gave me attitude and also said that the employees would be complaining because it was such a pain to do in the first place because I have a Level on my truck, which is the most common upgrade for a F150. I was very unhappy with the service provided and will be taking my business elsewhere. I would not recommend.

I've been going to Dean for many years. He's always done a great job with my increasingly old car…read more He makes sense! He explains things so I (not a car person) can understand. His rates are reasonable, but the most important thing is that I trust him completely to do what is best for my car. He's never tried to sell me anything extra. I always get to talk to HIM, not to someone who works in the office and doesn't understand cars.

Dean is attentive, responsive and most of all knowledgeable about whatever it is that my cars need…read more I always feel like I'm in good hands with everything from routine service to figuring out what the weird noise is. I'll be a customer for life!

This is THE spot to get your annual inspection - easy in/out service and no issues with my 99…read moreCorolla, and they take credit. I can't speak as to more detailed repairs, but if you need your annual sticker, don't hesitate to bring your car here.

Very competent and reasonably priced. Completed on time and at agreed upon cost. Will definitely…read morereturn.